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Electra Elite IPK II

Document Revision 1A

Multimedia Conference Bridge Installation Manual

4 - 31

___________________________________________________________________________________

6.8

Debug Log

The debug log page allows the installer to either view the current debug log
from the web interface, or download it as a text file.

This page is used for analyzing communication errors, and is intended for use
by technical support personnel.

Figure 4-26 Debug Log Screen

Содержание ELECTRA ELITE IPK II

Страница 1: ...ormat changes may occur When viewing and printing this document we cannot guarantee that your specific PC or printer will support all of the fonts or graphics Therefore when you view the document fonts may be substituted and your individual printer may not have the capability to print the document correctly ...

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Страница 3: ...MULTIMEDIA CONFERENCE BRIDGE INSTALLATION MANUAL INT 1071 IPK II DOCUMENT REVISION 1A ...

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Страница 5: ...loyees and customers of NEC Unified Solutions Inc and may not be reproduced without prior written approval of NEC Unified Solutions Inc EliteApps is a registered trademark of NEC America Inc Microsoft and Windows are registered trademarks of Microsoft Corporation Copyright 2006 NEC Infrontia Inc 6535 N State Highway 161 Irving TX 75039 2402 Technology Development ...

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Страница 7: ...ndicators Switches and Connectors 1 3 2 1 LED Indicators 1 4 2 2 Switches 1 4 2 3 Connectors 1 6 2 4 Environmental Conditions 1 6 Chapter 2 CNF 16 U20 ETU Setup Section 1 Installing the CNF 16 U20 ETU 2 1 1 1 System Requirements 2 1 1 2 Installation Precautions 2 2 Section 2 Elite IPK II Programming 2 2 Chapter 3 CNF 16 U20 ETU Configuration Section 1 Configuring the CNF 16 U20 ETU 3 1 Section 2 C...

Страница 8: ... 2 Section 2 Main Page 4 3 2 1 Navigation Side Bar 4 3 2 2 Status Window 4 4 2 3 Operations Window 4 4 Section 3 Setup New Conference 4 4 Section 4 Conference Manager 4 9 4 1 Conference Details 4 10 4 2 Edit Conference 4 10 4 3 Delete Conference 4 11 Section 5 Administration 4 12 5 1 Edit Bridge Configuration 4 13 5 2 User Accounts 4 15 5 2 1 Add Account 4 16 5 2 2 Edit Account 4 17 5 2 3 Delete A...

Страница 9: ..._______________________________ ___________________________________________________________________________________ 6 5 Set Date and Time 4 28 6 6 Update Firmware 4 29 6 7 Set Debug Levels 4 31 6 8 Debug Log 4 32 6 9 Card Reset 4 33 6 10 Simple Conference 4 34 6 11 Edit Simple Conference 4 36 Appendix A Glossary Appendix B Conference Access Codes ...

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Страница 11: ...igure 4 3 Setup New Conference Screen 4 4 Figure 4 4 Form for Entering Participant Information 4 6 Figure 4 5 New Conference Report Screen 4 7 Figure 4 6 Conference Report Error Screen 4 8 Figure 4 7 Scheduled Conferences Screen 4 9 Figure 4 8 Edit Conference Screen 4 10 Figure 4 9 Delete Conference Screen 4 11 Figure 4 10 Conference Bridge Status Screen 4 12 Figure 4 11 Edit Bridge Configuration ...

Страница 12: ...Elite IPK II Figure 4 21 Sending a Test Email Screen 4 26 Figure 4 22 Webserver Configuration Screen 4 27 Figure 4 23 Set Date and Time Screen 4 28 Figure 4 24 Update Firmware Screen 4 29 Figure 4 25 Setting Debug Levels Screen 4 31 Figure 4 26 Debug Log Screen 4 32 Figure 4 27 Card Reset Screen 4 33 Figure 4 28 Simple Conference Configuration Screen 4 34 Figure 4 29 Edit Simple Conference Configu...

Страница 13: ..._________________________ ___________________________________________________________________________________ List of Tables Table 1 1 CNF 16 U20 ETU LED Indications 1 4 Table 1 2 CNF 16 U20 ETU Dip Switch SW1 1 5 Table 1 3 CNF 16 U20 ETU Rotary Switch SW3 1 5 Table 3 1 Network Settings for TCP IP Addressing 3 1 ...

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Страница 15: ... as a 16 port ETU the following conferences and conditions are available K One 16 party conference K Two 8 party conferences default K Three conferences one 6 party and two 5 party K Four 4 party conferences K Password protection for each conference K Applicable voice messages and announcements e g Entry password request exit Advanced Mode K Password protection is provided for each conference K Ap...

Страница 16: ...s K Admission Control when enabled requires the organizer to dial a digit allowing each participant to enter the conference This option is predefined access code K One customer greeting can be recorded for each CNF 16 U20 ETU Predefined password is necessary to record personal greetings K Password protection option for each conference K Remote conference programming with conference scheduler via a...

Страница 17: ...________________________________________________________________________________ ___________________________________________________________________________________ SECTION 2 INDICATORS SWITCHES AND CONNECTORS Refer to Figure 1 1 CNF 16 U20 ETU for LED and switch locations Figure 1 1 CNF 16 U20 ETU ...

Страница 18: ...W1 3 Defines the 16 Port configuration J SW1 4 Defines the 8 Port configuration Table 1 1 CNF 16 U20 ETU LED Indications LED Description On Off DS1 Channel Status CH8 CH16 On CH8 CH16 Off DS2 Channel Status CH7 CH15 On CH7 CH15 Off DS3 Channel Status CH6 CH14 On CH6 CH14 Off DS4 Channel Status CH5 CH13 On CH5 CH13 Off DS5 Channel Status CH4 CH12 On CH4 CH12 Off DS6 Channel Status CH3 CH11 On CH3 C...

Страница 19: ...Switch SW3 Table 1 2 CNF 16 U20 ETU Dip Switch SW1 Multimedia ETU Port and Mode SW1 1 SW1 2 SW1 3 SW1 4 8 port Simple Mode OFF ON OFF ON 16 port Simple Mode OFF ON ON OFF 8 port Advanced Mode OFF OFF OFF ON 16 port Advanced Mode OFF OFF ON OFF Table 1 3 CNF 16 U20 ETU Rotary Switch SW3 Position Channel Status Channel Status 0 CH8 DS1 ON CH16 DS1 OFF 0 CH7 DS2 ON CH15 DS2 OFF 0 CH6 DS3 ON CH14 DS3 ...

Страница 20: ... Ethernet cable for connection to a PC or a crossover Ethernet cable The Ethernet Interface setting allows manual configuration of the Ethernet port from the Web Interface and can be set to operate in the following port speed and duplex mode combinations 10MB Full Duplex 10MB HalfDuplex 100MB Half Duplex or 100MB Full Duplex Auto Negotiate H J2 Serial Connector This 10 pin serial terminal is used ...

Страница 21: ...5 CAT5 unshielded twisted pair UTP cable to connect to an Ethernet hub or switch within the customer premises The following steps can be taken to install the CNF 16 U20 ETU 1 Place DIP Switch 3 or 4 on SW1 in the position to select the number of ports the card supports 2 Place DIP Switch 2 on SW1 to ON to configure for simple conference mode 3 Place the CNF 16 U20 ETU in the desired slot in the El...

Страница 22: ...CNF 16 U20 ETU can be programmed using a Multiline Terminal 1 To program the system the CNF 16 U10 ETU should be installed in the desirable slot 2 Programming may be done using the PCPro WebPro Application or a Multiline Terminal 3 The CNF 16 U10 ETU consumes 16 ports using ports 001 256 4 Access the Electra Elite IPK II System Programming Speaker system password Transfer Consult the System Admini...

Страница 23: ... data setting to designate a pilot number for the Multimedia CNF Ports Data Program 16 01 04 Hunting Mode Use this option to set the action taken when a call reaches the last extension in the department group Example 1 Circular Hunt Data Program 16 02 01 Department Group Assignment for Extension Use this option to designate an extension to a specific department group number Example TEL 133 Extensi...

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Страница 25: ...cting to default IP address 192 168 1 100 in the browser navigation address bar Internet Explorer 6 0 or higher is recommended SECTION 2 CONFIGURING THE PC After the Multilmedia Conference Bridge is installed in the KSU the PC that is communicating with the CNF 16 U20 ETU must be configured to recognize the CNF ETU The PC and CNF ETU must be connected using a straight ethernet cable crossover cabl...

Страница 26: ...______________________________________________________________________________ ___________________________________________________________________________________ Document Revision 1A Electra Elite IPK II Figure 3 1 Selecting Control Panel ...

Страница 27: ...ation Manual 3 3 ___________________________________________________________________________________ ___________________________________________________________________________________ 2 On the Control Panel menu double click on Network Connections Figure 3 2 Control Panel Screen ...

Страница 28: ..._______________________________________________________ Document Revision 1A Electra Elite IPK II 3 From the Network Connections screen double click on Local Area Connection 4 When the Local Area Connection Status screen is displayed click the Properties button Figure 3 3 Network Connections Screen Figure 3 4 Local Area Connection Status Screen ...

Страница 29: ..._______________________________________________________________________ ___________________________________________________________________________________ 5 From the Local Area Connection Properties screen select Internet Protocol TCP IP and then Properties Figure 3 5 Local Area Connection Properties Screen ...

Страница 30: ..._______________ Document Revision 1A Electra Elite IPK II 6 Click on Use the following IP address For this example enter 192 168 1 99 for the IP address and 255 255 255 0 for the Subnet mask Click OK to accept the changes 7 On the Local Area Connection Status screen click Close then close the Network Connections screen by clicking Figure 3 6 Internet Protocol TCP IP Properties Screen ...

Страница 31: ..._____________________________________________ Chapter 4 CNF 16 U20 ETU Web Manager SECTION 1 LOGGING IN TO CNF 16 U20 ETU The CNF 16 U20 ETU Multimedia Conference Bridge is configured using an Internet Browser Microsoft Internet Explorer 6 0 or higher is recommended The Login page allows a user to enter their user name and password for network access Figure 4 1 Log in Screen ...

Страница 32: ...ust be selected also The user level selects the web pages that are available to the user and some configuration options that may be selected The default user installer is a member of the installer group Each user may also be identified by different color codes The groups are defined further below 1 1 1 User Group Black color user code The user group is the most restricted group of the three levels...

Страница 33: ...tion side bar the status window near the bottom of the screen and the operations window in the center of the screen 2 1 Navigation Side Bar The side bar allows the user to navigate to the different areas of the web interface When logged in as a member of the user group only the Setup New Conference and Scheduled Conferences links are available When logged in as a member of the admin group the Admi...

Страница 34: ... the current user A logout button is provided that is clicked to log the user out of the web interface and return them to the login screen 2 3 Operations Window The operations window provides access to the operation that is currently selected When a user clicks on a side bar link the target page is displayed in this window When the user first logs in the Setup New Conference window is displayed by...

Страница 35: ...y sequence each new participant to enter the conference When this function is enabled the host required option must also be enabled Clicking on admission control automatically enables Host Required The organizer enters the following codes at the organizer terminal to allow each new participant to enter the conference Host Required Host required when checked requires the organizer to be present for...

Страница 36: ...anizers may schedule a conference to recur in a cycle of 1 31 The number of Recurrences is dependant on the number of days in the month Recurrence Period Default Daily Organizer may schedule conference to recur Daily or weekly From the new window you can enter the Participant name information and email information The name and email information are not required to create the conference When comple...

Страница 37: ...t is generated with the conference information and passwords for the organizer and all the participants When Send Notification is enabled an email is sent to all participants with an email address entered The email contains the conference start date start time duration and their individual password The reply address of the notification emails is the organizer email An option to print the new confe...

Страница 38: ... during the conference creation process the cause of the error is displayed and the user has the opportunity to modify the conference to resolve any scheduling conflicts When the Mail Configuration options are not set properly a message is displayed in the new conference report indicating that the notification emails were not sent out The user has the opportunity to resend the notifications from t...

Страница 39: ... a member of the user group only the conferences scheduled with that username are displayed When the user is a member of the admin or installer groups all currently scheduled conferences along with the organizer of each conference are displayed The start date start time and duration are always displayed along with the Details button and Delete button Before the conference starts and moves to the a...

Страница 40: ...rence details also provides an additional option to resend email notifications 4 2 Edit Conference The edit conference window brings up a form with all the current conference information filled in The user may modify any parameter of the conference such as add or delete participants etc Deleting a participant will only delete that participant s information and will not delete other participant s i...

Страница 41: ..._____________________________________________________________ 4 3 Delete Conference When the Delete button is clicked from the conference manager the user is prompted with a new browser window confirming that the delete operation should occur When the user clicks No the delete operation is canceled When the user clicks Yes the conference is removed from the schedule Figure 4 9 Delete Conference Sc...

Страница 42: ... configuration pages click on the Administration link on the side bar This link is available only to members of the admin and installer groups The first page displayed is the Conference Bridge status information System Time The current date and time of the CNF 16 U20 ETU Bridge Mode The mode of operation the CNF 16 U20 ETU supports Simple and Advanced Mode No of Channels The number of channels ava...

Страница 43: ...efore the end of the conference A time of two minutes specifies that the end message be played two minutes before the conference ends No of Simple Conferences The number of conferences configured in simple mode configuration No of Existing Conf The number of currently scheduled conferences These fields are informational only and are derived from previously configured fields 5 1 Edit Bridge Configu...

Страница 44: ...ng When enabled check box the Multimedia Conference bridge will play the recorded personalized greeting When disabled uncheck box CNF 16 U20 restores the factory default greeting K Recording Personalized Greeting 1 Technician will dial into the CNF 16 U20 and enter the set code for recording Personalized greeting PASSWORD 243939 2 Listen to the series of prompts played to guide you through recordi...

Страница 45: ..._______________________________________________ ___________________________________________________________________________________ 5 2 User Accounts Clicking on the User Accounts link brings up the User Accounts Management page Using this page User Accounts may be added edited or deleted Figure 4 12 User Accounts Management Screen ...

Страница 46: ...ounts for the CNF 16 U20 ETU Username Username for a new account Must contain only alphanumeric characters and or a Group Group that the new account should be associated with When the current user is a member of the admin group they may only add members of the admin group or user group When the current user is a member of the installer group they may add accounts to any of the three groups User gr...

Страница 47: ...___________________________________ ___________________________________________________________________________________ Password Confirm Password The password for the new user Must contain only alphanumeric characters and or a 5 2 2 Edit Account The edit account page allows the user to modify any user password Figure 4 14 Edit an Account Screen ...

Страница 48: ...______ ___________________________________________________________________________________ Document Revision 1A Electra Elite IPK II 5 2 3 Delete Account The delete account page allows the user to delete previously added user account The installer account can not be deleted Figure 4 15 Delete an Account Screen ...

Страница 49: ...lue that is applied to all calls Internal or External Transmit Receive Internal or External Bias Transmit Receive levels for External and Internal calls More positive setting increases the volume level More negative decreases the volume level Example When the following settings are applied Transmit Gain 2 Transmit Internal Bias 2 Transmit Gain set for the channel of a call on an internal line woul...

Страница 50: ...ntains the current system status information Below the system information are the links to the pages that allow the user to modify the system configuration System Time The current system time of the CNF 16 U20 ETU Kernel Version The version of the OS of the CNF 16 U20 ETU RFS Version The version of the firmware of the CNF 16 U20 ETU MAC Address The MAC address of the CNF 16 U20 ETU IP Address The ...

Страница 51: ...etting allows for manual configuration of the Ethernet port speed and Mode The ethernet interface can support 10MB or 100MB speed and Full Duplex or Half Duplex mode setting at default this will be set to Auto Negotiate When set to Auto Negotiate the CNF 16 U20 ETU will sense the peer connection wherever the cable is connected to e g Hub Switch or Router hardware capabilities and negotiate the bes...

Страница 52: ...tings When the Use DHCP for TCP IP Configuration is set the ETU uses DHCP to obtain the TCP IP information When the Configure TCP IP Manually button is checked the ETU uses the information supplied by the users in IP Settings text boxes After clicking Submit the user must reset the ETU for the new network settings to take effect When Use DHCP is checked you will be required to consult with your Ne...

Страница 53: ... The Subnet Mask Address of the CNF 16 U20 ETU Gateway Address The Gateway address of the CNF 16 U20 ETU Domain Name The domain name of the CNF 16 U20 ETU Nameserver Address The IP address of the nameserver to be used for the DNS lookups 6 3 Email Configuration The Email Configuration page allows the installer to configure the email server settings that are used for emailing conference notificatio...

Страница 54: ... server requires messages sent to it to be authenticated to an account Authentication User Name The username to use for the authentication Authentication Password The password to use for the authentication This must be entered every time the email configuration is modified when authentication is used From Email Address The email address displayed in the From field on notifications sent from the CN...

Страница 55: ...__________________________________________________ ___________________________________________________________________________________ Upon clicking submit a page is provided where the installer may send a test email to the specified To Address to verify that the Email settings are correct Figure 4 21 Sending a Test Email Screen ...

Страница 56: ...________________________ Document Revision 1A Electra Elite IPK II 6 4 Webserver Configuration The Webserver configuration page allows the user to set the timeout value for the CNF 16 U20 ETU web interface The possible values are None or no timeout 5 minutes 10 minutes and 15 minutes The Webserver Configuration defaults at 5 minutes Figure 4 22 Webserver Configuration Screen ...

Страница 57: ...of the CNF 16 U20 ETU The default setting is to receive the time from the Elite IPK System However the installer may also use an NTP server to set date and time or set the date and time manually Use NTP Server for setting system time This setting allows the installer to synchronize to the NTP Server Use Daylight Savings must be check if using NTP Server Use CPU Time The Conference bridge will auto...

Страница 58: ...update the CNF 16 U20 ETU with new firmware via web browser A successful firmware upgrade reverts all system configuration to default settings Make note of the card configuration prior to performing a firmware upgrade Firmware Update 1 The Installer must store the firmware on their local PC 2 After the file is selected the installer may click Update to start the transfer 3 The CNF 16 U20 ETU trans...

Страница 59: ...________________________________ 4 Upon successful checksum verification the CNF 16 U20 loads the new firmware 5 After the firmware load is completed the ETU automatically resets The firmware upgrade process may take up to five minutes The Multimedia Conference bridge firmware uses the following file name upgradePkg 1 1 0 a tar gz and must be stored on the local PC Do not remove or reset the ETU d...

Страница 60: ...______________________________________ Document Revision 1A Electra Elite IPK II 6 7 Set Debug Levels The Set Debug Levels page allows the installer to determine how much information should be sent to the debug log This page is used for analyzing communication errors and is intended for use by technical support personnel Figure 4 25 Setting Debug Levels Screen ...

Страница 61: ...________ ___________________________________________________________________________________ 6 8 Debug Log The debug log page allows the installer to either view the current debug log from the web interface or download it as a text file This page is used for analyzing communication errors and is intended for use by technical support personnel Figure 4 26 Debug Log Screen ...

Страница 62: ..._______________________________________________________________________ Document Revision 1A Electra Elite IPK II 6 9 Card Reset The Card Reset page allows the installer to reset the ETU from the web interface The card is unavailable for several minutes and you must log back into the CNF 16 U20 ETU Figure 4 27 Card Reset Screen ...

Страница 63: ...s and conference duration The user can dial in and establish a conference without configuring personal settings No of Simple Conferences The Simple Mode Conference supports a maximum of two conferences per CNF board 8 and a maximum of four conferences per CNF 16 board For example a CNF board operating in 8 port mode supports two 4 party conferences A CNF board operating in 16 port mode supports fo...

Страница 64: ...ord All the participants have the same conference password K Conference 1 default password is 111111 K Conference 2 default password is 222222 K Conference 3 default password is 333333 K Conference 4 default password is 444444 Duration Configures the maximum duration of a simple conference K Maximum Duration 1 hour 2 hours 4 hours Max no time limit constraint Default is 2 hours The conference dura...

Страница 65: ... options allows the installer and administrator to change the default password conference duration time and participant announce Participant Announce allows the conference administrator or Installer to disable or enable user entry exit announcements during the conference Once a conference begins the edit option is no longer available Participant Announcement function automatically disables for sch...

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Страница 67: ... Post Office Protocol a protocol used to retrieve e mail from a mail server Real Time Transmission Real Time Transmission is transmission in which there is no perceived delay in the transmission of a voice message or the response to it This is a requirement for voice traffic Simple Mail Transfer Protocol SMTP The TCP IP protocol governing electronic mail transmissions and receptions An application...

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Страница 69: ...Note if this option is set the conference is secured for the duration of the conference Accept Participant Entry Dial 5 Advanced The organizer may use this access code to permit participants access to the a scheduled conference Reject Participant Entry Dial 6 Advanced The organizer may use this access code to reject participants from accessing the scheduled conference Transmit Volume Increase Dial...

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Страница 72: ...Multimedia Conference Bridge Installation Manual NEC Unified Solutions Inc Document Revision 1A Electra Elite IPK II ...

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