1.
Example of the day Instruction Menu: Thank you for calling. For Sales, dial 102. For Technical
Support, dial 103. To talk to an operator, dial 0. If you know your party’s extension number,
please dial it now.
2.
Example of the night Instruction menu: Thank you for calling. Our normal business hours are 8:30
to 5:00, Monday through Friday. To leave us a message, please dial 0 now.
Assign a unique Dial Action Table (2) to the night time Call Routing Mailbox (2).
In 47-08-01 Dial Action Table, assign Dial Action Table 2 to Call Routing Mailbox 2.
Change the dialing options for the night time Dial Action Table (2).
In 47-13-01 InMail Dial Action Table Actions for Dial Action Table 2, make the following changes:
1.
For the digits 3 and 4, enter
0
for the Action entry to prevent callers from dialing extensions at
night.
2.
For the digit 0, change the Action entry to REC1 (by dialing
3
) and the Data entry to 101. This
allows night time callers to dial
0
to leave a message for the operator.
3.
Note that the
*
and
#
entries are left unchanged so that experienced users can still leave Quick
Messages or do Remote Logons at night.
Example 3: Manual Night Mode Control of the Automated Attendant
Default Scheduling Options
There is no manual control of the Automated Attendant.
All calls answered by the Automated Attendant automatically follow the schedule set up by Answer Table 1.
• Answer Table 1 uses Schedule 1 to answer calls from 8:30 AM - 5:00 PM Monday through Friday with Call Routing Mailbox
1.
• The Default Mailbox for Answer Table 1 picks up Automated Attendant calls at all other times.
The Default Mailbox for Answer Table 1 is also Call Routing Mailbox 1.
Application Summary
Set up a programmable key to switch the system into the night mode.
Assign a Group Mailbox to a virtual extension.
Have calls at night route to the virtual extension, which is Fixed Call Forwarded to voice mail.
Set up programmable keys to switch the system into the night mode and back into the day
mode.
Night Mode
1.
At the extension used to control the system night mode, press
Speaker
key + dial
751
.
2.
Press the programmable function key you want to assign as the day (night mode 1) key.
3.
Dial
09
+
1
(for night mode 1).
You hear confirmation beep.
This allows the user to switch the system into the day mode (i.e., night mode 1).
ISSUE 3.5
SL1100
InMail Feature Manual
1-7
Содержание SL1100
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