12
TROUBLE SHOOTING
Problems
Resolutions
The appliance does not operate
Check if the device has been plugged in.
Start up the device.
Appliance is “beeping” in sound
and does not operate.
Check if the Filters are installed correctly.
Reinstall all Filters
No air is blowing through air outlet.
Check if the Filters are installed correctly.
Check if there is power source to the appliance.
The air quality is not yet improved
after a longtime operation.
When the appliance is used in a more polluted area, the
treatment will take a longer time. Use more units or use the
appliance for longer period if necessary.
The Filter may require cleaning and replacement.
Clean and replace the Filters.
The airflow from air outlet
becomes slow.
The dust-removing filter may be blocked.
Replace the filter (see section "maintenance and
replacement" of this manual).
Make sure all packaging materials are removed.
The appliance makes an
abnormal noise.
Make sure all packaging materials are removed.
Make sure the air inlet and outlet are not blocked by external
objects.
Remove all adjacent objects that block the air inlet and
outlet.
The device may fail.
Call the customer service center for advice or consult with a
qualified agent.
The device emits an unusual
smell or smog. (e.g. smoke,
flame, or burning)
Turn off the appliance and disconnect it from power source.
Call the customer service center immediately or contact with
a qualified agent.
