NVM-2e Menu Trees
System Administrator Menu
Chapter 6: NVM-2e Menu Trees
NVM-2e/i-Series Quick Setup Guide
◆
43
System Admi nistr ator Menu
System Administrator Menu
NVM-2e
System Administrator Menu
2 6
AN
An Announcement Message is recorded for an Announcement Mailbox. An
Announcement Message typically plays some type of information (movie schedule,
sales promos, insurance rates) for Auto Attendant callers. When the Announcement
finishes playing, the caller goes back to the Automated Attendant Instruction Menu. To
record an Announcement Message, you will have to enter an Announcement Mailbox
number (800 or 801 at default). (To let a caller hear the Announcement, you will have
to assign the Announcement mailbox to a key in a Dial action Table. See the Database
Management Menu.)
ANnouncement Messages
4
I
An Instruction Menu is recorded for a Call Routing Mailbox, which answers your
incoming calls. The Instruction Menu should do the following:
Greet the caller. To figure out what an appropriate greeting should be, look at the
Answering Schedule for that particular Call Routing Mailbox. For example, if the
Call Routing Mailbox is placed in a schedule for weekday mornings, perhaps the
Instruction Menu can start out with
For more information on Answering Schedules, see the
Database Management Menu.
List the available dialing options (
). The dialing options come from the Dial Action Table that is assigned
to the Call Routing Mailbox. For more information on the Dial Action Table, see
the Database Management Menu.
To record an Instruction Mailbox Menu, you have to enter a Call Routing Mailbox
number. For your convenience, the default Call Routing Mailbox numbers (and their Dial
Action Table assignments) are shown below.
Call Routing Mailbox 802 has Dial Action Table 1
Good morning, thank you for calling
XYZ company.
e.g., Press 1 for Sales, 2 for Technical
Support.
Call Routing Mailbox 803 has Dial Action Table 2
Call Routing Mailbox 804 has Dial Action Table 3
Call Routing Mailbox 807 has Dial Action Table 4
Instruction Menus
6
N
A Subscriber Mailbox name replaces the mailbox number (or corresponding extension
number) in voice prompts.
Mailbox Names
3 6
EM
This feature erases all the messages in a specific Subscriber Mailbox.
Erase All Messages
7 6
SO
This feature lets you change the Call Routing Mailbox (and therefore Instruction Menu)
that is answering incoming calls. The selected Call Routing Mailbox (802, 803, or 804)
will answer calls until you turn Answering Schedule Override off. See also Answering
Schedule on the Database Management Menu.
Answering Schedule Override
8 4
TI
This feature sets the time in the Voice Mail system.
System TIme
7 8
SV
This feature erases all the messages in a specific Subscriber Mailbox.
System Version
#
#
Exit Menu
3 8
DT
System DaTe
This feature sets the date in the Voice Mail system.
To access the System Administrator Menu:
1.
2.
3.
4.
5.
6.
7.
Make sure you call into a System Administrator Mailbox. To convert
a Subscriber Mailbox into a System Administrator Mailbox, see the
Database Management Menu. By default, the lowest numbered
extension is a System Administrator Mailbox.
Dial Voice Mail extension number_______________
or Voice Mail outside number_______________).
or press Voice Mail Key_______________.
If you hear the Instruction Menu, dial #. Otherwise, go to step 4.
If a mailbox is requested, dial System Administrator mailbox
number_______________.
If requested, dial Security Code_______________.
Press SA for System Administrator Menu.
Select the desired feature.
To select a feature, dial the letters shown to the left of the feature name.
For your convenience, their corresponding numbers are shown to the
right of the feature name.
P/N
NVM2ESAM2,
APRIL
2001
