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Music on Hold

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Features

DSX Feature Handbook

Music on Hold

Description

Music on Hold (MOH) plays music to calls on Hold, parked calls, and transferred calls. The music lets the
caller know that their call is waiting, not forgotten. Without Music on Hold, the system provides silence to
these types of calls. Music on Hold is available from one of four sources: two internal beep tones and two
audio input minijacks (which in turn connect to a customer-provided external music source.

With Music on Hold enabled, transferred callers can optionally listen to ringback or MOH while their call
waits at the transfer destination.

Operation

Music on Hold is automatic once enabled.

Callers can listen to music while waiting for their call to go through.

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Содержание DSX-40 DEMO KIT

Страница 1: ...Features DSX Telephone Feature Handbook 00 01 13 Introduction Telephone Features...

Страница 2: ...Solutions Inc has no obligation to provide any updates or corrections to this manual Further NEC Unified Solutions Inc also reserves the right without prior notice to make changes in equipment design...

Страница 3: ...4 Auto Redial 15 Automatic Handsfree 16 Background Music 17 Barge In Intrusion 18 Call Coverage Keys 19 User Programmable Feature 20 Call Forwarding 21 Call Forwarding Chaining 21 Call Forwarding Canc...

Страница 4: ...e Keys 59 Do Not Disturb Override 61 Door Box Analog 62 Door Box Relays 62 Door Box Chimes 62 Extended Ringing 64 Extension Hunting 65 Circular Hunting 65 Terminal Hunting 65 Uniform Call Distribution...

Страница 5: ...Line Callback 101 Line Queuing Priority 101 Loop Keys 102 Switched Loop Keys 102 Fixed Loop Keys 102 Answering Priority 102 Meet Me Conference 104 Message Waiting 105 Microphone Mute 106 Handsfree Rep...

Страница 6: ...s from Service 130 Reverse Voice Over 131 Ringdown Extension 133 Ringing Line Preference 134 Prime Line vs Ringing Line Preference 135 User Programmable Feature 136 Save Number Dialed 137 Selectable D...

Страница 7: ...ecord 167 Conversation Record Key for a Co worker s Mailbox 167 Personal Answering Machine Emulation 168 Voice Mail Overflow 168 Message Center Mailbox 168 Interactive Soft Key Shows New Messages 168...

Страница 8: ...Table of Contents vi Table of Contents DSX Feature Handbook...

Страница 9: ...r each telephone Features The Features chapter contains the description and operation for each DSX telephone system feature For feature operation use the convenient operation charts at the end of each...

Страница 10: ...g a Callback for a co worker Central Office Calls Placing INTERCOM 9 Line number e g 01 Using Line Dial Up to place an out side call INTERCOM Line extension number e g 101 Using Direct Line Access to...

Страница 11: ...eed Dial INTERCOM System bin 200 299 or Personal bin 701 720 Dialing a System or Personal Speed Dial number Transfer INTERCOM Extension e g 301 Transferring a call to a co worker s extension INTERCOM...

Страница 12: ...22 Button Display Telephone ABC JKL TUV VOLUME GHI PQRS DEF TRANSFER FLASH REDIAL MUTE SPEAKER INTERCOM CLEAR CHECK V MAIL DND CONF HOLD MNO WXYZ In DSX 40 Keys 9 12 undefined For Attendants Key 11 Ni...

Страница 13: ...GHI PQRS DEF TRANSFER FLASH REDIAL MUTE SPEAKER INTERCOM CLEAR CHECK V MAIL DND CONF HOLD MNO WXYZ Keys 13 24 are undefined for non attendants in DSX 80 160 Keys 9 24 are undefined for non attendants...

Страница 14: ...SH REDIAL MUTE SPEAKER INTERCOM CLEAR CHECK V MAIL DND CONF HOLD MNO WXYZ Keys 13 24 are undefined for non attendants in DSX 80 160 Keys 9 24 are undefined for non attendants in DSX 40 For Attendants...

Страница 15: ...NSWER 1093100 3 RELEASE 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343...

Страница 16: ...Telephone Illustrations 8 Features DSX Feature Handbook...

Страница 17: ...ed information on the system s features The features in this chapterare in alpha betical order like a dictionary and are subdivided into headings as follows Description Read Description to get an over...

Страница 18: ...the table the system prevents the call Verified Account Codes if enabled apply only to Forced Account Codes Using Account Codes and Speed Dial To simplify Account Code operation Personal and System Sp...

Страница 19: ...Acct Press Account Code soft key You can optionally press an Account Code Feature Key or dial if enabled 5 For outside calls only a Dial your outside number Toll Restriction may still prevent you from...

Страница 20: ...ne displays the date and time while idle and feature status messages just like the 22 and 34 Button Display Telephones The second line is used extensively by Intramail Lines 4 9 are the comprehensive...

Страница 21: ...an Operator Call key When the operator has Intercom calls waiting to be answered the calls queue under this key The key winks on when calls are queued The Operator Call key is a permanent assignment...

Страница 22: ...Service COS 1 Line Queuing Line Callback page 101 The attendant can Camp On queue for a busy line This option is enabled in the attendant s Class of Service COS 1 Night Service Night Ring page 111 An...

Страница 23: ...Key Keyset Soft Key In these instructions Super Display Soft Key Keyset Soft Key To enable Auto Redial 1 Place an outside call and receive busy tone 2 Auto Redial Alnd Press to enable Auto Redial The...

Страница 24: ...s Central Office Calls line and loop calls Group Call Pickup keys Hotline Keys Intercom INTERCOM key Last Number Redial REDIAL key Paging keys Park keys Personal Speed Dial bin keys Personal and Syste...

Страница 25: ...le Incoming calls and Paging announce ments temporarily override turn off Background Music Background Music requires a customer provided external music Operation Broadcast music through the telephone...

Страница 26: ...Unauthorized intrusion on calls using this feature may be interpreted as an invasion of privacy Barge In Intrusion Super Display Soft Key Keyset Soft Key In these instructions Super Display Soft Key K...

Страница 27: ...s as they have available Feature Keys on their telephone Call Coverage Keys will intercept the following types of calls Key Ring Calls Ringing Intercom calls Calls to a UCD Group master number Calls r...

Страница 28: ...ft Key To Transfer your call using a Call Coverage key 1 Do not hang up 2 Press TRANSFER 3 Press your Call Coverage key 4 Do one of the following a Announce the call to make a Screened Transfer Hang u...

Страница 29: ...to dial a code to simultaneously cancel all Call Forwarding sys tem wide The extension must have access level 4 or 5 Call Forwarding Key A keyset user can have a key on their telephone or DSS Console...

Страница 30: ...nabled and the user presses the bin key and waits for at least 6 seconds Call Forwarding is automatically cancelled If the extension has Call Forwarding disabled and the user presses the bin key and w...

Страница 31: ...n to Call Forwarding Off Premises page 24 for more Ans Machine MORE AME Select Personal Answering Machine Emulation Alternately dial 7 Skip to Personal Answering Machine Emulation page 168 for more Me...

Страница 32: ...l Forwarding does not reroute Key Ring calls Calls to a UCD Group master number Group Ring calls i e calls to a Ring Group master number UCD Group Calls i e calls to a UCD Group master number Ringing...

Страница 33: ...store up to 16 digits long HOLD Press MUTE to store a Pause Press FLASH to store a Flash You cannot enter a name using this option If you see 720 IN USE OVERRIDE YES YES Select to override the existi...

Страница 34: ...user can press their Manual or Automatic Call Timer key to review the duration of that call Timer Reset for Current Call While the display keyset user is timing their call they can press CLEAR at any...

Страница 35: ...mer key To restart the timer press CLEAR Resetting the Call Timer In these instructions Super Display Soft Key Keyset Soft Key To reset the Call Timer to 00 00 00 while it is running i e timing your c...

Страница 36: ...the exclusive recipient of the call such as a DIL Operation Call Waiting helps busy extension users know when they have additional waiting calls It also lets callers wait in line for a busy extension...

Страница 37: ...processes these Callbacks on a first in first out FIFO basis If an extension user leaves a Callback request and then fails to answer within four rings the system cancels the Callback Operation With Ca...

Страница 38: ...the name provided can consist of up to 15 ASCII characters If no DN is received no number or error message displays Operation Caller ID automatically displays the phone number and optional name for in...

Страница 39: ...the Caller ID log Your Ring Message Lamp wink on green when you have Caller ID records that you have not yet reviewed View All All Select to review all your Caller ID records You see the following rev...

Страница 40: ...peration The system allows outside calls to ring and be answered at any combination of system extensions Answering Outside Calls In these instructions Super Display Soft Key Keyset Soft Key To answer...

Страница 41: ...ystem has Line Group Routing enabled user s get the first available line when they press INTER COM and dial 9 See Line Group Routing on page 97 for more Store and Forward Store and Forward is an alter...

Страница 42: ...ecific line using a Line Dial up or Direct Line Access 1 Lift handset 2 Press INTERCOM 3 Do one of the following a For Line Dial up Dial 9 followed by the line number e g 01 for line 1 If you hear bus...

Страница 43: ...Account Codes In these instructions Super Display Soft Key Keyset Soft Key To place an outside call when both Store and Forward and Account Codes are enabled With Forced Account Codes for Toll Calls...

Страница 44: ...t Soft Key To check a Personal Speed Dial name and number 1 Press CHECK 2 Do one of the following a Press the Personal Speed Dial bin key once to display the name for the lower numbered bin For exampl...

Страница 45: ...e Conference lines and or extensions 8 Setting up a Conference In these instructions Super Display Soft Key Keyset Soft Key To set up a Conference 1 Establish an Intercom or outside call 2 Press CONF...

Страница 46: ...efer to Tandem Calls Unsupervised Conference page 157 for more Using Conference at a Single Line Telephone In these instructions Super Display Soft Key Keyset Soft Key To use Conference at a single li...

Страница 47: ...from their desk Spread spectrum technology provides enhanced coverage improved security and increased immu nity to on site interference Fully integrated with the DSX system the Cordless II Telephone...

Страница 48: ...or Volume Down until the cursor replaces the digit you want to change Volume Up moves the cursor left Volume Down moves the cursor right 2 Dial the digit that you want to replace the cursor 3 Do one...

Страница 49: ...master number Night Mode Control The extension to which the line is terminated controls the night mode of the line For example if extension 301 has line 1 assigned as a DIL the user can press DND to...

Страница 50: ...attendants priority users and mainte nance personnel Operation Priority users can access lines directly Direct Line Access also lets maintenance personnel access and test individual lines Using Direct...

Страница 51: ...rkers without having to look up or dial your co worker s extension numbers Important If you enable an extension s DSS Keys and leave the extension s default Prime Line programming intact the line keys...

Страница 52: ...w the status of the assigned extension Off Idle On Busy or ringing Fast flash in Do Not Disturb 3 Press DSS key for the co worker you want to call 4 Do one of the following a Press TRANSFER to have th...

Страница 53: ...se their own digital sta tion port and do not require a separate power supply In programming you assign each installed console to an owner keyset Each console can only have one owner You can assign th...

Страница 54: ...fault DSS Console key assignments TRANSFER ANSWER 1093100 3 RELEASE 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332...

Страница 55: ...gn a Feature Key as a Park Orbit key 4 nn Park Orbit 60 69 Press key to Park or retrieve parked call Busy Lamp Field BLF Off Orbit is idle On Orbit is holding a parked call Wink On green Orbit is hold...

Страница 56: ...on to assign a Feature Key as an immediately ringing Group Call Pickup key 9 nn Pickup Group 1 16 Press key to answer call ringing Pickup Group Busy Lamp Field BLF Off No call is ringing the pickup gr...

Страница 57: ...ey The System Night key puts all Key Ring lines and lines terminated to Ring Group master numbers into the night mode The UCD Night key puts all lines terminated to the UCD Group master number into th...

Страница 58: ...Account Codes Fast Flash green In the Account Code entry mode On green On a call for which the user has entered an Account Code Call Forwarding page 21 Use this option to assign a Feature Key as a Ca...

Страница 59: ...use the ANSWER key 1 Press ANSWER to answer any call ringing your extension To use the RELEASE key 1 Press RELEASE to hang up disconnect your active call To use the TRANSFER key 1 Press TRANSFER on y...

Страница 60: ...ing either the ringing extension s number or the Ring Group master number Ringing Call Coverage key calls Ringing Group Call Pickup calls Calls ringing the operator s Operator Call key Operation Direc...

Страница 61: ...while on hook DIRECTORY COMPANY DIR CMPY Select System Speed Dial Directory Dialing You can optionally dial 32 while on hook 2 Do one of the following a To place the call by scrolling i Press Volume U...

Страница 62: ...h the extension s own unique settings Extension Ring Override helps identify ringing phones in large open work areas Key Ring Override A keyset extension can set up unique ringing for each of its Call...

Страница 63: ...l ring only for the highest priority call 1 INTERCOM Key 2 Line Key from lowest to highest 3 Loop Key from lowest to highest The Ring Types Ring Type Call Type Intercom Intercom ringing This includes...

Страница 64: ...to change Type A Ring Type Ring B MORE B Select to change Type B Ring Type Ring C MORE C Select to change Type C Ring Type Select a new ring tone Dial a new ring tone 0 9 You hear the selection you e...

Страница 65: ...erride 3 Select the ringing mode you want to change Day Ring Day Select day ring Night Ring Nght Select night ring Delay Ring Dely Select delay ring EXIT EXIT Select to back up to the previous step wi...

Страница 66: ...t your line keys Your line keys light EXIT EXIT Press repeatedly to back up step by step b Press the key for which you want to set the Ring Type c Do one of the following i For the key selected choose...

Страница 67: ...is DND option Blocks these calls 1 Incoming Outside Calls Blocked Ringing for outside calls including Key Ring calls Off Hook Ringing Call Coverage Keys Group Call Pickup keys Transferred outside call...

Страница 68: ...thin 10 seconds If DND is enabled the system automatically disables DND for your extension or If DND is disabled the system automatically enables DND type 3 for your extension Off Off Select to turn o...

Страница 69: ...also available to any extension that has a Hotline key for a co worker even without the Class of Service option enabled Operation Easily override a co worker s Do Not Disturb Do Not Disturb Override...

Страница 70: ...e door next to a Door Box Door Box Chimes The system uses Ring Groups to control Door Box chimes When a visitor at the door presses the Door Box call button the Door Box will alert chime all the exten...

Страница 71: ...on is available to any member of the Door Box Ring Group as well as any extension with a Call Coverage key for the Door Box Ring Group 1 Place or answer a Door Box call 2 Do one of the following a OPE...

Страница 72: ...ir phone quickly to pick up calls such as a warehouse worker Extended Ringing is available with the following features Direct Inward Line DILs ring for an extended period before routing to the overflo...

Страница 73: ...list A call unanswered at a member extension rings the next extension in the programmed list The call will cycle through the group once until it reaches the last extension in the list Unlike Circular...

Страница 74: ...instructions Super Display Soft Key Keyset Soft Key To send a call to a UCD Group 1 Do one of the following a Transfer a call to the UCD Group master number b Set up a DIL to the UCD Group master num...

Страница 75: ...vailable at extension 306 The extension 301 user goes to extension 306 and implements Walking Class of Service The extension 301 user can then use 306 to make long distance calls and Page even though...

Страница 76: ...Select to exit PIN number programming Unlocking an Extension from the Attendant s Phone In these instructions Super Display Soft Key Keyset Soft Key To unlock an extension and clear the extension s PI...

Страница 77: ...feature 12 Feature Keys The 34 Button Display Telephone features 24 Feature Keys The 34 Button Super DisplayTelephone also features 24 Feature Keys You can assign the following types of Feature Keys...

Страница 78: ...BLF Off Loop key idle On green You are busy on a loop key call Slow Flash Line is ringing Line page 99 Use this option to assign a Feature Key as a line key 03 nn line number 1 64 Press the key to pla...

Страница 79: ...ature Key as a lamp only no ring Call Coverage Key 07 nnn extension number Press key to call cov ered extension or pick up ringing call Busy Lamp Field BLF Off Covered extension is idle On Covered ext...

Страница 80: ...Feature Key as a System Speed Dial key You assign the key to specific System Speed Dial bin There is no BLF for this key type 14 nnn System Speed Dial bin nor mally 200 299 Press key to dial stored nu...

Страница 81: ...p Field BLF On Intercom Directory Dialing is active being used Off Intercom Directory Dialing is inactive off Reverse Voice Over Key page 131 Use this option to assign a Feature Key as a Reverse Voice...

Страница 82: ...ing 3 Busy Lamp Field BLF Off Extension not call forwarded or in the Call Forwarding setup mode Fast Flash In the Call Forwarding setup mode Wink Off Extension has Call Forwarding enabled Headset page...

Страница 83: ...s the connected telco or PBX offers You must set the Flash parameters for compatibility with the connected telco Operation Extension users can access certain CO and PBX features by interrupting line l...

Страница 84: ...ration None Change the digits users dial for co workers and other features For this feature You can change the digits a user dials to These digits are normally Attendant Position page 14 Reach the sys...

Страница 85: ...ly disconnect when the outside party hangs up Operation Disconnect a co worker s outside call in an emergency CAUTION Forced Line Disconnect abruptly terminates the active call on the line Only use th...

Страница 86: ...the Pickup Group To simplify picking up calls an extension can have Feature Keys assigned as Group Call Pickup keys There are three types of Group Call Pickup keys immediate ring no ring lamp only or...

Страница 87: ...and have your co workers listen in on the meeting Using Group Listen In these instructions Super Display Soft Key Keyset Soft Key To set up Group Listen 1 Place or answer a call using the handset 2 Pr...

Страница 88: ...Calls Use Group Ring to call a group of co worker s simultaneously Placing an Intercom Call to a Ring Group In these instructions Super Display Soft Key Keyset Soft Key To make an Intercom call to a R...

Страница 89: ...Do one of the following a If the call doesn t appear on a line or loop key Lift handset b If the call appears on a line or loop key Press the flashing line or loop key Answer a Call to Another Ring Gr...

Страница 90: ...ed Intercom Ringing causes an Intercom call to ring the destination extension You can enable Forced Intercom Ringing system wide for all extensions or a user can dial a code to have their Intercom cal...

Страница 91: ...ouncements on On EXIT On EXIT b To turn incoming voice announcements off Off EXIT Off EXIT Setting Up Incoming Voice Announcements Feature Mnemonic Operation Access Level Handsfree Answerback VA 82 VA...

Страница 92: ...sing Handsfree Answerback pressing MUTE mutes the Handsfree microphone Off Hook Signaling Outside Calls Depending on system programming an extension in the headset mode can receive either Camp On beep...

Страница 93: ...headset mode An extension in the headset mode will not hear Off Hook Ringing Intercom Calls If the extension is set up to receive Camp On tones for waiting Intercom calls the user will hear tones in...

Страница 94: ...l on Hold without first pressing the HOLD key The system places a call on Hold automatically when the user presses CONF INTERCOM or a Hotline key Automatic Hold optionally allows a user busy on an out...

Страница 95: ...Hold Recall STA 301 b If the extension that placed the call on Hold has a programmed name Hold Recall 300 Attendant To pick up an outside call on System Hold 1 Press the flashing line key The line ke...

Страница 96: ...y Soft Key Keyset Soft Key To place an outside or Intercom call on Exclusive Hold Single line telephones cannot place calls on System Hold 1 Hookflash 2 Dial 7 and hang up If you leave the call on Hol...

Страница 97: ...Transfer disabling Hotline Automatic Transfer would be helpful Operation Hotline provides partner extensions with one button calling and Transfer Hotline Busy Lamp Indications When the key is The par...

Страница 98: ...otline partner 1 When you hear two beeps speak towards the phone Reassigning Hotline Keys Feature Mnemonic Operation Access Level Hotline HL 45 HL Press flashing Hotline key Enter extension for new Ho...

Страница 99: ...er necessary to remember feature codes to access the telephone s advanced features because the function of the soft keys change as the user process calls For example while on an outside call a display...

Страница 100: ...on setting up Handsfree Answerback and Forced Intercom Ringing see Handsfree and Handsfree Answerback page 82 for more Operation User Programmable Feature Use Intercom to call any co worker Placing an...

Страница 101: ...to Key Ring if unanswered at the extension to which it is terminated See Direct Inward Line page 41 for more Hold Calls left on Hold too long recall the extensions that initially placed them on Hold...

Страница 102: ...panish The telephone user can have their telephone display the language with which they are most comfortable Operation Set up a telephone to show displays and soft keys in English or Spanish Selecting...

Страница 103: ...d in the buffer the system inserts the number at the top of the buffer and deletes the duplicate entry The numbers stored in the Enhanced Last Number Redial buffer are retained if the system resets or...

Страница 104: ...11 913 555 8764 555 4113 To return to idle press REDIAL again 2 Press the soft key for the number you want to recall The store number dials out 3 The system tries to use the same line as that used for...

Страница 105: ...ls Rather than press one of many line keys the user just dials 9 instead Operation Dial a single code to place a call over the first available line in a Line Group Using Line Group Routing In these in...

Страница 106: ...system selects the lowest number in the group that is available If that line is busy it automatically selects the next highest line If all lines in the group are busy the user can optionally queue fo...

Страница 107: ...utside line Line Key BLF Indications When the key is The line is Off Idle or not installed On red In use or on Exclusive Hold at a co worker s extension On green In use at your extension Wink On red O...

Страница 108: ...e on a call you can press another line key to put your first call on Hold Setting Line Key Ringing Feature Mnemonic Operation Access Level Line Keys RA 72 RAL Line key repeatedly to select ringing mod...

Страница 109: ...an cels the Callback Line Queuing Priority Selected extensions can have Line Queuing Priority enabled in their Class of Service If more than one extension queues for a busy line the system services th...

Страница 110: ...n outgoing call they get the first line in the group assigned to the key For incoming calls the Fixed Loop key works just like a Switched Loop key It provides an appearance for any line not assigned t...

Страница 111: ...res 103 Features a For a Switched Loop key Dial the Line Group code 0 8 for groups 90 98 Dial the outside number b For a Fixed Loop key Dial the outside number Using Loop Keys In these instructions Su...

Страница 112: ...tiple party telephone conversation with your co workers Description Capacity Conference circuits 32 Maximum simultaneous users in Conference total of all Conferences system wide 32 Maximum simultaneou...

Страница 113: ...ge Waiting In these instructions Super Display Soft Key Keyset Soft Key To leave a Message Waiting 1 Place Intercom call to a co worker The extension you call can be unanswered busy or in Do Not Distu...

Страница 114: ...ation Talk to a co worker in your office without your caller hearing the conversation Using Microphone Mute In these instructions Super Display Soft Key Keyset Soft Key To activate or deactivate Micro...

Страница 115: ...ing For example Monitor could help the supervisor of a service department The department super visor could listen to the questions that callers ask without disturbing the service call Operation Monito...

Страница 116: ...es silence to these types of calls Music on Hold is available from one of four sources two internal beep tones and two audio input minijacks which in turn connect to a customer provided external music...

Страница 117: ...ge 95 Line Keys page 99 Loop Keys page 102 Night Service Night Ring page 111 Park page 118 Speed Dial page 149 Transfer page 161 Operation Names help identify lines and extensions Programming Names In...

Страница 118: ...l 5 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 space 0 Not used Not used After selecting a letter press a key for another letter or wait 2 seconds for the cursor to auto...

Страница 119: ...a UCD Night Key This type of key controls the night mode status of all lines terminated to UCD Group master numbers It has no affect on Key Ring lines or lines terminated to Ring Group master numbers...

Страница 120: ...eference lifting the handset answers the call If you have Automatic Handsfree you can press the line or loop key without first lifting the handset To answer a call that is ringing over the Paging spea...

Страница 121: ...owing chart shows when the two types of Off Hook Signaling occur Note that Camp On tones occur for an extension when they are the exclusive recipient of the call such as a DIL Off Hook Signaling for I...

Страница 122: ...ess Level Off Hook Signaling OHR 647 OHR Select mode see below Select option see below SPEAKER to exit Off Hook Signaling Modes C Outside line D Hotline I Intercom Off Hook Signaling Options For outsi...

Страница 123: ...Relay Control allows an announcement broadcast into a Paging zone to activate a system relay This relay is typically used to activate a customer provided Paging amplifier You can assign these relays...

Страница 124: ...ing the relay will activate when the extension rings Door Chime Over External Page Door Box chimes can optionally broadcast over External Paging While Door Box chimes broadcast over External Paging an...

Страница 125: ...mber 1 7 or 0 for All Call b Press your Paging key If you are on an Intercom call when you press a Paging key the system disconnects the internal call and activates the page 3 Make announcement and ha...

Страница 126: ...red there it recalls to the extension that parked the call If still unanswered it diverts to Key Ring When an extension has System Park keys the keys provide a Busy Lamp Field BLF for the orbit assign...

Страница 127: ...the extension that initially parked it and after the call diverts to Key Ring Operation Park In these instructions Super Display Soft Key Keyset Soft Key To Park or retrieve a call in System Park Orb...

Страница 128: ...he extension that parked the call doesn t have a name Personal Park Recall STA 301 b If the extension that parked the call has a programmed name Personal Park Recall 300 Attendant Park In these instru...

Страница 129: ...the PBX access code is 98 and the DSX user wants to reach 203 926 5400 they must dial 98 1 203 926 5400 Normally DSX Toll Restriction and Forced Account Codes are applied to the digits dialed after th...

Страница 130: ...her the extension has a line or loop key for the line or group If the Prime Line is for a line or group the extension user cannot use the PLA User Pro grammable Feature to customize the setting Idle P...

Страница 131: ...oft Key To place a call on your Prime Line 1 Lift the handset To bypass your prime line press another key such as a line or loop key before lifting the handset 2 Dial call normally Changing your Prime...

Страница 132: ...Privacy helps extension users that don t want their conversations interrupted Note that if an extension with Privacy enabled is on a call with an extension with Privacy disabled they are still subject...

Страница 133: ...nes they want to share Privacy Release Groups utilizes a Conference circuit The following table shows the Conference capacities The system s 32 Conference circuits are dynamically allocated as users r...

Страница 134: ...calls The Private Line does not ring for incoming calls A service dispatcher may want an outgoing only Private Line so they can always get in touch with field technicians Both Ways The keyset has a Pr...

Страница 135: ...of 2 Entry Display Description 00 UNDEFINED The key has no function and the idle menu display is blank 01 Directory Press to access additional soft keys for Intercom System Speed Dial and Personal Spe...

Страница 136: ...Do one of the following a Press the soft key you want to program b Press Volume Up or Volume Down to scroll through the keys 4 Press HOLD 5 Do one of the following a Enter the key option code from the...

Страница 137: ...company s automated attendant dialing options The user can for example Place a call to their bank over a DP line After the banking service answers wait 6 seconds The system automatically converts dial...

Страница 138: ...ve problem extensions and lines from service until they can be repaired Removing Lines and Extensions from Service In these instructions Super Display Soft Key Keyset Soft Key To remove or return an e...

Страница 139: ...ctions to an assistant without interrupting the initial call When the keyset is idle the Reverse Voice Over key functions the same as a Hotline key The key also shows at a glance the status of the ass...

Страница 140: ...ur Reverse Voice Over partner 1 While your telephone is idle press your Reverse Voice Over key You hear two beeps then you can talk to your co worker Optionally lift handset for privacy The key lights...

Страница 141: ...to dial digits or press additional keys Ringdown extensions are frequently used for lobby phones where the caller just lifts the handset to get the information desk Operation Call another extension gr...

Страница 142: ...set and headset calls Simply lift the handset to answer a ringing call Feature Keyset Attendant RLP Y RLP N RLP Y RLP N Does lifting the handset answer the ringing call Intercom page 92 Ringing Interc...

Страница 143: ...ill answer a ringing line not get dial tone on their Prime Line In addition a ringing Prime Line will have priority over any other ringing line The seize priority is as follows Ringing Prime Line Ring...

Страница 144: ...g Line Preference 1 Lift the handset or press SPEAKER You automatically answer the call To bypass Ringing Line Preference 1 Before lifting the handset or pressing SPEAKER press one of the following in...

Страница 145: ...the same line as for the initial call However if that line is busy and is part of a Line Group Save Number Dialed will automatically select the next line in the group Save Number Dialed requires a uni...

Страница 146: ...OUT UNTIL and append the time they are expected back e g 5 00 The total length of the message plus any user appended entries cannot exceed 18 Selectable Display Messages cannot begin with numbers Fol...

Страница 147: ...Selectable Display Messaging Alternately dial 0 Message MORE Msg Select to set up Selectable Display Messaging Alternately dial 8 Skip to Selectable Display Messaging page 138 for more 3 Do one of th...

Страница 148: ...7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 space 0 Not used Not used After selecting a letter press a key for another letter or wait 2 seconds for the cursor to automatically advance A...

Страница 149: ...the main equipment cabinet In DSX 80 160 SLTs connect to ASTU PCBs Each analog port provides power and ring voltage for the connected SLT The analog ports use DTMF receivers Each system provides 10 DT...

Страница 150: ...3 Join the conversation in progress Call Forwarding 1 Lift the handset and dial 3 2 Do one of the following a Dial 0 for Cancel your extension s Call Forwarding b Dial 2 for Call Forwarding Busy No A...

Страница 151: ...rings lift the handset Central Office Calls Placing 1 Lift the handset 2 Do one of the following a For Line Dial Up i Dial 9 followed by the line number e g 901 for line 1 b For Direct Line Access i...

Страница 152: ...es are not available at single line telephones To control the relay which in turn controls the Door Box strike 1 Place or answer the Door Box call 2 To open the relay hookflash 3 To close the relay ho...

Страница 153: ...ing dialing 7 will answer the waiting call See Split for more To retrieve a call from Exclusive Hold 1 Hookflash and dial 7 Intercom To place an Intercom call 1 Lift the handset 2 Dial the extension n...

Страница 154: ...invitation to join the Conference 2 Dial announced Meet Me Conference code 11 or 12 You can join the telephone meeting within the Meet Me Conference time Message Waiting To leave a message for a co wo...

Страница 155: ...be switched manually from the telephone The system does not provide Pulse to Tone Conversion for SLTs Removing Lines and Extensions from Service 1 Lift the handset 2 Dial 40 3 Dial the line 101 164 o...

Страница 156: ...t up the Conference 4 Hang up If the outside parties disconnect the lines you selected do not have Tandem Calling capability Transfer To transfer your call 1 Place or answer call 2 Hookflash and dial...

Страница 157: ...r which the call should route For example you can enter 1 for line 1 or 90 for Line Group 90 If you enter a Line Group number the system will follow the Line Group programming and select an available...

Страница 158: ...an contain only 16 digits Operation Programming and Dialing Personal Speed Dial In these instructions Super Display Soft Key Keyset Soft Key To program a Personal Speed Dial number 1 Do not lift the h...

Страница 159: ...ally 200 299 4 Press HOLD 5 Do one of the following a Enter the line number you want the system to use when dialing your stored number 1 64 b Enter the Line Group number you want the system to use whe...

Страница 160: ...c Operation Access Level Speed Dial SP 77 SP Press bin key for bins 701 710 HOLD Enter outside line e g 1 Line Group 90 98 or INTERCOM for Intercom feature HOLD Number to store HOLD Name HOLD Press an...

Страница 161: ...Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 space 0 Not used Not used After selecting a letter press a key for another letter or wait 2 seconds for the cursor to automatically advance Addit...

Страница 162: ...icate that you have an Intercom call on Hold 3 Press your Split Feature Key to switch between your two Intercom calls To Split between your current outside call and an Intercom call 1 Press TRANSFER t...

Страница 163: ...rge 3 line by 24 character backlit alphanumeric display with 4 Inter active Soft Keys for intuitive feature access It also pro vides 10 Personal Speed Dial bin keys 24 programmable Feature Keys and 12...

Страница 164: ...onally this telephone offers a built in full duplex speakerphone with no external speaker or micro phone required a backlit keypad and a headset jack Unique features include dual LEDs built in wall mo...

Страница 165: ...rs in Conference total of all Conferences system wide 32 Maximum simultaneous conferences 8 Maximum parties in any one Conference lines and or extensions 8 Setting up a Tandem Call In these instructio...

Страница 166: ...Hold While on Hold the tandem callers cannot talk to each other To rejoin a Tandem Call you have Placed on Hold 1 Press CONF Setting up a Tandem Call at a Single Line Telephone In these instructions S...

Страница 167: ...ce DSX Feature Handbook Features 159 Features Hold To retrieve a line on System Hold at a remote co worker s extension 1 Access the tie line 2 Dial 4 3 Dial the number of the line that is on Hold in t...

Страница 168: ...ugh the data is entered in 24 hour format it always displays in 12 hour format e g 1300 1 00PM The system can auto matically adjust the time for Daylight Savings Time Operation User Programmable Featu...

Страница 169: ...are ringing from transferred calls that are recalling Transfer Recall Display The Transfer recall display occurs as the call is ringing the extension that initially transferred it as well as after th...

Страница 170: ...t have to press TRANSFER before your Hot line key 4 Do one of the following a Announce call to make a Screened Transfer then hang up b Press the flashing line key to return to the call if your co wor...

Страница 171: ...extension number b Press Hotline key for your co worker 2 Listen for two beeps If you hear ringing instead of two beeps you cannot use Handsfree Transfer 3 Do one of the following a Press FLASH to se...

Страница 172: ...nsole Off Hook Signaling Setup including Camp On Off Hook Ringing for outside calls and Voice Over for Intercom calls See Off Hook Signaling page 113 for more Paging Incoming See Paging page 115 for m...

Страница 173: ...dditional data Feature Key Ringing RAC 722 Call Coverage Keys RAC Call Coverage Key repeatedly to select ringing mode SPEAKER to exit Call Coverage Keys flash as follows Lamp only On red Immediate rin...

Страница 174: ...ure HOLD Number to store HOLD twice Name HOLD Dial another System Speed Dial bin or SPEAKER to exit 4 and 5 System Program Access Enter programming password 3 5 Time and Date TD 83 TD Enter time in 24...

Страница 175: ...heir Record key Once recorded the voice mail stores the conversation as a new message in the user s mail box After calling their mailbox a user can save edit or delete the recorded conversation The ab...

Страница 176: ...p of extensions can overflow to voice mail Key Ring page 93 A line ringing an extension s line keys can overflow to voice mail Message Center Mailbox A Message Center Mailbox is a mailbox shared by mo...

Страница 177: ...prompt you to leave a message Activating or Canceling Call Forwarding to your Mailbox In these instructions Super Display Soft Key Keyset Soft Key To activate or cancel Call Forwarding to your mailbo...

Страница 178: ...s SPEAKER to hang up Method B Transfer without first ringing 1 Press TRANSFER 2 Press V MAIL 3 Dial the number of the mailbox to receive the Transfer You can optionally press the DSS key for your co w...

Страница 179: ...Do one of the following The portion of the call already recorded is sent to your mailbox as a new message a Press V MAIL b Press a Record Feature Key on your extension or DSS Console Using the Messag...

Страница 180: ...nk Only Trnk Select forwarding outside calls only Alternately dial 8 When Personal Answering Machine Emulation broadcasts your caller s voice 1 Do one of the following a Do nothing to have the caller...

Страница 181: ...te a Voice Over but only a keyset can receive a Voice Over Voice Over uses a system Conference circuit The following table shows the system s Conference capacities The system s 32 Conference circuits...

Страница 182: ...the volume of Background Music just press HOLD to active BGM and then adjust the volume Contrast Control While a keyset is idle pressing Volume Up or Volume Down adjusts the contrast of the display T...

Страница 183: ...ct to preset the off hook ringing volume When you see OffHk Ring press Volume Up and Volume Down to adjust the Off Hook Ringing volume 1 9 c Page Page Select to preset the Page receive volume 1 9 When...

Страница 184: ...ension 301 user goes to extension 306 and implements Walking Class of Service The extension 301 user can then use 306 to make long distance calls and Page even though 306 was locked to prevent those f...

Страница 185: ...your PIN number if you already have one assigned 1 Press INTERCOM and dial 6 2 When you see ENTER PIN CODE Enter your current PIN number HOLD 3 When you see ENTER NEW PIN Enter your new PIN number HO...

Страница 186: ...Walking Class of Service 178 Features DSX Feature Handbook...

Страница 187: ......

Страница 188: ...1093099 December 9 2005 Rev 1 Printed in U S A NEC Unified Solutions Inc 4 Forest Parkway Shelton CT 06484 TEL 203 926 5400 FAX 203 929 0535 www necunifiedsolutions com...

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