CHANGING CALL SETTINGS
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NEAXMAIL AD-120 USER GUIDE
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Changing call settings
Call settings control some caller options and how NEAXMail AD-120
handles your incoming external calls:
Answer options
When you answer your phone, NEAXMail AD-120 can
announce who the call is for. When NEAXMail AD-120 connects the
call, you can take the call or route it to your greeting for the caller to
leave a message.
Call screening
With call screening on, NEAXMail AD-120 records a
caller’s name and plays it for you before connecting the call.
Busy/hold options
When your phone is busy, NEAXMail AD-120 has
two hold options or it can route callers to your greeting to leave a mes-
sage.
Call transfer
You can choose to answer your calls or to have them
routed to your greeting. Generally, call transfer is set to ring a phone—
either your extension or another phone—when you are available to
answer calls. You likely would transfer calls directly to your greeting
when you planned to be out of the office for an extended period, such
as when you are on vacation. (When you route calls to your greeting,
callers do not have to wait while your phone rings unanswered.)
Callers’ message options
You can choose whether callers who leave
messages can edit their messages and mark them as urgent.
IN THIS SECTION
To change what NEAXMail
AD-120 says when you answer calls.. 86
To change call screening ................... 88
To change call handling for when your
phone is busy ..................................... 89
To change call transfer....................... 91
To change a caller’s message
options ................................................ 93
