Q: What is NAS Dongle default login name and password?
A: Our NAS Dongle default Login name: “admin”, default password: “admin”.
Q: What Operating Systems does NAS Dongle support?
A: NAS Dongle supports Microsoft Windows 2000 / XP / Vista and Apple Macintosh OS X
above.
Q: How do I access NAS Dongle via the Internet?
A: If your NAS Dongle is using a fixed public IP, please perform the following steps.
1. Enter the management web base of NAS Dongle, and go to the FTP Server page to
enable FTP Status.
2. Create User account and limits of authority.
3. Open Microsoft Internet Explorer or other FTP client software (recommended), and enter
ftp:// NAS Dongle IP in the IP address field.
Q: Why FTP can not link to NAS Dongle or show link time out when using IE?
A: Due to IE FTP do not compatible with some Router, suggest to use FTP client software to
start with. If you would like to use IE FTP to link NAS Dongle, please refer to following steps:
1. Please open port 21 and 20 on Router and link to NAS Dongle.
2. Open IE > Tool > Internet Options>Advance
3. Click "Enable folder view for FTP site" and click "OK"
Q: Why my FTP client software can not link to NAS Dongle or fail during file
transfer??
A: Due to software design, it’s possible certain FTP software is not compatible with NAS
Dongle. NAS dongle is tested with most of popular FTP softwares such as CuteFTP or
SyncQuick FTP.
Q: What is the limitation of user on NAS Dongle FTP and Samba and account mode?
A:
1. FTP 8 Users / Samba 8 Users (Total 24 sessions at the same time).
2. FTP Server: Account (maximum create 32 user accounts, 8 user accounts connect at the
same time, maximum 16 folders shared by one account).
3. Samba Server: Share Level Access (maximum 16 folders shared by root)
Q: Any limitations for NAS Dongle file name length?
A: The limitation of length of file folder is 12 bytes.
Q: What can DHCP do as well with NAS Dongle?
A: You can setup NAS Dongle as a DHCP server if there is no any other DHCP Server exist in
your LAN. Otherwise, NAS Dongle will automatically turn off its DHCP server function and
become a DHCP client. For example, if you have installed a router with built-in (activate)
DHCP Server, NAS Dongle will automatically setup itself as DHCP client.
