Checklist Before Reporting Failure
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If there is a problem with the product, Please read the below checklist before you contact our customer service
center or agency for service.
Symptom
Checklist
Solution
1
Can’t connect to Smart TOK App
Is your cell phone network connection
(3G, 4G, Wi-Fi) working correctly?
Please reconnect after checking the internet
connection settings on your cell phone.
2
Is sign switched off on the Room
controller?
Please check if router is correctly connected to
Room controller.
3
Can’t connect to Smart TOK App after
changing the router.
Please reconnect new router to the Room
controller.
4
Smart phone and Room controller is
connected correctly but it is not working.
Please restart Smart TOK App, or reconnect
Room controller to the router again.
5
I forgot router password.
Please reset the password by referring to the
router manual.
6
I forgot Smart TOK APP ID and password.
Please click ‘Find ID’ or ‘Change Password’ button
on the Smart TOK App login screen to reset.
Содержание NR-35D
Страница 39: ...9 Press the Confirm button after Entering all of the User s Information 39...
Страница 45: ...45 9 Press the Confirm button after Entering all of the User s Information...
Страница 47: ...47 Power ON Power OFF Tap power icon to switch on off Switching On Off Room controller...
Страница 48: ...48 1 Select heating mode you want 2 Adjust the temperature Heating...
Страница 53: ...53 53 1 Control hot water temperature 2 Complete settings by tapThe save icon Controlling HotWaterTemperature...
Страница 56: ...56 3 Complete settings by tapping the save icon...
Страница 74: ...MEMO 74...
Страница 75: ...MEMO 75...
Страница 76: ...UserManualRoomcontroller 20037572A...