Program 41 : ACD Setup
41-08 : ACD Overflow Options
Level:
SA
Description
For each ACD Group (1 ~ 8), use
Program 41-08 : ACD Overflow Options
to assign the overflow
mode (0 ~ 9), destination and announcement message types. Delay Announcement functions are not
available for ACD pilot number calls. Each ACD Group can have unique overflow options. The table
below outlines the entry options.
Input Data
ACD Group No.
1 ~ 8
Item
No.
Item
Input Data
Description
Default
01
Overflow Operation
Mode
0 = No Overflow (None)
1 = Overflow with No An-
nouncement
2 = No Overflow with
First Announcement On-
ly
3 = No Overflow with
First & Second An-
nouncements
4 = Overflow with First
Announcement Only
5 = Overflow with First &
Second Announcement
6 = Not Used
7 = Not Used
8 = No Overflow with
Second Announcement
Only
9 = Overflow with Sec-
ond Announcement Only
Assign the overflow mode (0 ~ 9), destina-
tion and announcement message types.
Delay Announcement functions are not
available for ACD pilot number calls. Each
ACD Group can have unique overflow op-
tions.
0
02
Transferred Destina-
tion when overflow
0 ~ 8 (0: No Setting)
9 = Extended Table(PRG
41-09)
10 = Voice Mail Integra-
tion (In-skin VM)
11 = Speed Dial areas
(PRG 41-08-05)
12 = Incoming Ring
Group(PRG 41-08-06)
Assign the overflow mode (0 ~ 9), destina-
tion and announcement message types.
Delay Announcement functions are not
available for ACD pilot number calls. Each
ACD Group can have unique overflow op-
tions.
0
03
Delay Announcemen
Source Type
1 = VRS
2 = InMail
Assign the overflow mode (0 ~ 9), destina-
tion and announcement message types.
Delay Announcement functions are not
available for ACD pilot number calls. Each
ACD Group can have unique overflow op-
tions.
1
04
ACD Overflow Trans-
fer Time
0 ~ 64800 (seconds)
0 = Don't transfer
Define the time before ACD overflow oc-
curs. Each ACD Group can have unique
overflow options.
30
ISSUE 2.0
SL2100
Programming Manual
2-397
Program
41
Содержание UNIVERGE SL2100
Страница 1: ...Programming Manual GVT 010795 301 00 NA ISSUE 2 0 ...
Страница 14: ...MEMO SL2100 ISSUE 2 0 xii Programming Manual ...
Страница 24: ...MEMO SL2100 ISSUE 2 0 1 10 Introduction ...
Страница 76: ...Feature Cross Reference None SL2100 ISSUE 2 0 2 52 Program 10 System Configuration Setup Program 10 ...
Страница 115: ...Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 91 Program 11 ...
Страница 144: ...Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 120 Program 14 Trunk Basic Setup Program 14 ...
Страница 164: ...Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 140 Program 15 Extension Basic Setup Program 15 ...
Страница 171: ...Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 147 Program 15 ...
Страница 184: ...Feature Cross Reference None SL2100 ISSUE 2 0 2 160 Program 15 Extension Basic Setup Program 15 ...
Страница 198: ...Feature Cross Reference None SL2100 ISSUE 2 0 2 174 Program 15 Extension Basic Setup Program 15 ...
Страница 220: ...Feature Cross Reference None SL2100 ISSUE 2 0 2 196 Program 20 System Option Setup Program 20 ...
Страница 237: ...Feature Cross Reference Caller ID ISSUE 2 0 SL2100 Programming Manual 2 213 Program 20 ...
Страница 251: ...Feature Cross Reference Conference Remote ISSUE 2 0 SL2100 Programming Manual 2 227 Program 20 ...
Страница 261: ...Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 237 Program 20 ...
Страница 275: ...Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 251 Program 20 ...
Страница 319: ...Feature Cross Reference Direct Inward Dialing DID ISSUE 2 0 SL2100 Programming Manual 2 295 Program 22 ...
Страница 343: ...Feature Cross Reference Call Forwarding Off Premise ISSUE 2 0 SL2100 Programming Manual 2 319 Program 24 ...
Страница 425: ...Feature Cross Reference Automatic Call Distribution ACD ISSUE 2 0 SL2100 Programming Manual 2 401 Program 41 ...
Страница 436: ...Feature Cross Reference Hotel Motel SL2100 ISSUE 2 0 2 412 Program 42 Hotel Setup Program 42 ...
Страница 443: ...Feature Cross Reference Hotel Motel ISSUE 2 0 SL2100 Programming Manual 2 419 Program 42 ...
Страница 483: ...Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 459 Program 47 ...
Страница 485: ...Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 461 Program 47 ...
Страница 503: ...Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 479 Program 47 ...
Страница 506: ...Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 482 Program 47 InMail Program 47 ...
Страница 546: ...Feature Cross Reference None SL2100 ISSUE 2 0 2 522 Program 82 Basic Hardware Setup for Extension Program 82 ...
Страница 551: ...Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 527 Program 82 ...
Страница 568: ...Feature Cross Reference None SL2100 ISSUE 2 0 2 544 Program 84 Hardware Setup for VoIPDB Program 84 ...
Страница 571: ...Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 547 Program 84 ...
Страница 575: ...Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 551 Program 84 ...
Страница 578: ...Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 554 Program 84 Hardware Setup for VoIPDB Program 84 ...
Страница 616: ...Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 592 Program 90 Maintenance Program Program 90 ...
Страница 618: ...Feature Cross Reference None SL2100 ISSUE 2 0 2 594 Program 90 Maintenance Program Program 90 ...
Страница 624: ...Feature Cross Reference Traffic Reports SL2100 ISSUE 2 0 2 600 Program 90 Maintenance Program Program 90 ...
Страница 677: ...MEMO ISSUE 2 0 SL2100 Programming Manual 2 653 ...
Страница 678: ...Programming Manual NEC Corporation ISSUE 2 0 ...