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5-4

Problem Solving

Running New Application Software

Problems that occur when you run new application software are usually related to the
software. Faulty equipment is much less likely, especially if other software runs
correctly. If you have problems while running new application software, check the
following:

!

Does the system meet the minimum hardware requirements for the software? Refer
to the software documentation.

!

Is the software an authorized copy? Unauthorized copies often do not work. Obtain
an authorized copy of the software.

!

If you are running the software from a diskette, is it a good copy?

!

If you are running the software from a hard disk drive, is the software correctly
installed? Where all necessary procedures followed and files installed?

!

If you are running the software from a CD-ROM disk is the disk scratched or dirty?

!

Are the correct device drivers installed?

!

Is the software correctly configured for the system?

!

Are you using the software correctly?

!

If other software runs correctly on the system, contact your vendor about the failing
software.

If the problems persist with the software, contact the software vendor's customer service
representative.

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Содержание EXPRESS5800/120Ld

Страница 1: ... S e r v i c e G u i d e EXPRESS5800 120Ld ...

Страница 2: ...xxx ...

Страница 3: ... S e r v i c e G u i d e EXPRESS5800 120Ld ...

Страница 4: ... data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers Inc To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or port...

Страница 5: ...k Controller 1 12 SCSI Controller 1 13 Video Controller 1 13 Peripheral Controller 1 13 Serial Ports 1 13 Parallel Port 1 13 External Device Connectors 1 13 System Board Management Controller BMC 1 14 ACPI 1 15 AC Link Mode 1 15 Remote Power On Wake ON LAN Function 1 16 System Security 1 16 Security with Mechanical Locks and Monitoring 1 16 Software Locks via the System Setup Utility 1 16 Setting ...

Страница 6: ...u 3 10 Numlock Submenu 3 11 Security Menu 3 12 System Hardware Menu 3 13 Thermal Sensor Submenu 3 13 Wake On Events Submenu 3 13 Console Redirection Submenu 3 14 Boot Menu 3 14 Boot Device Priority Menu 3 14 Exit Menu 3 15 Exit Menu 3 15 Adaptec SCSI Utility 3 16 Running the SCSI Utility 3 16 Adaptec SCSI Utility Configuration Settings 3 17 Exiting Adaptec SCSI Utility 3 18 Configuring the RAID Co...

Страница 7: ...e Power Supply 4 42 Replacing the Speaker 4 43 Replacing the Top Cover 4 44 Replacing the LED Assembly 4 45 Replacing the Switches Assembly 4 47 Problem Solving 5 1 Problem Solving 5 2 Static Precautions 5 2 Troubleshooting Checklists 5 3 Initial System Startup 5 3 Running New Application Software 5 4 After System Has Been Running Correctly 5 5 Diagnostic Testing 5 6 Error Checking 5 6 Troubleshoo...

Страница 8: ...Hard Disk Drives 6 6 Upgrades Hot swap 6 6 Upgrades Non hot swap 6 6 Replaceable Drives Hot swap 6 6 Replaceable Drives Non hot swap 6 6 Tape Drives 6 7 Upgrades 6 7 Replaceable Parts 6 7 CD ROM Drive 6 7 Replaceable Part 6 7 RAID Controllers and Cache 6 8 Upgrades 6 8 Replaceable Parts 6 8 Network Option Boards 6 9 Upgrades 6 9 Replaceable Parts 6 9 Cable List 6 9 SCSI Terminators 6 9 Miscellaneo...

Страница 9: ...Connectors C 5 SVGA Video Port C 5 Keyboard and Mouse Connectors C 5 Parallel Port C 6 Serial Ports COM1 and COM2 C 6 RJ 45 LAN Connector C 6 USB Connectors C 7 Ultra SCSI Connector C 7 Ultra 160 m SCSI Connector C 8 IDE Connector C 9 ISA Connector C 10 32 Bit PCI Connector C 11 64 Bit PCI Connector C 12 Glossary Equipment Log Index ...

Страница 10: ...viii Contents ...

Страница 11: ...3 Configuring Your System tells you how to configure the system and provides instructions for running the BIOS Setup Utility and the Adaptec Configuration Utility which is used to configure SCSI devices in your system This chapter also provides information on system board jumper settings Chapter 4 Disassembly and Reassembly provides you with instructions for removing and replacing all Field Replac...

Страница 12: ...ss of life CAUTION Cautions indicate situations that can damage the system hardware or software Note Notes give important information about the material being described Names of keyboard keys are printed as they appear on the keyboard For example Ctrl Alt or Enter Text or keystrokes that you enter appear as boldface type For example type abc123 and press ENTER File names are printed in uppercase l...

Страница 13: ...d released Getting Started Sheet The Getting Started Sheet provides several easy to follow steps to become familiar with your server documentation and to complete your installation successfully Network Operating System Configuration Guide This guide contains supplemental instructions needed to install and configure your server Windows NT 4 0 plus Service Pack 6 Novell NetWare v5 0 Santa Cruz Opera...

Страница 14: ...oing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage In the U S A and Canada the power cord must be a UL listed detachable power cord in Canada CSA certified type ST or SJT 16 AWG 3 conductor provided with a mold...

Страница 15: ... the external ports Remote Earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you are unsure check the building wiring to avoid remote earth conditions Earth Bonding For safe operation only connect the equipment to a building supply that is in accordance with current wiring regulat...

Страница 16: ...system warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate before powering on the system Keep the system away from dust sand and dirt ...

Страница 17: ...1 System Overview Overview System Chassis Power Supply Peripheral Bays SAF TE Logic System Board Features AC Link Mode Remote Power On Wake On LAN Function System Security ...

Страница 18: ...ment for many server market applications These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services e mail web access web site server etc This server is conveniently housed and available as a tower based system or as a rack mount system fits into a standard EIA 19 inch rack assembly as shown in Fi...

Страница 19: ...ver features the following major components Single or dual high performance Pentium III processors packaged in Single Edge Contact Cartridge Version 2 SECC2 64 MB to 4 GB of memory using up to four DIMMs Seven PCI expansion slots for add in boards one slot shared with an ISA slot One ISA expansion slot shared with a PCI slot for add in board Embedded PC compatible support serial parallel mouse key...

Страница 20: ...d an interlock switch on the side cover Hot Swap SCSI Hard Drive Bays Six hot swap 1 0 inch SCSI hard disk drive bays accessible from the front of the chassis which can be swapped in or out of the system without powering it down if RAID is configured in the system High degree of SCSI disk fault tolerance and advanced disk array management features through the use of RAID technology if an optional ...

Страница 21: ... components are shown in the following illustrations F G A B C D E H I J A Removable Media Bay B SCSI Hard Disk Drive Bays C SCSI Hard Disk Drive Bay Fan D Front Input Fan E System Board F Rear Exhaust Fan G System Power Supply H Pentium III Processors 2 nd Processor is optional I Memory J Diskette Drive Figure 1 4 System Chassis ...

Страница 22: ...ur drives or six hot swap drive bays for mounting up to six drives in easily removable drive carriers Note The hot swap SCSI hard disk drive bays contain a hot swap back plane that require an 80 pin single connector attachment SCA connector on the drives that you install SAF TE Logic Note SAF TE Logic is in systems that include the hot swap SCSI disk drive cage SAF TE Logic is not available in sys...

Страница 23: ...ondary VRM V 32 bit 33MHz PCI slots for add in boards F Front panel LEDs connector W PCI ISA shared slot for add in board G Power switch and Interlock switch connector X Fan2 connector H Management interface connector Y LAN RJ 45 network controller connector I Main power connector Z SVGA monitor port connector J Speaker connector AA Parallel port connector K Diskette drive connector BB Mouse PS 2 ...

Страница 24: ...aximum of 133 MHz The second level cache is located on the substrate of the processor cartridge The cache includes burst pipelined synchronous static RAM BSRAM System Memory The system board contains four 168 pin DIMM sockets Memory is partitioned as four banks of SDRAM registered DIMMs PC133 compatible each providing 72 bits of noninterleaved memory 64 bit main memory plus ECC Your system may inc...

Страница 25: ...upport bus speeds up to 66 MHz The third connector slot PCI 3 supports a bus speed of up to 33 MHz Note The bus speed for the two 66 MHz PCI connector slots PCI 1 or PCI 2 is decreased to 33 MHz if a PCI card is installed into connector slot PCI 3 or if a 33 MHz PCI card is installed into any one of the two 66 MHz PCI connector slots PCI features Bus speed up to 66 MHz PCI 1 and PCI 2 Bus speed up...

Страница 26: ...with an ISA connector ISA 1 PCI features Bus speed up to 33 MHz 32 bit memory addressing 5 V signaling environment Burst transfers up to a peak of 132 MB s 8 16 or 32 bit data transfers Plug and Play ready Parity enabled Note If a 33 MHz PCI card is installed into one of the 66 MHz PCI slots the bus speed for the 66 MHz PCI slots is decreased to 33 MHz Figure 1 7 32 Bit PCI Connector Slots ...

Страница 27: ...igure 1 8 Shared ISA PCI Connector Slot Real Time Clock Calendar The real time clock provides system clock calendar information stored in a non volatile memory NVRAM The real time clock battery provides power backup for the real time clock BIOS A BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and Legacy device configuration A number o...

Страница 28: ...rk controller based on the Intel 82559 Fast Ethernet PCI Bus Controller As a PCI bus master the controller can burst data at up to 132 MB sec The controller contains two receive and transmit FIFO buffers that prevent data overruns or underruns while waiting for access to the PCI bus The controller has the following 32 bit PCI bus master interface direct drive of bus compatible with PCI Bus Specifi...

Страница 29: ...ninterlaced frequency of 100 Hz Peripheral Controller The advanced integrated peripheral controller supports two serial ports two universal serial ports one parallel port diskette drive PS 2 compatible keyboard and mouse and integrated Real Time Clock RTC The system provides the connector interface for each port Serial Ports Both serial ports are relocatable Each serial port can be set to one of f...

Страница 30: ...rence in the nonvolatile System Event Log SEL The events being monitored include overtemperature and overvoltage conditions fan failure or chassis intrusion To enable accurate monitoring the BMC maintains the nonvolatile Sensor Data Record SDR from which sensor information can be retrieved The BMC provides an ISA host interface to SDR sensor information so that software running on the server can p...

Страница 31: ...e AC power is disconnected is the system completely off The sleep states are defined as follows s0 Normal running state s1 Processor sleep state No context will be lost in this state and the processor caches will maintain coherency s4 Hibernate or Save to Disk The memory and machine state are saved to disk Pressing the power button or other wakeup event restores the system state from the disk and ...

Страница 32: ...terlock switch on the side cover When any of these covers are opened the switch transmits an alarm signal to the system board where server management software processes the signal Security with the rack mount system is identical to the tower based system stated above except that there is no front cover associated with the rack mount system Software Locks via the System Setup Utility The BIOS Setup...

Страница 33: ...the System Overview Selecting a Site Unpacking the System Rack Mount Subsystem Assembly Getting Familiar with the System Making Connections Setting the Line Voltage Connecting the Power Cord Powering On Your System ...

Страница 34: ...wer service connection is through a properly grounded outlet CAUTION When two power supplies are installed in the system the power plug from each of the power supplies must be plugged into the same common ground power outlets Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of heat vibration or physical shock Isolated from strong e...

Страница 35: ...ke sure you have someone help you lift or move the system When you receive your system inspect the shipping containers prior to unpacking If the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim wi...

Страница 36: ... other than those specified in the procedure Do not touch I O connector pins All screws are Phillips head unless otherwise specified On completion of any assembly or reassembly perform a power on test If a fault occurs verify that the assembly or reassembly was performed correctly If the problem persists see Problem Solving in Chapter 5 Static Precautions An electrostatic discharge ESD can damage ...

Страница 37: ... configuration for the rack cabinet you should consider the length of the cables that interconnect system components 2 Locate the two support brackets D Using four self tapping screws E supplied with the rack cabinet for each support bracket attach the two support brackets to the vertical mounting rails A and B of the rack cabinet 3 Install the four caged nuts C that secure the front of the rack m...

Страница 38: ...ing Up the System A Rear vertical mounting rail B Front vertical mounting rail C Four caged nuts D Two support brackets E Eight self tapping screws Figure 2 1 Assembling the Support Brackets in the Rack Cabinet ...

Страница 39: ...when lifting and assembling the rack mount server unit into a rack cabinet 5 Secure the front bezel to the rack cabinet s front vertical mounting rails B using the four screws E and plastic washers D provided See Figure 2 2 A Rear vertical mounting rail B Front vertical mounting rail C Rack mount server unit D Four plastic washers E Four screws Figure 2 2 Installing the Rack Mount Server Unit into...

Страница 40: ...s section describes the tower based system controls switches and indicators and connectors which are identical for the rack mount system Front View with Front Door Closed Figure 2 3 shows the location of the front system features tower based system only A B A Keylock When locked secures the front door not allowing access to the front system controls B System indicators Refer to Figures 2 5 and 2 6...

Страница 41: ...gure 2 4 and open the front door of the cabinet as follows tower based system only 1 If the front door is locked unlock it 2 Grasp the indentation located on the right edge of the front door and pull the door towards you to open it Figure 2 4 Opening the Front Door ...

Страница 42: ...or off F DC Power ON OFF LED When green power is present in system When off power is turned off power source is disrupted or system is in the sleep mode See Table 2 1 for a list and description of the system LEDs G Intrusion LED When OFF the system is OK See Table 2 1 for a list and description of the system LEDs H Disk Fault LED Non functional on systems that include the standard SCSI disk drive ...

Страница 43: ...2 2 H DC power ON OFF Button Press to turn system DC power on or off I DC Power ON OFF LED When green power is present in system When off power is turned off power source is disrupted or system is in the sleep mode See Table 2 1 for a list and description of the system LEDs J Intrusion Indicator LED When OFF the system is OK See Table 2 1 for a list and description of the system LEDs K Disk Fault ...

Страница 44: ...2 compatible 6 pin mini DIN connector Purple H Mouse port PS 2 compatible 6 pin mini DIN connector Green I SVGA connector SVGA monitor 15 pin connector Blue J LAN connector RJ 45 Ethernet connector K AC input power connector Supplies AC power to the power supply L 66 MHz 64 bit PCI Slots Two 66 MHz 64 bit PCI add in board slot locations M 33 MHz 64 bit PCI Slot One 33 MHz 64 bit PCI add in board s...

Страница 45: ...l disk drive failure Check disk drive status LEDs Off System in Normal mode None required normal Sleep Status Amber System power saving sleep mode Press Sleep button to return to Normal mode Hot swap chassis and disk array configuration only This function requires specific operating system support Table 2 2 Disk Drive Status LED Panel Indicators LED Status Description Response Off Disk drive not p...

Страница 46: ...er to Chapter 3 Configuring Your System of this User s Guide Refer to the previous figure Rear Features and Controls and connect your keyboard monitor and mouse Connect any external peripheral devices such as a printer or modem by following the instructions included with these devices CAUTION Damage to the system may result if the keyboard mouse cable is inserted or removed when power is applied t...

Страница 47: ...for the power supply is correct To use the system with line source voltages between 200 and 240 VAC the line voltage selector switch on the power supply must be set to 230 If you set the switch to the 115 VAC position the power supply will be damaged when you plug in your system If you need to change the line voltage setting perform the following steps Note If you are setting up your system for th...

Страница 48: ...is not compatible with the AC wall outlet in your region obtain a suitable power cord that meets the following criteria The power cord must be rated for the available AC voltage and have a current rating that is at least 125 of the current rating of the system The power cord connector that plugs into the wall outlet must be terminated in a grounding type male plug designed for use in your region I...

Страница 49: ... is lit If it is not lit ensure the ac power cord is connected to a functional ac power source After a few seconds your system begins the internal Power On Self Tests POST POST automatically checks the system board CPU module memory keyboard and most installed peripheral devices CAUTION Always allow POST to complete before powering down your system CAUTION The server management logic on your syste...

Страница 50: ...2 18 Setting Up the System ...

Страница 51: ...3 Configuring Your System Configuring Your System BIOS Setup Utility Adaptec SCSI Utility Configuring the RAID Controller Configuring System Board Jumpers ...

Страница 52: ... your system or to perform a SCSI disk format or verify disk operation on the SCSI disk drives The Adaptec Configuration Utility is also used to configure any SCSI removable media devices installed in your system If your system has been factory configured the BIOS Setup or Adaptec Configuration Utility do not need to be run unless you want to change the password or security features add certain ty...

Страница 53: ... Advanced Use this menu for setting the Advanced Features available on your system Security Use this menu to set User and Supervisor Passwords and the Backup and Virus Check reminders System Hardware Use this menu for configuring unique Server features Boot Use this menu to configure Boot Device priority Exit Exits the current menu Use the arrow keys to select a menu or an item on a displayed menu...

Страница 54: ...ndow PAGE UP or PAGE DOWN Move cursor to next or previous page F5 or Select the previous value for the field F6 or or SPACE Select the next value for the field F9 Load default configuration values for this menu F10 Save configuration values and exit ENTER Execute command or Select submenu BIOS Setup Configuration Settings The BIOS Setup Configurations tables show the default settings for the BIOS ...

Страница 55: ... the total capacity of the extended memory Language English US French German Spanish Italian Selects which language BIOS displays Note This feature immediately changes to the language BIOS selected BIOS Version Display Only Indicates the version of the system BIOS System Time HH MM SS Sets the system time hour minutes seconds on 24 hour clock System Date MM DD YYYY Sets the system date month day y...

Страница 56: ...n Submenu Peripheral Configuration Refer to Peripheral Reconfiguration Submenu Monitoring Configuration Refer to Monitoring Configuration Submenu It sets POST Monitoring and Boot Monitoring PCI Device Refer to PCI Device Submenu Option ROM Refer to Option ROM Submenu It Disables Enables the Option ROM BIOS on the PCI Bus ISA Device Refer to ISA Device Submenu Numlock Refer to Numlock Submenu It se...

Страница 57: ...Disables or enables RomPilot support The Boot time diagnostic screen is enabled if RomPilot is enabled See Appendix B for more details Memory Reconfiguration Submenu Feature Choices or Display Only Description Your Setting DIMM 1 Status Normal Display Only DIMM 2 Status Normal Display Only DIMM 3 Status Normal Display Only DIMM 4 Status Normal Display Only Clear DIMM Errors Press ENTER Clears the ...

Страница 58: ...cts the base address and interrupt IRQ for the Parallel port Parallel Mode Output only Bi directional EPP ECP DMA1 ECP DMA3 Selects the parallel port operation mode Diskette Controller Disabled Enabled Configure using these options Disabled No configuration Enabled User configuration Mouse Disabled Enabled Auto Detect Disabled prevents any installed PS 2 mouse from functioning but frees up IRQ12 E...

Страница 59: ...eady in use by ISA devices Use Auto only if no ISA legacy cards are installed Option ROM Submenu Feature Choices or Display Only Description Your Setting Onboard SCSI Enabled Disabled Disables Enables the mapping of the onboard SCSI BIOS Onboard LAN Enabled Disabled Disables Enables the mapping of the onboard LAN BIOS PCI Slot 1 Enabled Disabled Initializes Device Expansion ROM PCI Slot 2 Enabled ...

Страница 60: ...MA 3 DMA 4 DMA 5 DMA 6 DMA 7 Reserves specific DMA channels for use by legacy ISA devices DMA Channel 2 Same as above I O Port Address 1 0 Select I O port base address Reserved 16 byte 110 3F0 0 None I O Port Address 2 0 Same as above I O Port Address 3 0 Same as above I O Port Address 4 0 Same as above Memory Size None 16 32 48 64 80 96 Reserves specific memory for use by legacy ISA devices Memor...

Страница 61: ... Auto On OFF Selects the power on state for Numlock Key Click Disabled Enabled Disables or enables keyclick Keyboard Auto repeat Rate 2 sec 6 sec 10 sec 13 3 sec 18 5 sec 21 8 sec 26 7 sec 30 sec Selects key repeat rate Keyboard Auto repeat Delay 0 25 sec 0 5 sec 0 75 sec 1 sec Selects delay before key repeat ...

Страница 62: ...ssed the user is prompted for a password press ESC key to abort Once set this can be disabled by setting it to a null string or by clearing password jumper on system board refer to System Board Jumpers in this chapter Set User Password Press ENTER When the Enter key is pressed the user is prompted for a password press ESC key to abort Once set this can be disabled by setting it to a null string or...

Страница 63: ...play System Event Log Not Cleared Console Redirection Additional setup menu to configure console The Boot Time diagnostic screen is enabled if redirection is enabled Thermal Sensor Submenu Feature Choices or Display Only Description Your Setting Thermal Sensor Enabled Disabled When enabled determines if the BIOS will disable boot if temperature is not within a safe range Upper Limit 50 Sets the up...

Страница 64: ... flow control Console Connection Direct Via Modem Indicate whether the console is connected directly to the system or a modem is used to connect Boot Menu Use the up or down arrow keys to select a device then press the or keys to move the device higher or lower in the boot priority list Boot Device Priority Menu Boot Priority Device Description Your Setting 1 ATAPI CD ROM Drive Attempts to boot fr...

Страница 65: ...ou must select one of the items from the menu or menu bar to exit Exit Menu Choices Description Save Changes and Exit Exits System Setup after saving all changes to CMOS Exit Without Saving Changes Exits System Setup without saving setup data to CMOS Get Default Value Loads default values for all Setup items Load Previous Values Loads previous values of all Setup items Save Changes Writes all Setu...

Страница 66: ...ty starts When the Adaptec SCSI Utility detects more than one AIC 78xx host adapter it displays a selection menu listing the bus and device number of each adapter When the selection menu appears select the channel you wish to configure as follows Bus Device Channel Selected SCSI Adapter 01 04 A AIC7899 01 04 B AIC7899 Internal SCSI connector 5 Once you select the adapter the following screen is di...

Страница 67: ...e to these settings Table 3 1 Adaptec SCSI Utility Setup Configurations OPTION RECOMMENDED SETTING OR DISPLAY ONLY YOUR CONFIGURATION SCSI Bus Interface Definitions Host Adapter SCSI ID 7 SCSI Parity Checking Enabled Host Adapter SCSI Termination Enabled Additional Options Boot Device Options Press ENTER for menu Boot Channel A First Boot SCSI ID 0 Boot LUN Number 0 SCSI Device Configuration Press...

Страница 68: ...st Adapter BIOS Configuration Utility Reserves BIOS Space Enabled 1 Domain Validation Enabled Support Removable Disks Under BIOS as Fixed Disks Disabled 1 2 BIOS Support for Int13 Extensions Enabled 1 1 No effect if BIOS is disabled 2 Do not remove media from a removable media drive if it is under BIOS control Exiting Adaptec SCSI Utility To exit the Adaptec SCSI Utility press ESC until a message ...

Страница 69: ...RAID 5 with a standby drive The array consists of three ON LINE drives and one STANDBY drive The standby replacement drive or hot spare is one of the most important features RAID provides to achieve automatic non stop service with a high degree of fault tolerance If you want to change the RAID level or add additional hard disks to the array use the RAID configuration utility The RAID configuration...

Страница 70: ...ocedures in this section CAUTION Electrostatic discharge ESD can damage the system board Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground The system board jumpers enable you to set specific operating parameters for your system A jumper is a small plastic encased conductor shorting plug that slips over two jumper pins The System ...

Страница 71: ...the back of the chassis Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage Observe static precautions Use an antistatic wrist strap To configure the system board options 1 Power off the system and remove the left panel as described in Chapter 4 of this guide 2 Check to ensure the system power cord is removed from the back of the system 3 Locate...

Страница 72: ...able of jumper block 1M5 Refer to the previous illustration System Board Jumpers to find the location of this jumper 4 Power on the system and while waiting for POST to complete press the F2 key to enter BIOS setup This automatically clears all passwords provided you exit and save the BIOS setup 5 Power off the system 6 Remove the Password Disable jumper from pins 3 4 7 Replace the panel and power...

Страница 73: ...g the Front Door Removing the Hard Disk Drive Door Removing Side Panels Installing Side Panels Modifying the System Board Option Boards Installing a RAID Controller Board System Fans Hard Disk Drives Removable Media Devices Replacing the Power Supply Replacing the Speaker Replacing the Top Cover Replacing the LED Assembly Replacing the Switches Assembly ...

Страница 74: ...ment damage CAUTION The server management logic on the system board monitors and logs system voltage changes When powering down the system you may experience a 1 5 second delay from the time you press the push button power on off switch on the front panel and the system powering down This is normal system operation and is required by the server management logic CAUTION Operating the system with th...

Страница 75: ...amage keep them in their protective packaging when they are not installed in the system Preparing the System for Disassembly and Reassembly Depending on the upgrade you will need one or more of the following tools Phillips screwdriver 1 bit and 2 bit Flat head screwdriver Small needle nose pliers Pen or pencil ESD workstation or antistatic wrist strap recommended Equipment Log Use the equipment lo...

Страница 76: ...ged from the AC wall outlet 2 If the front door is locked unlock it 3 Grasp the indentation located on the right edge of the front door and pull the door towards you to open it Figure 4 1 Figure 4 1 Opening the Front Door 4 To remove the front door open it and lift the door and pull it towards you see Figure 4 2 The mounting pins of the front door are disengaged from their mounting holes on the fr...

Страница 77: ...ower off the system and ensure the power cord is unplugged from the AC wall outlet 2 Open the front door as described in the previous procedure No need to remove the front door 3 The HDD door is secured with two thumb lock screws Loosen the thumbscrews Figure 4 3 A A Figure 4 3 Opening the HDD Door 4 To remove the HDD door open it and lift the door The mounting pins of the front door disengage fro...

Страница 78: ...he system is set up you must first power off the system and all external devices and then Unplug the system power cord To remove the left side panel 1 Power off the system and ensure it is disconnected from the ac wall outlet 2 Open and remove the front door following procedures in the previous section 3 The left side panel is secured to the chassis with one thumbscrew Figure 4 4A Remove the screw...

Страница 79: ... the side panel out and away from the chassis Installing Side Panels 1 Before replacing the side panel make sure no tools or loose parts have been left inside the system chassis 2 Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected 3 Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis ...

Страница 80: ...is ground Replacing the Real time Clock Battery You may need to replace the real time clock battery because of its life span The battery Vendor Part CR2032 is a commodity part available through many vendors Notice the plus sign on the battery This sign will assist you in correctly positioning the battery on the system board CAUTION Danger of explosion if battery is incorrectly replaced Replace onl...

Страница 81: ...ent under the plastic tab on the San in plastic retainer 6 Gently push down on the screwdriver to lift the battery Figure 4 6B 7 Remove the battery from its socket Figure 4 6C 8 Dispose of the battery according to local ordinance 9 Remove the new lithium battery from its package and being careful to observe the correct polarity insert it in the battery socket 10 If applicable reinstall the plastic...

Страница 82: ...and a back cover The primary processor connector is shown at Figure 4 7 A in the illustration below The secondary processor connector is shown at Figure 4 7 B CAUTION Electrostatic discharge ESD can damage components place them on an antistatic surface Modify the system board using an antistatic wrist strap attached to chassis ground Figure 4 7 Removing and Installing a Pentium III Processor WARNI...

Страница 83: ...processor and you are replacing it leave the terminator board intact in the empty secondary processor connector Remove the processor you want to replace 5 If the system has two processors and you are replacing one or both remove the appropriate one s 6 Pull the retention latches Figure 4 8 A out away from the edges of the cartridge to free them from the retention module 7 Lift the cartridge upward...

Страница 84: ... and power up the system DIMMs The system board contains four DIMM sockets labeled 1 through 4 Figure 4 9 Each socket can hold a single 72 bit DIMM module with 64MB 128MB 256MB 512MB or 1GB of memory When all four sockets are populated the system board supports a maximum of 4 GB of memory with 1GB DIMMs A DIMM will always be installed in socket 1 When you install additional DIMMs you must start wi...

Страница 85: ...nly by the edges remove it from its antistatic package 4 Position the DIMM so that the two notches in the bottom edge of the DIMM align with the keyed socket See Figure 4 10 Figure 4 10 Inserting Memory DIMMs 5 Insert the bottom edge of the DIMM into the socket and press down firmly on the DIMM until it seats correctly 6 Gently push the plastic ejector levers on the socket ends to the upright posi...

Страница 86: ...e the front door and remove the left side panel as described earlier in this chapter 3 Gently push the plastic ejector levers out and down to eject a DIMM from its socket See Figure 4 10 4 Hold the DIMM only by its edges being careful not to touch its components or gold edge connectors Carefully lift it away from the socket and store it in an antistatic package 5 Repeat the above steps to remove t...

Страница 87: ...configured around the manually configured adapters without causing any resource conflicts ISA adapters can be Plug and Play ISA adapters that are not Plug and Play must be manually configured following the instructions supplied with the board The configuration is defined to the system by running the BIOS Setup Utility If you are adding a non Plug and Play ISA option board run the BIOS Setup utilit...

Страница 88: ...that comes with the option board 7 Refer to the documentation accompanying the option board for information on whether the board is a PCI or ISA board Note If you are adding a non Plug and Play Legacy ISA option board run the BIOS Setup utility press F2 at the startup screen before installing the board For details on running the BIOS Setup utility refer to Chapter 3 Configuring the System 8 Holdin...

Страница 89: ...es if they are needed to the installed option board 12 Replace the left side panel and the front door 13 Plug in the system power cord and power on the system Removing an Option Board Note Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components 1 Power off the system an...

Страница 90: ...m power cord and power on the system 9 If you removed a non Plug and Play ISA option board run the BIOS Setup utility press F2 at the startup screen to configure the system as described in the Configuring the System Chapter 3 Installing a RAID Controller Board Use this procedure to install a RAID controller board 1 Install the RAID controller board into any PCI slot on the system board See Install...

Страница 91: ...C SCSI Hard Disk Drive Bay Fan Figure 4 14 System Fans Replacing the Rear Exhaust Fan 1 Power off the system and ensure it is disconnected from the AC power source 2 Open and remove the front door 3 Remove the left side panel as described earlier in this chapter 4 Tag and disconnect the rear exhaust fan power connector from the system board See Figure 4 14 A for the location of the rear exhaust fa...

Страница 92: ...ft side panel and the front door 9 Connect the AC power cord and power up the system Replacing the Front Input Fan 1 Power off the system and ensure it is disconnected from the AC power source 2 Open and remove the front door as described earlier in this chapter 3 Remove the left side panel as described earlier in this chapter 4 Tag and disconnect the front input fan power connector from the syste...

Страница 93: ...ont Input Fan 8 Position the replacement fan in the fan bracket so that the printed information on the fan housing is facing away from the fan bracket Also position the fan so the fan power cables are positioned as shown in Figure 4 17 Secure the fan to the fan bracket with the two screws removed in Step 7 9 Position the fan bracket in the system The information on the fan housing should face the ...

Страница 94: ...ve bay fan power connector from the system board See Figure 4 14 C for the location of this fan 5 Remove the single screw securing the fan to the mounting panel and slide the fan out of the system See Figure 4 16 B 6 Slide the replacement fan into the system The information on the fan housing should face the rear of the system and the fan power cable should be positioned nearest the system board P...

Страница 95: ...sk drive bays 0 1 2 3 4 5 Hot Swap Hard Disk Drive Bays 0 1 2 3 4 5 Standard Hard Disk Drive Bays Figure 4 18 SCSI Disk Drive Bays If you are adding or removing a SCSI hard disk device consider the following CAUTION Do not hot swap a non LVD disk drive into a LVD disk drive only system for it may cause data corruption The only way a non LVD disk drive can be used with an all LVD disk drive system ...

Страница 96: ...w drives follow an installation scheme starting with the left most drive Fill the bays left to right 1 through 6 See Figure 4 19 0 1 2 3 4 5 1 2 3 4 5 6 A B Figure 4 19 SCSI Disk Drive Installation Scheme The hard disk SCSI address assignment is Bay Device SCSI ID Address 1 First Hard Disk Left 0 2 Second Hard Disk 1 3 Third Hard Disk 2 4 Fourth Hard Disk 3 5 Fifth Hard Disk 4 6 Sixth Hard Disk Ri...

Страница 97: ... same to swap a drive or to install one for the first time Installing or Swapping a Hard Disk Drive 1 Open the front door as described earlier in this chapter 2 Open the EMI metal panel in front of the hard drive cage by turning its two thumb lock screws counter clockwise see Figure 4 19 B 3 If swapping a hard disk drive remove the drive and its carrier from the SCSI hard disk drive bay by perform...

Страница 98: ...he Carrier 6 Remove the new drive from its protective wrapper and place on an antistatic surface CAUTION Observe static precautions Use an antistatic wrist strap 7 Record the drive model and serial numbers in the equipment log 8 Install the replacement drive onto the drive carrier Place the drive on the carrier with its connector facing the rear of the carrier Turn the drive and carrier over and s...

Страница 99: ...y until it docks with the SCSI backplane connector See Figure 4 22 Close the disk carrier locking tab ensuring it is secured as shown in Figure 4 23 Figure 4 22 Installing a Disk Carrier into the Disk Bay Right Wrong Figure 4 23 Locking the Disk Carrier 10 Close and secure the EMI metal panel 11 Close the front door on the system If necessary configure the system as described in Chapter 3 Configur...

Страница 100: ...cured to the system chassis with five screws one screw is located on the left side of the drive bay two screws are located at the front of the drive bay and two additional screws are located at the right side of the drive bay 5 Remove the front input fan following procedures described earlier in this chapter See figure 4 14 B for the location of the front input fan 6 Tag and disconnect power and i...

Страница 101: ...of the chassis See Figure 4 24 E 10 Lift the drive bay upward and remove the drive bay out of the left side of the chassis See Figure 4 25 Position the drive bay on a padded surface Figure 4 25 Removing the Drive Bay out of the Chassis 11 Remove the three screws and seven pop rivets securing the SCSI backplane to the drive bay See Figure 4 26 Remove the SCSI backplane Figure 4 26 Removing the SCSI...

Страница 102: ... 8 See Figure 4 24 C and D 16 Install the mounting screws that secure the drive bay to the right side of the chassis See Figure 4 24 A and B 17 Install the mounting screw that secures the drive bay to the left side of the chassis See Figure 4 24 E 18 Connect all interface and voltage cables to the SCSI backplane 19 Install the front input fan following procedures found earlier in this chapter 20 I...

Страница 103: ...llation scheme starting with the right most drive Fill the bays right to left 1 through 4 See Figure 4 27 0 1 2 3 4 5 1 2 3 4 Figure 4 27 SCSI Disk Drive Installation Scheme The suggested hard disk SCSI address assignment is Bay Device SCSI ID Address 1 First Hard Disk Right 0 2 Second Hard Disk 1 3 Third Hard Disk 2 4 Fourth Hard Disk Left 3 Note ESD can damage disk drives boards and other parts ...

Страница 104: ...rface cables and voltage cables connected to all drives in the drive bay Note The drive bay is secured to the system chassis with five screws one screw is located on the left side of the drive bay two screws are located at the front of the drive bay and two additional screws are located at the right side of the drive bay 5 Remove the two mounting screws securing the drive bay to the right side of ...

Страница 105: ... out of the left side of the chassis See Figure 4 29 Figure 4 29 Removing the Drive Bay out of the Chassis 10 If you are installing a new or replacement hard disk drive remove the drive from its protective wrapper Record the drive model and serial number in the equipment log 11 Set any drive jumpers or switches before you install the drive See the documentation that comes with the device for jumpe...

Страница 106: ...d in Step 6 See Figure 4 28 C and D 16 Install the mounting screws that secure the drive bay to the right side of the chassis See Figure 4 28 A and B 17 Install the mounting screw that secures the drive bay to the left side of the chassis See Figure 4 28 E 18 Connect all interface cables and voltage cables to all drives in the drive bay 19 Install the left and right side panels as described earlie...

Страница 107: ...ape drive address assignment is 2 SCSI termination must be enabled on the last SCSI drive of the daisy chain cabling If the SCSI tape drive is the only SCSI device on the SCSI controller B termination must be enabled in the tape drive Removing the 3 5 Inch Diskette Drive Mounting Assembly 1 Power off the system and ensure it is disconnected from the AC power source 2 Open and remove the front door...

Страница 108: ... removable media drive cage See Figure 4 33 Figure 4 33 Removing the Diskette Assembly 7 Remove the diskette and mounting bracket from the system and place the assembly on an antistatic surface 8 If you are replacing the diskette drive remove the four screws securing the diskette drive to the mounting bracket 9 Reverse Steps 1 through 8 to install a replacement diskette drive ...

Страница 109: ...exposure 1 Power off the system and ensure it is disconnected from the AC power source 2 Open and remove the front door as described earlier in this chapter 3 Remove the left side panel as described earlier in this chapter CAUTION Observe static precautions Use an antistatic wrist strap 4 Perform Steps 4 5 and 6 of Removing the 3 5 Inch Diskette Drive described earlier in this chapter It is not ne...

Страница 110: ...umber in the equipment log 8 Set any drive jumpers or switches before you install the drive See the documentation that comes with the device for jumper or switch information Note If the drive comes with drive rails do not use them Remove any rails already attached 9 Position the right device rail along the right side of the device so that the four holes in the device rail match the four holes loca...

Страница 111: ... is against the system cabinet See Figure 4 37 A 11 Secure the right side of the device to the system with the screw previously removed in Step 5 See Figure 4 37 A 12 Secure the left side of the device to the device bay with two screws screw previously removed in Step 5 See Figure 4 38 A A Figure 4 38 Securing a Removable Media Device 13 Connect the interface and power cable to the device 14 Repla...

Страница 112: ...documentation may result in hazardous radiation exposure 1 Power off the system and ensure it is disconnected from the AC power source 2 Open and remove the front door as described earlier in this chapter 3 Remove the left side panel as described earlier in this chapter CAUTION Observe static precautions Use an antistatic wrist strap 4 Perform Steps 4 5 and 6 of Removing the 3 5 Inch Diskette Driv...

Страница 113: ...ut of the device bay and set it down on an antistatic surface 8 Remove the screws securing the right side rail to the device See Figure 4 36 9 To install a replacement device follow the procedures in Installing a 5 25 Inch Media Device described earlier in this chapter ...

Страница 114: ...o all internal peripheral devices in the system 5 Remove the front input fan following procedures described earlier in this chapter See Figure 4 14 for the location of the front input fan 6 Tag and remove the power cable connected to the SCSI backplane 7 Remove the four screws that secure the power supply to the rear panel Figure 4 40 A illustrates the correct screws you are removing A A A A Figur...

Страница 115: ...amps The cable clamps may be released by pressing the tab located below the head of the clamp If any of the cable clamps cannot be released carefully cut the clamps to allow access to the speaker cable 5 Remove the screw securing the speaker to the right side of the chassis Remove the speaker See Figure 4 41 Figure 4 41 Removing the Speaker 6 Using the screw removed in Step 5 mount the replacement...

Страница 116: ...er Screw Locations 4 Lift the front edge of the top cover up and slide the cover towards you to remove it from the system Note The rear of the top cover has a slot that attaches to a tab that extends up from the rear panel 5 Slide the replacement top cover into position on top of the chassis ensuring the slot at the cover rear mates with the chassis tab 6 Secure the top cover to the chassis with t...

Страница 117: ...stem board See Figure 1 5 F for correct location 4 The LED Assembly cables are threaded through three cable clamps The cable clamps may be released by pressing the tab located below the head of the clamp If any of the cable clamps cannot be released carefully cut the clamps to allow access to the cables 5 Remove the two screws securing the LED Assembly mounting bracket to the front of the chassis ...

Страница 118: ...nto the appropriate holes in the mounting bracket 10 Snap an each LED into an LED socket 11 Snap each LED socket into its hole in the bracket assembly 12 Position the LED Assembly cables through the cable clamps to the system board Install and secure cable clamps as required 13 Connect the LED cable to the system board See Figure 1 5 F 14 Secure the LED Assembly mounting bracket to the front of th...

Страница 119: ...tion 4 The Switch assembly cables are threaded through three cable clamps The cable clamps may be released by pressing the tab located below the head of the clamp If any of the cable clamps cannot be released carefully cut the clamps to allow access to the cables 5 Remove the two screws securing the Switch Assembly mounting bracket to the front of the chassis See Figure 4 43 Position the assembly ...

Страница 120: ... bracket 11 Position the Switch Assembly cables through the cable clamps to the system board Install and secure the cable clamps as required 12 Connect the Switch cable to the system board See Figure 1 5 G 13 Secure the Switch Assembly mounting bracket to the front of the chassis using the two screws remove in Step 5 See Figure 4 43 14 Install the side panel interlock switch to the chassis See Fig...

Страница 121: ... bracket 11 Position the Switch Assembly cables through the cable clamps to the system board Install and secure the cable clamps as required 12 Connect the Switch cable to the system board See Figure 1 5 G 13 Secure the Switch Assembly mounting bracket to the front of the chassis using the two screws remove in Step 5 See Figure 4 43 14 Install the side panel interlock switch to the chassis See Fig...

Страница 122: ......

Страница 123: ...s Troubleshooting Checklists Diagnostic Testing Specific Problems and Corrective Actions Problems with the Network Plug and Play Installation Tips BIOS User s Information How to Identify BIOS and BMC Revision Levels How to Identify System Event Log Data ...

Страница 124: ...n AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace...

Страница 125: ...connector slots on the system board Are all jumpers and switch settings on option boards and peripheral devices correct If applicable ensure that there are no conflicts for example two option boards sharing the same interrupt Are the processors fully seated in their slots on the system board Refer to Chapter 4 for installation instructions Are all DIMMs fully seated and installed correctly Refer t...

Страница 126: ...o not work Obtain an authorized copy of the software If you are running the software from a diskette is it a good copy If you are running the software from a hard disk drive is the software correctly installed Where all necessary procedures followed and files installed If you are running the software from a CD ROM disk is the disk scratched or dirty Are the correct device drivers installed Is the ...

Страница 127: ...led If the problem recurs you may need to reformat the hard disk drive The hard disk drive the drive controller or the system board may be defective If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures If you suspect that a transient voltage spike power outage or brownout might hav...

Страница 128: ...epare the system for diagnostic testing perform the following Note Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect all devices from the system except the keyboard and video mon...

Страница 129: ...se there is a problem with the display it emits a series of long and short beeps Write down any beep code emitted This information is useful to your service representative Refer to the BIOS User s Information section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes The POST Tests table at the end of this chapter lists keys active durin...

Страница 130: ... System Indicators As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity indicator should turn on briefly Check for the following Does the diskette drive activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter If there is a hard disk...

Страница 131: ...activity LED does not light CD ROM drive activity LED does not light Problems with application software The startup prompt Press F2 key if you want to run Setup does not appear on the screen The bootable CD ROM is not detected Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Check the following Is the...

Страница 132: ... controls on the video monitor properly adjusted Are the video monitor switch settings correct Is the video monitor signal cable properly installed Is the onboard video controller enabled If you are using a video controller board verify that the video controller board is fully seated in the system board connector If there are still no characters on the screen after you reboot the system contact yo...

Страница 133: ...s functioning the power supply has probably failed Contact your service representative for assistance Diskette Drive Activity LED Does Not Light Check the following Are the diskette drive s power and signal cables properly installed Is the diskette drive properly configured Is the diskette drive activity light always on If so the signal cable may be plugged in incorrectly If you are using the onbo...

Страница 134: ...he software vendor s customer service representative for assistance Bootable CD ROM Is Not Detected Check the following Is the BIOS set to allow the CD ROM to be the first bootable device Check your BIOS Setup F2 configuration Problems with the Network Diagnostics pass but the connection fails Make sure the network cable is securely attached The controller stopped working when an add in adapter wa...

Страница 135: ...can be used to adjust the interrupt numbers for PCI devices For certain drivers it may be necessary to alter settings so that interrupts are not shared BIOS User s Information This section describes the various screen messages and beep codes of the system BIOS The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a mes...

Страница 136: ... Failure Fixed Disk 0210 Stuck Key 0211 Keyboard error 0212 Keyboard Controller Failed 0213 Keyboard locked Unlock key switch 0220 Monitor type does not match CMOS Run SETUP 0230 System RAM Failed at offset 0231 Shadow RAM Failed at offset 0232 Extended RAM Failed at address line 0233 Memory type mixing detected 0234 Single bit ECC error 0235 Multiple bit ECC error occurred 0250 System battery is ...

Страница 137: ...mperature out of range 0B74 The error occurred during voltage sensor reading 0B75 System Voltage out of range 0B7C The error occurred during fan sensor reading 0B80 BMC Memory Test Failed 0B81 BMC Firmware Code Area CRC check failed 0B82 BMC core hardware failure 0B83 BMC IBF or OBF check failed 0B90 BMC Platform Information Area Corrupted 0B91 BMC update firmware corrupted 0B92 Internal Use Area ...

Страница 138: ... reports error number xx None Expansion ROM not initialized None Invalid System Configuration Data None System Configuration Data Read error None Resource Conflict None System Configuration Data Write Source None NOTICE Your System Redundant Power Supply is not configured None WARNING IRQ not configured ...

Страница 139: ... low byte Error Memory data signal failure low Change DIMM or M B 1 4 1 1 DRAM Test high byte Error Memory data signal failure high Change DIMM or M B 1 4 3 3 All Memory Group Errors 2 1 2 3 BIOS ROM Copy Write Test Error Error with Shadow RAM Change system board 2 2 3 1 Unexpected Interrupt Test Error Unexpected interrupt Change CPU or system board 2 3 1 3 All Memory Group Errors Memory address s...

Страница 140: ...S setting in your system BMC Revision Level Identification During system Power On Self Test POST which runs automatically when your system is powered on system diagnostics are run Following the memory test diagnostic several messages will appear informing you that the mouse was detected and system configuration data updated when you see these messages the BMC messages are displayed next Note In or...

Страница 141: ...Password Violation Network Boot Password 00h IERR 01h Thermal Trip 02h FRB1 BIST Failure 04h FRB3 Processor Startup Initialization Failure CPU didn t start Processor 07h 08h Processor Disabled Power Unit 09h 03h Interlock Power Down 00h Correctable ECC Memory 0Ch 01h Noncorrectable ECC POST Memory Resize 0Eh POST Memory Resize POST Error 0fh POST Error 00h Correctable Memory Error Logging Disabled...

Страница 142: ...stic Boot Completed OS Boot 1Fh 04h CD ROM Boot Completed 00h Stop during OS Load Initialization OS Critical Stop 20h 01h Run Time Stop 00h S0 G0 Working 01h S1 Sleeping with System N W Processor Context Maintained 04h S4 Non Volatile Sleep Suspend To Disk 05h S5 G2 Soft OFF 07h G3 Mechanical Off System ACPI Power State 22h 08h Sleeping Cannot Differentiate between S1 S3 01h Hard Reset 02h Power D...

Страница 143: ...h CPU 2 Temp 20h 3 3V 21h 5V 22h 12V 23h 3 3Vs 24h VCCP0 CPU 1 VRM 25h VCCP1 CPU 2 VRM 29h 1 5V 2Ah 2 5V 2Ch SCSI A 2 85V 2Dh SCSI B 2 85V 2Eh SCSI A Vref0 2Fh SCSI A Vref1 30h SCSI A Vref2 31h SCSI B Vref0 32h SCSI B Vref1 33h SCSI B Vref2 40h CPU Rear Fan Fan 1 41h CPU Front Fan Fan 2 42h Chassis HDD Fan Fan 3 ...

Страница 144: ...5 22 Problem Solving ...

Страница 145: ... Parts Breakdown Exploded View Field Replaceable Units Processors Memory Expansion Hard Disk Drives Tape Drives CD ROM Drive RAID Controllers and Cache Network Option Boards Cable List SCSI Terminators Miscellaneous ...

Страница 146: ...provides an exploded view and parts lists for the server s major assemblies Part numbers are also provided for optional hardware Exploded View 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 15 21 22 23 24 25 26 27 28 29 30 31 32 34 35 36 37 33 ...

Страница 147: ...Pentium III CAP 322 00003 000 US 322 000030000 Europe 5 Universal Retention Module Bridge 322 00006 000 US 322 000060000 Europe 6 Memory DIMMs Refer to Memory Expansion section in this chapter 7 133 MHz Terminator Board 160 01537 000 8 Heatsink Clip Pentium III 322 01514 000 9 Heatsink Pad Pentium III 308 01507 000 10 Pentium III Processor s Refer to Pentium Processors section in this chapter 11 H...

Страница 148: ...isk Drive Cover 244 01516 000 244 01517 000 24 Front Door Tower Rack Front Cover 247 01558 000 247 01541 000 25 Master Key 247 01622 000 26 LED Assembly with Cable 320 01552 000 27 Front Panel Switch Assembly 320 01558 000 28 2 Button Mouse 6762070000 29 Keyboard Ergo Mist White 673259000 30 Hard Disk Drive Carrier 247 01526 000 31 Hard Disk Drives Refer to Hard Disk Drives section in this chapter...

Страница 149: ...8 000 133 MHz FSB CPU Terminator 160 01537 000 Memory Expansion Upgrades Part Numbers Description US Europe 64 MB DIMM 133MHz bus 050 01666 000 AMS 5064 00 00 128 MB DIMM 133MHz bus 050 01665 000 AMS 5128 00 00 256 MB DIMM 133MHz bus 050 01664 000 AMS 5252 00 00 512 MB DIMM 133MHz bus 050 01663 000 AMS 5512 00 00 1 GB DIMM 133MHz bus 050 01672 000 N A Replaceable Parts Description Part Number DIMM...

Страница 150: ...ATLS4 7200RPM 68P SCSI 050 01661 000 Kit HDD 18GB ATLS4 7200RPM 68P SCSI 050 01662 000 Replaceable Drives Hot swap Part Number Description 9 GB LVD SCSI HDD ATLAS 4 7200RPM 80 pin 260 01511 000 260 01501 001 9 GB LVD SCSI HDD 10 000RPM 80 pin 260 01512 000 260 01505 000 18 GB LVD SCSI HDD ATLAS 4 7200RPM 80 pin 260 01510 000 260 01503 001 18 GB LVD SCSI HDD 10 000RPM 80 pin 260 01513 000 260 01506...

Страница 151: ...00 ADT 2000 00 00 20 40GB DLT4000 SCSI 4mm DAT Internal Drive 050 01518 000 ADT 4000 00 00 Replaceable Parts Part Number Description US Europe SCSI DAT Tape DDS 4 263 01505 000 263 01505 000 SCSI DAT Tape DDS 3 12 24GB 320548 3205480000 SCSI DLT 4000 Tape 320150 3201500000 CD ROM Drive Replaceable Part Part Number Description US Europe 40X SCSI CD ROM Drive CDR 8400B Mist White 264 00004 000 67714...

Страница 152: ...CC Cache With BBU for SecureRAID 530 050 00081 000 AMR 0633 00 00 32MB ECC Cache With BBU for SecureRAID 530 050 00060 000 AMR 0664 00 00 64MB ECC Cache With BBU for SecureRAID 530 050 00062 000 AMR 0665 00 00 Replaceable Parts Description Part Number PCI RAID MYLEX AcceleRAID 150 SecureRAID 110 158 01501 000 4MB Cache for 150 250 080828 16MB Cache for 150 250 080826 PCI RAID MYLEX AcceleRAID 1164...

Страница 153: ...54 01501 000 Cable List Description Part Number CBL Power Cord 070146 US 670186000 Europe CBL IDE 320 01555 000 CBL I2C Ribbon MBI to SCSI Backplane 10 Conductor 320 01556 000 CBL FDD 320 01557 000 CBL LVD SCSI INT 320 01553 000 CBL 7 Conductor UW SCSI 070987 01 CBL SCSI INT EXT 320 01554 000 CBL Fan Crossover 320 01562 000 CBL Intrusion Interlock 320 01569 000 SCSI Terminators Description Part Nu...

Страница 154: ...6 10 Illustrated Parts Breakdown Miscellaneous Description Part Number Tower Rack Conversion Kit 247 01546 000 Europe only ...

Страница 155: ...A System Cabling System Cabling Before You Begin Static Precautions Standard Configuration RAID Configuration ...

Страница 156: ...ore doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide ESD protection by wearing an ...

Страница 157: ...rt SCSI devices in the removable media bays A 68 pin to 50 pin converter is also available to be used when installing SCSI narrow devices A 3 5 inch diskette drive is also installed in all systems and interfaces separately to the system board Figure A 1 illustrates a system that includes the hot swap hard disk drive bay Referring to the Figure A 1 below a 68 pin Ultra 160 M SCSI interface cable K ...

Страница 158: ...onnector 68 pin C Diskette drive K Ultra 160 M SCSI interface cable D IDE connector L Six SCSI disk drive bays E IDE interface cable M SCSI backplane F IDE CD ROM drive N SCSI hard disk drives G Ultra2 SCSI connector 68 pin O System board H Ultra2 SCSI interface cable Figure A 1 Standard System Cable Configuration Hot swap Drive Bay ...

Страница 159: ...System board G Ultra SCSI connector 68 pin Figure A 2 Standard System Cable Configuration Standard Drive Bay RAID Configuration The RAID options available for your system provide your system with the added security of fault tolerance If you order a system with a RAID controller the system is pre cabled at the factory see RAID System Cabling Configuration figures below If you are adding a RAID cont...

Страница 160: ...iskette drive K Ultra2 SCSI connector 68 pin D IDE connector L Ultra2 SCSI interface cable E IDE interface cable M Six SCSI disk drive bays F IDE CD ROM drive N SCSI hard disk drives G Ultra SCSI connector 68 pin O SCSI backplane H Ultra SCSI interface cable P System board Figure A 3 RAID System Cable Configuration Hot swap Drive Bay ...

Страница 161: ... J RAID controller C Diskette drive K Ultra2 SCSI connector 68 pin D IDE connector L Ultra2 SCSI interface cable E IDE interface cable M Four SCSI disk drives F IDE CD ROM drive N System board G Ultra SCSI connector 68 pin H Ultra SCSI interface cable Figure A 4 RAID System Cable Configuration Standard Drive Bay ...

Страница 162: ......

Страница 163: ...B System Status Hardware Support Information ...

Страница 164: ...e component Monitoring capability relates to how the software component interacts with system hardware ESMPRO interacts with all hardware components See Figure System Chassis Right Side View under System Overview in Chapter 1 of this guide The Monitor Matrix table below shows a component relating to selected status item This table also relates the terminology used by the software component to the ...

Страница 165: ...kette Drive Connector Fan Connectors SVGA Video Port Keyboard and Mouse Connectors Parallel Port Serial Ports COM1 and COM2 RJ 45 LAN Connector USB Connectors Ultra SCSI Connector Ultra 160 m SCSI Connector IDE Connector ISA Connector 32 Bit PCI Connector 64 Bit PCI Connector ...

Страница 166: ...ds F Front panel LEDs connector W PCI ISA shared slot for add in board G Power switch and Interlock switch connector X Fan2 connector H I2 C interface connector Y LAN RJ 45 network controller connector I Main power connector Z SVGA monitor port connector J Speaker connector AA Parallel port connector K Diskette drive connector BB Mouse PS 2 compatible connector L IDE connector CC Keyboard PS 2 com...

Страница 167: ...3 V sense Orange Brown 2 3 3 VDC Orange 12 12 VDC Blue 3 COM Black 13 COM Black 4 5 VDC Red 14 PS ON_L Green 5 COM Black 15 COM Black 6 5 VDC Red 16 COM Black 7 COM Black 17 COM Black 8 PWR GD Grey 18 5 VDC White 9 5 VSB Purple 19 5 VDC Red 10 12 VDC Yellow 20 5 VDC Red Speaker Connector Speaker Connector Pinout Pin Signal 1 SPEAKER 2 GND ...

Страница 168: ...nal 1 GND 18 FD_DENSEL 2 GND 19 No Connection 3 GND 20 FD_MDAID 4 GND 21 FD_INDEX_L 5 GND 22 FD_MON0_L 6 GND 23 FD_SEL1_L 7 GND 24 FD_SEL0_L 8 GND 25 FD_MON1_L 9 GND 26 FD_DIR_L 10 GND 27 FD_STEP_L 11 GND 28 FD_WDATA_L 12 GND 29 FD_WGATE_L 13 GND 30 FD_TRK0_L 14 GND 31 FD_WPT_L 15 GND 32 FD_RDATA_L 16 GND 33 FD_SIDE_L 17 GND 34 FD_DCHG_L ...

Страница 169: ... Connector Pinout Pin Signal Pin Signal 1 Red 9 NC 2 Green 10 GND 3 Blue 11 NC 4 NC 12 DDCDAT 5 GND 13 HSYNC 6 GND 14 VSYNC 7 GND 15 DDCCLK 8 GND Keyboard and Mouse Connectors The keyboard and mouse connectors are functionally equivalent Keyboard and Mouse Connector Pinouts Pin Keyboard signal Pin Mouse signal 1 KEYDAT 1 MSEDAT 2 NC 2 NC 3 GND 3 GND 4 FUSED_VCC 5 V 4 FUSED_VCC 5 V 5 KEYCLK 5 MSECL...

Страница 170: ...round 6 DSR Data set ready 7 RTS Return to send 8 CTS Clear to send 9 RIA Ring indication active RJ 45 LAN Connector RJ 45 LAN Connector Pinout Pin Signal Description 1 TX Transmit data plus the positive signal for the TD differential pair contains the serial output data stream transmitted onto the network 2 TX Transmit data minus the negative signal for the TD differential pair contains the same ...

Страница 171: ...tor Pinout Pin Signal Pin Signal 1 16 GND 49 50 GND 17 TERMPWR 51 TERMPWR 18 TERMPWR 52 TERMPWR 19 NC 53 NC 20 34 GND 54 GND 35 SCD12_L 55 SATN_L 36 SCD13_L 56 GND 37 SCD14_L 57 SBSY_L 38 SCD15_L 58 SACK_L 39 SCDPH_L 59 RESET_L 40 SCD0_L 60 SMSG_L 41 SCD1_L 61 SSEL_L 42 SCD2_L 62 SCD_L 43 SCD3_L 63 SREQ_L 44 SCD4_L 64 SI O_L 45 SCD5_L 65 SCD8_L 46 SCD6_L 66 SCD9_L 47 SCD7_L 67 SCD10_L 48 SCDP_L 68...

Страница 172: ...AP4 44 SCDAN4_L 11 SCDAP5 45 SCDAN5_L 12 SCDAP6 46 SCDAN6_L 13 SCDAP7 47 SCDAN7_L 14 SCDAPLP 48 SCDAPLN 15 GND 49 GND 16 DIFFSENSA 50 GND 17 TRMPWRA 51 TRMPWRA 18 TRMPWRA 52 TRMPWRA 19 No Connection 53 No Connection 20 GND 54 GND 21 ATNAP 55 ATNAN_L 22 GND 56 GND 23 BSY 57 BSYAN_L 24 ACK 58 ACKAN_L 25 RSTAP 59 RSTAN_L 26 MSGAP 60 MSGAN_L 27 SELAP 61 SELAN_L 28 CDAP 62 CDAN 29 REQAP 63 REQAN_L 30 I...

Страница 173: ... the cable IDE Connector Pinout Pin Signal Pin Signal 1 RESET_L 21 GND 2 DD7 22 DD8 3 DD6 23 DD9 4 DD5 24 DD10 5 DD4 25 DD11 6 DD3 26 DD12 7 DD2 27 DD13 8 DD1 28 DD14 9 DD0 29 DD15 10 GND 30 No Connection 11 IDEDRQ 31 GND 12 DIOW_L 32 GND 13 DIOR_L 33 GND 14 IORDY 34 GND 15 IDEDAK_L 35 GND 16 IDEIRQ 36 No Connection 17 IDESA1 37 No Connection 18 IDESA0 38 IDESA2 19 IDECS0_L 39 IDECS1_L 20 Keyed 40...

Страница 174: ...IOCHRDY B10 GND A34 LA22 B34 IRQ10 A11 AEN B11 SMEMW_L A35 LA21 B35 IRQ11 A12 SA19 B12 SMEMR_L A36 LA20 B36 IRQ12 A13 SA18 B13 IOW_L A37 LA19 B37 IRQ15 A14 SA17 B14 IOR_L A38 LA18 B38 IRQ14 A15 SA16 B15 DACK3_L A39 LA17 B39 DACK0_L A16 SA15 B16 DRQ3 A40 MEMR_L B40 DRQ0 A17 SA14 B17 DACK1_L A41 MEMW_L B41 DACK5_L A18 SA13 B18 DRQ1 A42 SD8 B42 DRQ5 A19 SA12 B19 REFRESH_L A43 SD9 B43 DACK6_L A20 SA11...

Страница 175: ... SERR_L A12 GND B12 GND A43 PARITY B43 3 3 V A13 GND B13 GND A44 AD15 B44 CBE1_L A14 Reserved B14 Reserved A45 3 3 V B45 AD14 A15 RST_L B15 GND A46 AD13 B46 GND A16 5 V B16 PCICLK A47 AD11 B47 AD12 A17 GNT_L B17 GND A48 GND B48 AD10 A18 GND B18 REQ_L A49 AD9 B49 GND A19 PME_L B19 5 V A50 KEY B50 KEY A20 AD30 B20 AD31 A51 KEY B51 KEY A21 3 3 V B21 AD29 A52 CBE0_L B52 AD8 A22 AD28 B22 GND A53 3 3 V ...

Страница 176: ... GND B63 Reserved A17 GNT_L B17 GND A64 CBE7_L B64 GND A18 GND B18 REQ_L A65 CBE5_L B65 CBE6_L A19 PME_L B19 5 V A66 3 3 V B66 CBE4_L A20 AD30 B20 AD31 A67 Parity B67 GND A21 3 3 V B21 AD29 A68 AD62 B68 AD63 A22 AD28 B22 GND A69 GND B69 AD61 A23 AD26 B23 AD27 A70 AD60 B70 3 3 V A24 GND B24 AD25 A71 AD58 B71 AD59 A25 AD24 B25 3 3 V A72 GND B72 AD57 A26 IDSEL B26 CBE3_L A73 AD56 B73 GND A27 3 3 V B2...

Страница 177: ...DONE B40 PERR_L A87 GND B87 AD37 A41 SBO_L B41 3 3 V A88 AD36 B88 3 3 V A42 GND B42 SERR_L A89 AD34 B89 AD35 A43 PARITY B43 3 3 V A90 GND B90 AD33 A44 AD15 B44 CBE1_L A91 AD32 B91 GND A45 3 3 V B45 AD14 A92 Reserved B92 Reserved A46 AD13 B46 GND A93 GND B93 Reserved A47 AD11 B47 AD12 A94 Reserved B94 GND ...

Страница 178: ...C 14 Connectors ...

Страница 179: ...y of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed base memory An area of memory between 0 and 640 kilobytes baud rate The speed with which data is transmitted during serial commun...

Страница 180: ...ve Compact Disk ROM drive A type of mass storage device that reads information from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video display system that provides low resolution text and graphics on TTL monochrome and color monitors CMOS Complimentary Metal Oxide Semiconductor A type of low power integrated circuit u...

Страница 181: ...A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor disk drive A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk DOS Disk Operating System See operating system DRAM Dynamic RAM See RAM E ECC Error Checking and Correcti...

Страница 182: ...off See also flash EPROM and ROM expansion slot See backplane slot extended memory The protected memory above 1M that is directly accessible by the microprocessor through certain utilities and operating systems F flash EPROM A type of memory device that is usually used to store system BIOS code This code can be replaced with updated code from a floppy disk but is not lost when the computer is powe...

Страница 183: ...pe of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card interface A connection between the computer and a peripheral device that enables them to exchange data See also parallel port and serial port ISA Industry Standard Architecture An industry standard for computers and circuit cards that transfer 16 bits of data at a time J jumper A s...

Страница 184: ...puter that stores data and programs See also EMS extended memory RAM and ROM microprocessor The integrated circuit that processes data and controls the basic functions of the computer modem A device used to exchange information with other computers over telephone or data lines module A circuit board that plugs into a dedicated connector on the system board in your computer mouse A small input devi...

Страница 185: ... bus controllers that processes and communicates 32 bits of data at a time This microprocessor also contains power management capabilities peripheral A device connected to and controlled by the computer such as an external disk drive or a printer pixel The smallest element that is visible on a video display The resolution of a video display system is measured in pixels PnP Plug n Play Plug and pla...

Страница 186: ...stem management events The information stored includes the name of the event the date and time the event occurred and data pertinent to the event Event data may include POST error codes that reflect hardware errors or software conflicts within the system serial communication Information sent sequentially one bit at a time serial port The connector on the back of your computer that allows the trans...

Страница 187: ...CSI interface based on Ultra3 SCSI technology This interface features data transfer speeds up to 160MB second double edge clocking cyclical redundancy checking CRC providing higher levels of data reliability and domain validation that detects the configuration of the SCSI bus and automatically tests and adjusts the SCSI bus transfer rate to optimize interoperability Note that the Ultra 160 m uses ...

Страница 188: ...10 Glossary ...

Страница 189: ...onents added to the system such as a power supply hard disk drives add in boards or printers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The serial number of the system board is located along the left side of the board near the PCI expansion slot covers The location of ...

Страница 190: ...MM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive A Tape Drive 1 Tape Drive 2 CD ROM Drive 1 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Hard Disk Drive 6 Optional RAID Controller Network Controller 1 Network Controller 2 Monitor Keyboard Mouse External Peripheral 1 External Peripheral 2 Power Supply ...

Страница 191: ...ork 1 12 system board management BMC 1 14 1 15 D Diskette drive connector on system board C 4 E Exit menu configuring in setup 3 15 F Fan connectors on system board C 5 Field Replaceable Units 6 3 Front doors installing 4 5 removing 4 4 4 5 H Hard Disk Drives upgrades replaceable parts 6 6 I IDE connector on system board C 9 Integrated peripheral configuration menu configuring in Setup 3 8 Intrusi...

Страница 192: ... utility adaptec 3 16 SCU software locking feature 1 16 Security 1 16 alarm switches 1 4 1 16 software lock SCU 1 16 Security menu configuring in Setup 3 12 Serial port connectors on system board C 6 Server management BMC 1 14 1 15 features 1 14 1 15 intrusion detection 1 4 1 16 Setup advanced menu 3 6 boot menu 3 14 exit menu 3 15 integrated peripheral configuration menu 3 8 main menu 3 5 securit...

Страница 193: ...xx ...

Страница 194: ... 456 01529 000 ...

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