S-SERIES
Nederman Customer Service & Technical Support
23
Section 11.0 Warranty & Returns
11.1 Warranty:
The Seller warrants that the products sold hereunder conform to any applicable drawings and
specifications accepted in writing by Seller and will be free from any defects in material and
workmanship which become apparent under normal use, and of which Buyer gives written
notice to Seller within a period of 6 months from the date of installation or 12 months from the
date of shipment, whichever period first expires. If, within that period, the Seller receives from
Buyer written notice of any alleged defect in or non-conformance of any product and if, in Seller’s
sole judgement, the product does not confirm or is found to be defective in material or
workmanship, then t h e Buyer shall at Seller’s request, return the part or product F.O.B Seller’s
shipping point and Seller at its option and expenses, shall repair or replace the defective part or
product or repay the Buyer the full price paid for such part or product by Buyer.
Dismounting and reinstallation defective or non-conforming parts is done on Buyer’s expense.
Warranty for delivery of spare parts or replacement of non-conforming parts expires when
warranty for original equipment expires. Any repayment of purchase price shall be without
interest. Seller’s sole responsibility, and Buyer’s exclusive remedy hereunder shall be limited to
such repair, replacement, or repayment of the purchase price as above provided. THERE ARE NO
OTHER WARRANTIES, EXPRESSED, STATUTORY OR IMPLIED, INCLUDING OF
MERCHANTABILITY, QUALITY OR FITNESS FOR PURPOSE, NOR ANY AFFIRMATION OF FACT OR
REPRESENTATION WHICH EXTENDS BEYOND THE DESCRIPTION ON THE FACE HEREOF. The
warranties of Seller do not cover and Seller makes no warranty with respect to:
a)
Failures not reported to seller during warranty period specified above
b)
Failure or damage due to misapplication, abuse, improper installation or abnormal
conditions of temperature, dirt or corrosive matter
c)
Failures due to operation, either intentional or otherwise, above rate capacities or in an
otherwise improper manner
d)
Products which have been in any way tampered with or altered by anyone other than
an authorized representative of Seller.
e)
Products damaged in shipment or otherwise without fault of Seller.
f)
Expenses incurred by Buyer in an attempt to repair or rework any alleged defective
product and defects in material and workmanship which are attributable to drawings and
specifications provided by Buyer
11.2 Returns:
Please contact NEDERMAN customer service if a part needs to be returned.
If approved by NEDERMAN, a return goods authorization number (RGA#) will be issued and
must be indicated on the return package.
