NEC SuperScript 100C, Руководство пользователя

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Troubleshooting
This chapter contains a troubleshooting guide which indicates some of the problems
which may occur during the day-to-day use of your printer, together with
suggestions for their solution. Your printer is designed to require only minimum
maintenance. However, everyday use will give rise to a number of simple printer-
care operations.
If you detect serious mechanical damage to or a failure in the printer, do not
attempt to repair it yourself! CALL THE TECHNICAL SUPPORT CENTER.
General Care
1. Environment
•
Keep your printer in a stabilized, ventilated environment (temperature
range: 5 to 35°C; relative humidity: 15% - 85%).
•
Do not subject your printer to abrupt changes in temperature and/or humidity.
•
Do not let dust accumulate on the printer casing. Use a slightly damp cloth to
remove dust.
•
Do NOT use abrasive or corrosive cleaning fluids to clean the printer casing.
2. Transportation
•
Always make sure that the print head is in its rest position. To ensure this,
always unplug your printer BEFORE switching of the host to which it is
connected.
•
Take care not to drop your printer.
•
Repack your printer in its original carton, whenever possible.
Error Conditions indicated by Print Head Position
On the inside of the top cover, there is an embossed template which, as well as
illustrating the print head insertion/ replacement procedure, indicates the most
common reasons for an interruption in the printer operation (the template and its
contents are illustrated in Chapter 1).
When an error occurs, printing stops, On Line and Power LED's flash simultaneously
and the print head position will correspond to one of the action items indicated
on the embossed template:
1. Check paper
2. Change black/color lever position
3. Change ink cartridge
4. Change print head.
Correct the error and then press Install Cartridge to return the print head to its
rest position.
Problems and Solutions
If you have problems while working with the printer, check through the following
list, to see if you can find the cause of the problem.
If a printer malfunction other than those indicated below occurs, or if, after
executing the suggested corrective action, the problem persists, call your
retailer or the Technical Support Center.
During normal printer operation, an error condition will be signaled by the
simultaneous flashing of the On Line and Power LED's. When you open the top cover