Loop Keys
102
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Features
DSX Feature Handbook
Loop Keys
Description
Loop keys are Feature Keys that simplify the way extension users place and answer outside calls. There are
two types of loop keys: Switched Loop keys and Fixed Loop keys.
Switched Loop Keys
For incoming calls, Switched Loop keys provide an appearance for any line
not
assigned to a line key for
which the extension has access and ringing. Switched Loop keys insure that there is a visual appearance for
lines that do not ring an extension’s line keys.
For outgoing calls, Switched Loop keys provide convenient access to Line Groups. For example, instead of
pressing
INTERCOM
and dialing 90 for Line Group 90, the user can just press the Switched Loop key and
dial 0 instead.
Fixed Loop Keys
For outgoing calls, a Fixed Loop key is a loop key assigned to a speci
fi
c Line Group. When the extension
user presses the Fixed Loop key for an outgoing call, they get the
fi
rst line in the group assigned to the key.
For incoming calls, the Fixed Loop key works just like a Switched Loop key. It provides an appearance for
any line not assigned to a line key for which the extension has access and ringing.
Answering Priority
When multiple calls ring an extension simultaneously, the system services the ringing calls in the follow-
ing order:
1.
Ringing Intercom call
2.
Line or loop key (from lowest to highest)
Operation
Loop keys simplify answering and placing calls.
Using Loop Keys
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To answer a call on a loop key:
1.
Listen for ringing and look for the
fl
ashing (red) loop key.
2.
Lift the handset.
3.
Press the loop key.
• The loop key will light green after you answer.
• If you have Ringing Line Preference, lifting the handset answers the call.
• If you have Automatic Handsfree, you can press the loop key without
fi
rst lifting the handset.
To place a call on a loop key:
1.
Lift the handset.
2.
Press the loop key.
• The loop key will light green.
3.
Dial the Line Group code (0-8 for groups 90-98).
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