SYMPTOM
PROBABLE CAUSE
CORRECTIVE ACTION
Air vents are
blocked
Verify that vents are not blocked.
If the lens surface has become hotter than
50°C (122°F), verify that the fan is
functioning correctly.
If none of the above corrects the problem, open the main
enclosure and check for the following:
LENS HAS BECOME
EXCESSIVELY HOT
(ABOVE 50°C/122°F)
Main enclosure fan
is not running
Replace Current PCB.
Air vents are
blocked
Verify that vents are not blocked.
If the baby becomes too warm, verify that
the fan is functioning correctly.
BABY BECOMES TOO
WARM
Main enclosure fan
is not running
Replace Current PCB.
ENCLOSURE BUBBLES
OR STARTS TO DEFORM
Light too close to
radiant heat source
Reposition the light to the side of radiant
warmer - no farther than 12 inches (30.5 cm)
from the infant.
LED STRING(S) GOES
OUT
LED short or open
Increase the intensity if necessary.
If the device still produces enough light there
is no need to replace the panel.
If the device does not produce enough light,
replace the LED light panel.
MULTIPLE LED STRINGS
GO OUT; CANNOT
ATTAIN APPROPRIATE
INTENSITY
Damaged LED light
panel or Maximum
adjustment limit
reached
Replace LED light panel.
Arm tight
Arm loose
Check bolts; loosen as necessary.
Check bolts; tighten as necessary.
LIGHT DOES NOT HOLD
POSITION
Light drifts
Gooseneck has memory that may prevent it
from holding certain positions. Reposition
gooseneck or use the arm to achieve
desired location.
Optimal position for the arm is parallel to the
light height.
Damaged Current
PCB
Replace Current PCB.
Current PCB and
LED PCB are not
connected properly
Check JP1 and JP2 connector alignment.
LIGHT INTENSITY WILL
NOT ADJUST
Maximum
adjustment limit
reached
Replace LED PCB.
neoBLUE
®
mini System Service Manual
P/N 051466F
9
