InstantWave
High Rate
11Mbps
Access Point
45
Troubleshooting
This section provides you with some troubleshooting info should you encounter
installation or operation problems on InstantWave High Rate products. If the
problems still cannot be remedied after going through the Troubleshooting section,
check the FAQs at
http://www.ndc.com.tw/support/tech/iw_faq.htm
If you still have a problem, contact NDC technical support for assistance (see
Technical Support, page 47).
Before going through the following troubleshooting information, run the
AP Self
Diagnostic Test
to ensure the major AP components are working.
If your problems still cannot be remedied after going through this Troubleshooting
section, contact NDC technical support for assistance (see Technical Support, page
47).
Symptom Suggested
Solutions
The Power LED on the
AP is OFF.
1. Make sure the power adapter is firmly connected to
the power outlet and the AP power connector.
The InstantWave HR
APMS utility cannot
detect an InstantWave
HR AP on the same
network.
1. Make sure the AP is powered on and connected to
an Ethernet work.
Check the IP addresses assigned to the AP and APMS
terminal PC. They should be in the same subnet and
unique. For example, if the AP’s IP address is
192.168.1.5 with a mask of 255.255.255.0, then the
PC’s IP address should be 192.168.1.x with a mask of
255.255.255.0. Consult your network administrator
for exact settings.
The AP powers up, but
the Ethernet Link LED is
OFF (no connection to
an Ethernet network).
Make sure:
1. The Ethernet cable is connected firmly to both the
AP and Hub/Switch.
3. The Hub/Switch is powered on.
4. Your Hub/Switch port may be set to the “Uplink”
position. Set it to the normal position.
The Status LED on the
AP panel is Red and
flashing.
Restart (power cycle) the AP and check the Status
LED again. If it is still flashing, you need to return the
AP to the reseller for repair.
