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Accident, misuse, abuse, neglect, fire, water, 
lightning or other acts of nature, improper storage, 
unauthorized Product modification, or failure to 
follow instructions supplied with the Product. 

 

Alteration, repair or attempted repair by anyone not 
authorized by NEC Corporation of America. 

 

Any shipment, reshipment or physical movement of 
the Product (claims must be presented to the 
carrier). 

 

Relocation, removal, installation or re-installation of 
the Product not managed by NECAM. 

 

Any other cause that does not relate to a Product 
defect. 

5.

 

Cartons, carrying cases, external cabinets, magnetic or 
digital tapes, or any accessories used in connection with 
the Product. 

6.

 

This warranty covers only NEC Corporation of America -
supplied components. Service required as a result of third 
party components is not covered under this warranty, 
including third-party software even if it is distributed by 
NECAM. 

What NEC Corporation of America Will Pay for and what NEC Corporation of 
America Will Not Pay for 

 

NEC Corporation of America will pay labor and material 
expenses for covered items, but NEC Corporation of America 
will not pay for the following: 

1.

 

Removal or installation charges. 

2.

 

Payment of shipping and related charges incurred in 
returning the Product for warranty repair. 

3.

 

Costs of initial technical adjustments (set-up), including 
adjustment of user controls. 

How You Can Get Warranty Service 

 

Express5800/300 Series NECCare customers in the continental 
U.S. and Canada have one phone number to use when calling 
for technical support or hardware repair on their 
Express5800/FT server.  Calls for initiating a repair request 
should be made by calling 

1-866-269-1239

. Be prepared to 

provide the Serial Number to your server to NEC for quick 
response. 

NECCare Service 

Содержание Care Standard/300

Страница 1: ...NECCare TM NECCare Standard 300 Maintenance and Service Warranty Program Express5800 320Fd FT Server NECCare Service ...

Страница 2: ...wever actual performance of each product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Corporation of America To allow for design and specification improvements the i...

Страница 3: ...e Installation Services Relocation Services Registered Limited Warranty Who is Protected What is Covered and What is Not Covered What NEC Corporation of America Will Pay for and what NEC Corporation of America Will Not Pay for How You Can Get Warranty Service Limitation of Damages and Implied Warranties NECCare Service ...

Страница 4: ...coverage for your product or you can initiate technical support for your questions all from one location Program Highlights NEC Corporation of America s NECCare Standard 300 Maintenance and Service Warranty Program offers you the following benefits 3 years Standard Limited Warranty coverage 3 years of Customer Replacement Units CRU parts replacement For those parts designated as CRU NECAM will pro...

Страница 5: ...E scripts for up to 2 applications or for Active Upgrade Standard implementation Hardware installation includes hardware operating system network connection configuration and administrator training Anything beyond one 1 day will require additional fees Relocation Services NEC Relocation services are available as a fee based service delivered by an NEC Engineer and or a Certified NEC Service Provid...

Страница 6: ...s Replacement items shall be of like kind and quality of those replaced Spare parts are warranted for ninety 90 days If you do not register your Server with NECAM you will be required to present proof of purchase as evidence of your entitlement for warranty service Please retain your proof of purchase with your records Who is Protected This warranty may be enforced only by the original purchaser o...

Страница 7: ...components is not covered under this warranty including third party software even if it is distributed by NECAM What NEC Corporation of America Will Pay for and what NEC Corporation of America Will Not Pay for NEC Corporation of America will pay labor and material expenses for covered items but NEC Corporation of America will not pay for the following 1 Removal or installation charges 2 Payment of...

Страница 8: ...e located outside of a service coverage area travel charges will be applied All parts or systems returned to NECAM must be accompanied with an RMA Return Material Authorization number To obtain an RMA number for product return please contact the FT Customer Support line at 1 866 269 1239 Limitation of Damages and Implied Warranties NEC Corporation of America s sole liability for any defective prod...

Страница 9: ...n accordance with the terms of this limited warranty Consumers are cautioned that Product performance is affected by system configuration software the application customer data and operator control of the system among other factors While NEC Corporation of America products are considered to be compatible with many systems the specific functional implementation by the customers of the product may v...

Страница 10: ...NECCare Service ...

Страница 11: ... 461 00012 000 461 00012 000 ...

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