5. Troubleshooting
Express5800/R120h-1M, R120h-2M Maintenance Guide
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Chapter 1 Maintenance
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POST error message or IML message is displayed indicating an NVDIMM restore error
Remove and replace the failed NVDIMM.
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POST error message or IML message is displayed indicating an NVDIMM backup error
Sanitize the NVDIMM
If the error persists, replace the NVDIMM.
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POST error message or IML message is displayed indicating an NVDIMM uncorrectable memory error
Sanitize the NVDIMM
If the error persists, replace the NVDIMM.
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If NVDIMM-N Memory Interleaving is enabled, all NVDIMMs on a processor are disabled
Sanitize the NVDIMM
If the error persists, replace the NVDIMM.
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If NVDIMM-N Memory Interleaving is disabled, only the NVDIMM indicated is disabled
Sanitize the NVDIMM
If the error persists, replace the NVDIMM.
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POST error message or IML message is displayed indicating an NVDIMM backup power error
Check that the Flash Backup Unit (FBU) is installed and functioning properly.
Reseat the NVDIMM and DIMM.
If the error persists, replace the NVDIMM.
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A POST Error message or an IML message indicating the error of the NVDIMM controller will be registered
Update the NVDIMM firmware.
If the error persists, replace the NVDIMM.
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A POST Error message or an IML message indicating the erasure error of the NVDIMM will be registered
Copy the data to the new NVDIMM by following the procedure below.
1. Save the contents of the NVDIMM to other media to preserve the data.
2. Replace the NVDIMM.
3. Sanitize the new NVDIMM.
4. Copy the preserved data to the new NVDIMM.
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A POST Error message or an IML message indicating the equipment error of NVDIMM will be registered
Copy the data to the new NVDIMM by following the procedure below.
1. Save the contents of the NVDIMM to other media to preserve the data.