63
EN
W415-1293 / C / 07.28.16
SYMPTOM
PROBLEM
TEST SOLUTION
Pilot will not light.
No spark at pilot burner.
-
Check if pilot can be lit by a match.
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Check that the wire is connected to the push button igniter.
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Check if the push button igniter needs tightening.
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Replace the wire if the wire insulation is broken or frayed.
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Replace the electrode if the ceramic insulator is cracked or broken.
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Replace the push button ignitor
Out of propane gas.
-
Fill the tank.
Spark gap is incorrect.
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Spark gap should be 0.150” (3.8mm) to 0.175” (4.5mm) from the
electrode tip and the pilot burner. To ensure proper electrode
location, tighten securing nut (fi nger tight plus 1/4 turn).
No gas at the pilot burner.
-
Check that the manual valve is turned on.
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Check the pilot orifi ce for blockage.
-
Replace the valve.
-
Call the gas distributor.
Flames are consistently
too large or too small.
Carboning occurs.
Unit is over-fi red or underfi red.
-
Check pressure readings:
-
Inlet pressure can be checked by turning screw (A) counter-
clockwise 2 or 3 turns and then placing pressure gauge
tubing over the test point. Gauge should read as described
on the chart below.
Check with main burner is operating on
‘HI’.
-
Outlet pressure can be checked the same as above using
screw (B). Gauge should read as described on the chart
below. Check that main burner is operating on ‘HI’.
-
AFTER TAKING PRESSURE READINGS, BE SURE TO TURN
SCREWS CLOCKWISE FIRMLY TO RESEAL. DO NOT OVER
TORQUE.
-
Leak test with a soap and water solution.
Carbon is being deposited
on glass, logs or combustion
chamber surfaces.
Air shutter has become blocked.
-
Ensure air shutter opening is free of lint or other obstructions.
Flame is impinging on the logs
or combustion chamber.
-
Check that the logs are correctly positioned.
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Open air shutter to increase the primary air.
-
Check the input rate: check the manifold pressure and orifi ce
size as specifi ed by the rating plate values.
-
Check that the door gasketing is not broken or missing and
that the seal is tight.
-
Check that both vent liners are free of holes and well sealed
at all joints.
-
Check that minimum rise per foot (meter) has been adhered
to for any horizontal venting.
White / grey fi lm forms.
Sulphur from fuel is being
deposited on glass, logs or
combustion chamber surfaces.
-
Clean the glass with a recommended gas appliance glass
cleaner.
-
DO NOT CLEAN GLASS WHEN HOT.
-
If deposits are not cleaned off regularly, the glass may
become permanently marked.
Exhaust fumes smelled in
room, headaches.
Appliance is spilling.
-
Ensure exhaust bracket gasket seal.
-
Check door seal and relief fl ap seal.
-
Check for chimney blockage.
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Check that chimney is installed to building code.
-
Room is in negative pressure; increase fresh air supply.
-
Check cap gasket on the fl ue pipe assembly.
Remote wall switch is in
’OFF’ position; main burner
comes on when gas knob is
turned to ‘ON’ position.
Wall switch is mounted upside down.
-
Reverse.
Remote wall switch is grounding.
-
Replace.
Remote wall switch wire is grounding.
-
Check for ground (short); repair ground or replace wire.
Faulty valve.
-
Replace.
42.3_2G
P
I
PILOT
N
O
L
O
T
H
I
L O
F
F O
A
B
PILOT
BURNER
THERMOCOUPLE
THERMOPILE
Pressure
Inlet
Outlet
Natural Gas
(inches)
Natural Gas
(millibars)
Propane
(inches)
Propane
(millibars)
7"
(MIN. 4.5")
3.5"
13"
(MIN. 11")
10"
17.4mb
(MIN. 11.2mb)
8.7mb
32.4mb
(MIN. 27.4mb)
24.9mb
*MAXIMUM INLET PRESSURE NOT TO EXCEED 13”
*
