©
National Instruments Corporation
4-1
GPIB-ENET for MacOS
Chapter
4
Installation Verification and
Troubleshooting
This chapter describes how to verify the software installation,
troubleshoot hardware and software problems, and interpret the
READY LED status messages.
If you still have problems after completing the steps in this chapter,
complete the forms in Appendix C, Customer Communication, and call
National Instruments for technical support. It is essential to have these
forms filled out before calling so that National Instruments can answer
your questions more quickly and accurately.
Troubleshooting Hardware Problems
Warning: The GPIB-ENET contains circuitry that operates with hazardous voltages.
Refer servicing to qualified personnel.
Check the following if you encounter hardware problems:
•
Verify that all cables are securely connected to the GPIB-ENET.
•
Verify that the Ethernet port configuration slide switch is set to the
correct Ethernet port. Refer to the Set the Ethernet Port
Configuration section of Chapter 2, Hardware Installation
and Configuration, for more information.
•
Verify that the DIP switch settings are configured properly for your
setup. Refer to the Configure the DIP Switch section of Chapter 2,
Hardware Installation and Configuration, for more information.
•
Verify that the GPIB-ENET is powered on.
•
Check the condition of the fuse.
Warning: For continued protection against fire, replace the fuse only with the same
type and rating of fuse. See Appendix A, Hardware Specifications, for fuse
specifications.