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Appendix A Warranty
PowerRouter factory warranty conditions
Our quality control program ensures that each PowerRouter product is manufactured to exact specifications and is thoroughly tested before
leaving the factory.
5 year warranty
The Nedap factory warranty period is 5 years as from the purchase date of the PowerRouter system. The warranty conditions are based on
the European EU directive no. 99/44/EG. The legal rights are applied for unimpeded.
Extended warranty
For all PowerRouter systems you can acquire an extension of 5 years on the PowerRouter factory warranty, up to a total of 10 years
warranty. The warranty is only available if purchased within 6 months of the PowerRouter delivery date.
Warranty conditions
If a PowerRouter becomes defective during the relevant PowerRouter warranty period, one of the following services, as selected by the
PowerRouter helpdesk, will be performed at no charge for materials, exclusive of labor costs:
•
Repair at Nedap N.V., or
•
Repair on-site, or
•
Exchange for a replacement unit (of equivalent value according to model and age)
Exclusion of liability
Warranty claims and liability for direct or indirect damage are excluded if arising from:
•
Transport and storage damage
•
Incorrect installation and/or commissioning
•
Modifications, changes or attempted repairs by untrained and unauthorized personnel
•
Incorrect use or inappropriate operation
•
Insufficient ventilation of the unit
•
Failure to observe the applicable safety regulations
•
Force majeure (e.g. lightning, overvoltage, storm, fire)
•
Cosmetic shortcomings which do not influence the functioning of the unit
•
Damage due to moisture and/or other environmental conditions
The installer/dealer who installed the PowerRouter must report the defective PowerRouter system to the PowerRouter Helpdesk.
Nedap reserves the right to replace the unit with an equal or better specification according to Nedap's judgement.
Disclaimer
All rights to the content of this manual are owned by N.V. Nederlandsche Apparatenfabriek “Nedap” (hereinafter Nedap). By using this
manual you accept the terms of this disclaimer.
Nedap has made every effort to ensure that this manual is accurate. Nedap disclaims liability for any inaccuracies or omissions that may
have occurred and for any damages arising from or related to the use of this manual.
No published data in this manual may be reproduced or published in any form or by any means without prior written consent by Nedap.
Information in this manual is subject to change without notice and does not represent any commitment on the part of Nedap. Nedap makes
no commitment to update or keep current the information in this manual, and reserves the right to make improvements to this manual and/
or to the products described in this manual, at any time without notice. If you find information in this manual that is incorrect, misleading, or
incomplete, we would appreciate your comments and suggestions.
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