EN
W415-2339 / C / 02.08.21
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maintenance
12.1 annual maintenance
12.2 care of glass
!
WARNING
• This appliance will require maintenance which should be planned on an annual basis.
• Service should include cleaning, battery replacement, venting inspection and inspection of the burner,
media, and fi rebox. Refer to the door removal section and remove the door as instructed.
• Carefully remove media if necessary (logs, glass, brick panels, etc.).
• Using a vacuum with soft brush attachment, gently remove any dirt, debris, or carbon build up from the
logs, fi rebox, and burner. For glass media, follow the installation instructions for pre-cleaning.
• Gently remove any build-up on the pilot assembly including thermopile, thermocouple, fl ame sensor, and
igniter (if equipped).
• Inspect all accessible gaskets and replace as required.
• If equipped with a blower, access the blower and clean using a soft brush and vacuum.
• Re-assemble the various components in reverse order.
• Inspect the relief system. The appliance relieves through the main glass door or through the fl aps on the
fi rebox top. Ensure they open freely, and close sealed.
• Check the gas control valve pilot and Hi / Lo knobs move freely, if equipped. Replace if any stiffness in
movement is experienced.
• Check for gas leaks on all gas connections up and downstream from the gas valve including pilot tube
connections.
Clean fl ame sensor using a fi ne emery cloth or a synthetic scrub pad (such as Scotch-Brite™) to remove any
oxides. Clean the pilot assembly using a vacuum with a soft brush attachment. It is important that the pilot
assembly is not painted.
note:
• Annual maintenance should be performed by a qualifi ed service technician
• The fi rebox becomes very hot during operation. Let the appliance cool completely or wear heat resistant
gloves before conducting service.
• Never vacuum hot embers.
• Do not paint the pilot assembly
!
WARNING
Buff lightly with a clean dry soft cloth to remove accumulated dust or fi ngerprints. Clean both sides of the glass
after the fi rst 10 hours of operation with an ammonia-free glass cleaner.
Thereafter, clean as required. If the glass is not kept clean permanent discoloration and / or blemishes may
result. Contact you local authorized dealer / distributor for complete cleaning instructions.
Razor blades, steel wool, or other metallic objects must not be used on both surfaces of the glass. Doing so
can remove a thin layer of metal from the razor blades, steel wool, or other metallic objects that may then be
deposited onto the coating. This can result in a discoloured stain or scratch-like mark. More importantly, this can
scratch the glass surface, thereby reducing its strength.
Do not operate the appliance with broken glass, as leakage of fl ue gases may result.
Contact your local authorized dealer / distributor for complete cleaning instructions.
If the glass should ever crack or break while the fi re is burning, do not open the door until the fi re is out. Do not
operate the appliance until the glass has been replaced. Contact you local authorized dealer / distributor for
replacement parts.
DO NOT SUBSTITUTE MATERIALS.
Vinegar-based glass cleaners have demonstrated an ability to provide a clean, streak free glass surface.
note:
• Do not clean glass when hot! Do not use abrasive cleaners to clean glass.
This appliance is factory equipped with 5mm ceramic glass. Use only replacement parts as supplied by the
appliance manufacturer.
DO NOT SUBSTITUTE MATERIALS.
