5. Troubleshooting
Express5800/R120g-2E, T120g Maintenance Guide
30
Chapter 1 Maintenance
Action: Check if DVD has stains or cracks.
Is a message such as the following displayed?
→
Check the error and take the appropriate action according to the table below.
Message Action
EXPRESSBUILDER does not support this computer.
Insert EXPRESSBUILDER disc for the computer and click
OK
to
restart the computer.
Update Internal Flash Memory by using
EXPRESSBUILDER DVD that
supports this server.
Failed to get the hardware parameters on the motherboard.
Check if EXPRESSBUILDER is for this computer or if the
motherboard has failed.
Contact your sales representative.
Failed to find a file.
Update Internal Flash Memory by using
EXPRESSBUILDER DVD that
supports this server.
Failed to open a file.
Failed to get the parameters of a file.
Failed to write a file.
Failed to copy a file.
An undefined error occurred.
Contact your sales representative.
[?]
While running EXPRESSBUILDER, the server reboots after a certain time has elapsed
Is
Boot Monitoring
enabled?
→
Boot Monitoring
option of BIOS SETUP must be disabled while running EXPRESSBUILDER.
[?]
Unable to start EXPRESSBUILDER DVD
Are BIOS settings correct?
→
Check
Boot
of BIOS Setup Utility, and then change the boot order of CD/DVD drive to the first.
Is the DVD media damaged?
→
Prepare a new DVD-R media, re-create an EXPRESSBUILDER DVD, and try again.
Содержание Express5800/R120g
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