NEC POWERMATE PRO2180 - SERVICE 1997, Руководство по обслуживанию

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3-6 Maintenance and Troubleshooting
NECCSD SERVICE AND INFORMATION
This subsection includes the following updated service information and procedures:
„
NECCSD service telephone numbers (see Table 3-2)
„
online information access procedures.
Table 3-2 NECCSD Service and Information Telephone Numbers
Service Call
To order NECCSD spare parts, cross-shipments,
status on orders, part numbers, contracts,
extended warranties and customer service
issues (dealers only) In the U.S., call 1(800) 632-4565
To order NECCSD spare parts (for customers) In the U.S., call 1(800) 632-4565
In Canada, call 1(800) 727-2787
To obtain option information, literature, dealer
locations, and sales leads Call 1(800) 632-4565
To open a service call or speak to a technician
To send technical questions over email
To fax technical questions to customer support
In the U.S., call 1(800) 632-4565
tech-support@neccsd.com
In the U.S., fax 1(508) 635-4100
To log onto the NECCSD Electronic Bulletin Board
System (BBS) for down loading software drivers
and the latest BIOS for ROM flashing Call 1(508) 635-4706
(see BIOS Update Utility in Section 2 of the
service manual)
To acquire FaxFlash™ about NECCSD products
from a fax machine 24 hours a day. Use this
automated service to receive the latest Technical
Information Bulletins and more. In the U.S., call 1-888-329-0088
Outside the U.S., call 1-508-635-6090
To inquire about Canadian repairs Call 1(800) 268-4191
Online Services
The following subsections provide valuable information on how to access the various online
services available for your use.