![background image](http://html1.mh-extra.com/html/nec/express5800-r120h-2m/express5800-r120h-2m_maintenance-manual_4088202028.webp)
5. Troubleshooting
Express5800/R120h-1M, R120h-2M Maintenance Guide
28
Chapter 1 Maintenance
[
?]
Fail to power on the server
□
Did you press POWER Switch?
→
Press the power switch and verify that the power lamp has turned green.
□
Does the POWER LED light amber?
→
Press the power switch and wait for 45 seconds.
□
Does the STATUS LED light red or amber?
→
Use iLO to verify the contents of the Integrated Management Log (IML), and reattach the component
indicated in the log. If nothing changes, replace the component.
□
Is the power supply plugged in correctly?
→
Reinstall the power supply.
→
Verify that there are no faults in the power cable wiring.
→
Plug another device into the grounded outlet to verify that the outlet is working.
→
Verify that the power cord is not damaged by replacing it with one that is known to be working correctly.
□
Is the power working correctly?
→
If the power is not working correctly, replace the power unit.
→
Verify that the corresponding circuit breaker is switched on.
→
Ask a certified technician to check the voltage and verify that the required specifications are satisfied.
→
If a kinetic enclosure power consumption cap or enclosure power restriction is enabled on a supported
server, verify that enough power is being supplied to support the server.
□
Does the server power unit meet the power requirements for the server's configuration?
→
If the server power unit does not meet the power requirements for the server's configuration, replace it.
□
Is the device connected to a UPS?
→
When connected to a UPS, verify that the UPS power is on, and that power is being outputted from the
UPS. Refer to the UPS's manual for details. Linked power supply settings for the UPS can be configured
using the Setup Utility.
□
Are you experiencing a problem not mentioned above?
→
Use iLO and check the Server Health Summary on the external monitor.
[?]
The server does not complete POST, or the
server completes POST with errors.
□
Is the memory installed correctly?
→
Verify that the memory is installed correctly.
□
Are the installed memory and PCI device supported by the device?
→
The functionality of devices other than those specified by our firm cannot be guaranteed.
□
Does the STATUS LED light red or amber?
→
Use iLO to verify the contents of the Integrated Management Log (IML), and reattach the component
indicated in the log. If nothing changes, replace the component.
□
Is there a problem with the display?
→
Correct the display's wiring.