NBE RTB PHOENIX v16.0, Руководство пользователя

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All products purchased from NBE is covered by the current Danish Purchasing Law.
This includes 6 months warranty on the products valid from the date of receipt.
A 2 year warranty is granted with the completion of the Warranty Registration.
If you purchase your RTB from an authorized dealer, and have your boiler online as well as have annual service visits, the
guarantee can be increased to 36 months on the technique and up till 10 years on the boiler vessel.
T
he customers installs it himself 6 months
A plumber installs the boiler (not authorized dealer). 6 months
An authorized dealer installs the Online on StokerCloud. 12 months
An authorized dealer installs the Online on Stoke annual service visits 36 months
An authorized dealer installs the online on Stoke annual service visits. 10 years*
* Boiler vessel warranty against manufacturing defects.
The warranty covers only manufacturing and material defects.
The warranty of product failure of the system when under warranty, NBE will repair the spare pare at no charge to the buyer.
Buyer will be responsible for the installation or replacement of the part. If NBE offers repair of the defective part, the purchaser
shall send the part to NBE for repair. NBE will return the part once repaired.
Guarantee shall be invalid if product failure is due to circumstances caused by the buyer; either by accident and/or abuse of the
product, inadequate cleaning, chimney conditions, as well as circumstances where NBE has no influence. In addition, the
warranty is invalid due to misuse of the burner – e.g. using fuel that is not approved by NBE.
The warranty does not cover parts such as the electrical igniter.
The buyer is obligated to check the goods immediately upon receipt.
If the buyer declares that the delivery was inadequate or defective, the customer must immediately and without delay make a
written claim with NBE.
Returns are only made by agreement with NBE.
To the extent that NBE is liable to the purchaser, NBE’s liability is limited only to direct loss and not to damages incurred by
connected equipment and / or indirect damage, loss of earnings, operating losses, connection costs, etc.
Responsibilities:
NBE assumes no responsibility as a result of the purchaser’s legal relations with third parties. All orders are accepted subject to
force majeure, including war, civil unrest, natural disasters, strikes and lockouts, failing supplies of raw materials, fire, damage of
NBE or its supplier network, lack of transport opportunities, import/export prohibitions or any other event which prevents or
restricts NBE’s ability to deliver.
NBE has in cases of force majeure, the right to cancel the transaction or any part thereof, or to deliver the agreed product as
soon as the obstacle to normal delivery has lapsed. In cases of force majeure, NBE will not be held responsible for any losses
incurred by the purchaser due to changes, sold out items or changes to specifications in the product manual.
It is the buyer’s responsibility to register the equipment to the appropriate authorities. If any disputes arise between the
authorities and the purchaser, NBE will be held harmless from any claims or disputes.
The following can be delivered upon request:
•
Exception of the expansion by Labor Inspectorate.
•
Chimneys endorsements.
•
Approval of Technology Institute (DTI).
•
Print charts.
The material is also available on www.nbe-global.com.
WARRANTY
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