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Document # 720003-0000
December 2015

SPILL PROOF / SPILL PROOF CUTS

Service Manual

3 Troubleshooting the Printer

Pin designation of Communication Interfaces

RS-232 (DB-9) receptacle

Pin

Signal Name

Printer I/O

Host I/O

Printer Function

1 AUX_PWR

Output n/a

Aux Power (100mA)

2 RS232_TXD

Output

Input

Data

transmit

3 RS232_RXD

Input

Output Data

receive

4 RS232_CTS

Input

Output Handshaking

5 DGND

Ground Ground Signal Ground/Aux

Ground

6 RS232_RTS

Output

Input

Handshaking

7 RS232_CTS

Input

Output Handshaking

8 RS232_RTS

Output

Input

Handshaking

NC or PWR

No connect

Reserved

Table 7: RS232 receptacle Interface (female)

RS-232 (DB-9) plug

Pin

Signal Name

Printer I/O

Host I/O

Printer Function

1 AUX_PWR

Output n/a

Aux Power (100mA)

2 RS232_RXD

Input

Output Data

receive

3 RS232_TXD

Output

Input

Data

transmit

4 RS232_RTS

Output

Input

Handshaking

5 DGND

Ground Ground Signal Ground/Aux

Ground

6 RS232_CTS

Input

Output Handshaking

7 RS232_RTS

Output

Input

Handshaking

8 RS232_CTS

Input

Output Handshaking

NC or PWR

No connect

Reserved

Table 8: RS232 plug Interface (male)

Содержание SPILL PROOF

Страница 1: ...SPILL PROOF SPILL PROOF CUTS Service Manual First Edition August 2002 Last Revision December 2015 Document 720003 0000 ...

Страница 2: ...oft Corporation NANOPTIX is a trademark Other trademarks and registered trademarks are the property of their respective holders Federal Communications Commission FCC Radio Frequency Interference Statement Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been ...

Страница 3: ...Power Supply UL Listed power supply with standard 60Hz 50Hz 100 240VAC input and 24VDC output equipped with AC line filtering over current and short circuit protection Use of this product with a power supply other than the Nanoptix Inc power supply will require you to test the power supply and Nanoptix Inc printer for FCC and CE mark certification Communication Interface Cable An approved Nanoptix...

Страница 4: ...f Cuts 17 Paper Feed Button 18 Spill Proof 18 Spill Proof Cuts 18 Status LED 19 Spill Proof 19 Spill Proof Cuts 20 Testing the Printer 21 3 Troubleshooting the Printer 22 Pin designation of Communication Interfaces 22 RS 232 DB 9 receptacle 22 RS 232 DB 9 plug 22 RS 232 RS 485 DB 15 Receptacle 23 Cash Drawer RJ 25 Modular Jack Non Telecom 23 RS 232 DB 25 receptacle 24 Sensors an Switches 25 Printi...

Страница 5: ...re parts replacement instructions 33 Spill Proof 33 Instruction SP A Removal of the top shell 33 Instruction SP B Removal of the main PCB 34 Instruction SP C Removal of printing mechanism 34 Spill Proof Cuts 36 Instruction SPC A Removal of the top shell 36 Instruction SPC B Removal of Daughter PCB 37 Instruction SPC C Removal of the main PCB 37 7 Printer Cleaning Instructions 38 8 Service Support ...

Страница 6: ... 18 FIGURE 14 PAPER FEED SPC 18 FIGURE 15 LED POSITION SP 19 FIGURE 16 LED POSITION SPC 20 FIGURE 17 STATUS TICKET 21 FIGURE 18 SENSORS SWITCHES 25 FIGURE 19 CONNECTOR LAYOUT SP 27 FIGURE 21 THERMAL PAPER PART NUMBERS 29 FIGURE 22 ORDERING THERMAL PAPER 29 FIGURE 23 DIMENSIONS IN MM SP 31 FIGURE 24 DIMENSIONS IN MM SPC 32 FIGURE 25 TOP SHELL SP 33 FIGURE 26 JACK SCREWS 34 FIGURE 27 PRINTING MECHAN...

Страница 7: ... RECEPTACLE INTERFACE FEMALE 22 TABLE 8 RS232 PLUG INTERFACE MALE 22 TABLE 9 RS485 RS232 COMBO DB15 RECEPTACLE FEMALE 23 TABLE 10 CASH DRAWER MODULAR JACK 23 TABLE 11 RS 232 DB25 RECEPTACLE FEMALE 24 TABLE 12 SENSORS SWITCHES 25 TABLE 13 TROUBLESHOOTING PRINTING PROBLEMS 26 TABLE 14 PCB CONNECTORS SP 27 TABLE 16 PAPER SPECS SP 28 TABLE 17 PAPER SPECS SPC 28 TABLE 18 POWER SUPPLIES AND CORDS 30 TAB...

Страница 8: ...pill Proof and Spill Proof Cuts printers are extremely fast quiet and very reliable With thermal printing technology there is no ribbon cassette to change and paper loading is extremely simple The printers are small enough to fit almost anywhere and are easy to use with the ticket exiting from the top Figure 1 Spill Proof Spill Proof Cuts ...

Страница 9: ... 39 Code 128 EAN 8 EAN 13 Speed Up to 125 mm second Sensors Paper out Door open Top of form optional Human Interface Drop in paper loading status LED paper feed button Dimensions 130mm width x 110mm height x 180mm depth Weight 0 55 Kg Agency Compliance Underwriters Laboratory UL 60950 Safety of Information Technology Equipment including Electrical Business Equipment Canadian Standards Association ...

Страница 10: ...e Other Bar Codes can be programmed quickly Speed Up to 250 mm second Sensors Paper out Door open Top of form optional Human Interface Drop in paper loading status LED paper feed button Dimensions 145mm width x 179mm height x 198mm depth Weight 1 56 Kg Agency Compliance Underwriters Laboratory UL 60950 Safety of Information Technology Equipment including Electrical Business Equipment Canadian Stan...

Страница 11: ...tification Connector Type Function A DC Jack 24 VDC B USB type mini B USB Communication C RJ25 Cash drawer D DB9 plug RS232 C Communication position D optional DB9 receptacle RS232 C Communication position D optional DB15 receptacle RS232 C Communication RS485 Communication Table 3 Interface Ports SP Figure 2 Interface ports SP ...

Страница 12: ...CUTS Service Manual Spill Proof Cuts Port Identification Connector Type Function A IEC 603220 Line supply 100 240 VAC B RJ25 Cash drawer C DB25 receptacle RS232 C Communication D USB type B USB communication Table 4 Interface ports SPC Figure 3 Interface ports SPC ...

Страница 13: ...controls Paper Loading Caution To prevent data loss do not operate the printer if it runs out of paper Spill Proof 1 Open printer door by holding on to both sides of cover and lifting upwards Figure 4 Open door SP 2 Insert new roll of paper unwinding from the bottom Figure 5 Insert new roll SP ...

Страница 14: ...2015 14 SPILL PROOF SPILL PROOF CUTS Service Manual 3 Close cover with both hands onto paper In some instances a short piece of paper may be fed Figure 6 Close door SP 4 Tear off and discard excess paper Figure 7 Tear off excess SP ...

Страница 15: ... SPILL PROOF CUTS Service Manual Spill Proof Cuts 1 Open protective cover then open printer door by pressing the door open button and lifting on the door Figure 8 Open door SPC 2 Insert new roll of paper unwinding from the top Figure 9 Insert roll SPC ...

Страница 16: ...PILL PROOF SPILL PROOF CUTS Service Manual 3 Close door by pressing on the grey push here area then close the protective cover The printer will feed and cut a small amount of paper which should be discarded Figure 10 Close door and cover SPC ...

Страница 17: ...sconnect and reconnect the printer s power connection to reset Once the printer is re connected it will go through a startup routine and reset itself Figure 11 Resetting SP Spill Proof Cuts In the event of a fault condition simply turn the power switch off and on again The printer will go through a startup routine and reset itself Figure 12 Resetting SPC ...

Страница 18: ...20003 0000 December 2015 18 SPILL PROOF SPILL PROOF CUTS Service Manual Paper Feed Button Press form feed button to advance the paper Spill Proof Figure 13 Paper Feed SP Spill Proof Cuts Figure 14 Paper Feed SPC ...

Страница 19: ...Status Green Unit ready ON Unit is in Reset or Booting OFF Unit in standby powered off OFF Paper Out Slow Blink Door Open Fast Blink Paper Jam Fast Blink Missing Black Index Mark Fast Blink Temperature Error Med Blink Voltage Error Med Blink Print Head Error Med Blink Table 5 LED information SP Figure 15 LED position SP ...

Страница 20: ... Unit ready ON ON Unit is in Reset or Booting ON ON Unit in standby powered off OFF OFF Paper Out Slow Blink ON Door Open Fast Blink ON Paper Jam Fast Blink ON Missing Black Index Mark Fast Blink ON Temperature Error Med Blink ON Voltage Error Med Blink ON Print Head Error Med Blink ON Table 6 LED information SPC Figure 16 LED Position SPC ...

Страница 21: ... 89Z Protocol EPSON 570 COMMUNICATION Interface Serial Baud 9600 Data Bits 8 Parity NONE Handshaking PRT RTS Print Mode Line Aux Port Disabled PRINT CONTROL Print Method No HPQ Speed 150 mm sec Black Bar Index Disabled No HPQ Burn time 240 us Cutter PWM 80 Motor Current 3 Real Time Comment Enabled Validation Bit After Barcode PRINTER ENVIRONMENT CONDITIONS Voltage 24 2 Volts Temperature 23 Celcius...

Страница 22: ...S Output Input Handshaking 7 RS232_CTS Input Output Handshaking 8 RS232_RTS Output Input Handshaking 9 NC or PWR No connect No connect Reserved Table 7 RS232 receptacle Interface female RS 232 DB 9 plug Pin Signal Name Printer I O Host I O Printer Function 1 AUX_PWR 5V Output n a Aux Power 100mA 2 RS232_RXD Input Output Data receive 3 RS232_TXD Output Input Data transmit 4 RS232_RTS Output Input H...

Страница 23: ...ut Input None 10 No connect Reserved Reserved Reserved 11 RS485_ TXD Output Input Handshaking 12 RS485_ TXD Output Input Handshaking 13 RS485_ RXD Input Output Handshaking 14 RS485_ RXD Input Output Handshaking 15 DGND Ground Ground Signal Ground Aux Ground Table 9 RS485 RS232 combo DB15 receptacle female Cash Drawer RJ 25 Modular Jack Non Telecom Pin Signal Name Printer I O Device I O Printer Fun...

Страница 24: ...100mA 9 NC No connect No connect Reserved 10 NC No connect No connect Reserved 11 NC No connect No connect Reserved 12 NC No connect No connect Reserved 13 NC No connect No connect Reserved 14 NC No connect No connect Reserved 15 NC No connect No connect Reserved 16 NC No connect No connect Reserved 17 NC No connect No connect Reserved 18 NC No connect No connect Reserved 19 NC No connect No conne...

Страница 25: ...ocument 720003 0000 December 2015 25 SPILL PROOF SPILL PROOF CUTS Service Manual Sensors and Switches Sensor Switch Function A Door Closed B Paper Out Table 12 Sensors Switches Figure 18 Sensors Switches ...

Страница 26: ...per roll loaded incorrectly Check that the paper is loaded properly Thermal print head is dirty Use recommended thermal receipt paper Clean the Print Head with Nanoptix authorized cleaner Vertical column of print is missing This indicates a serious problem with the printer electronics Contact your authorized service representative One side of receipt is missing This indicates a serious problem wit...

Страница 27: ...ler PCB PCB Spill Proof Letter Cable designation Connector Color Main PCB designation Function A None beige J500 paper feed LED B None beige J400 feeder motor C None black J300 print head I O D None black J600 cover open paper in E None metal None TPH GND Table 14 PCB connectors SP Figure 19 Connector layout SP ...

Страница 28: ...le 15 Paper specs SP Spill Proof Cuts Printer Table 16 Paper specs SPC Note The paper should not be attached to the core Width Diameter Outside Core Diameter 80 mm 2 mm 3 15 in 008 in 115 mm max 4 5 in 45mm 1 75 inches 82 5 mm 2 mm 3 25 in 008 in 115 mm max 4 5 in 45mm 1 75 inches Width Diameter Outside Core Diameter 80 mm 2 mm 3 15 in 008 in 125 mm max 5 in 45mm 1 75 inches 82 5 mm 2 mm 3 25 in 0...

Страница 29: ... rolls are from these recommended grades NANOPTIX p n Paper Grade Manufacturer Paper Width Thickness 100505 2010 P350 Kanzaki 80mm 61um 2 4mil 100505 2016 P350 Kanzaki 82 5mm 61um 2 4mil Figure 20 Thermal Paper part numbers Manufacturer Numbers Kanzaki Specialty Papers USA 1350 Main Street Springfield MA 01103 1 888 KANZAKI Tel 888 526 9254 Fax 413 731 8864 Figure 21 Ordering Thermal Paper Additio...

Страница 30: ...er Supplies and cords Ordering Communication Cables Part Number Part Description 102085 0002R USB communication cable Type mini B to A 102082 0000R Serial cable DB 9 male to DB 9 female 102928 0000R Serial cable DB9 male to DB9 male 102805 0000R Serial Null Modem cable DB9 female to DB9 female 102927 0000R Serial Null Modem cable DB9 female to DB9 male 102911 0000R Adaptor harness DB9 Female to RJ...

Страница 31: ...Document 720003 0000 December 2015 31 SPILL PROOF SPILL PROOF CUTS Service Manual 5 Mechanical Drawings Figure 22 Dimensions in mm SP ...

Страница 32: ...Document 720003 0000 December 2015 32 SPILL PROOF SPILL PROOF CUTS Service Manual Figure 23 Dimensions in mm SPC ...

Страница 33: ...r for reassembly Spill Proof Tools required REFERENCE DESCRIPTION TOOL 1 SOCKET HEAD SCREWDIRVER 3 16 5 5mm TOOL 2 SCREWDRIVER PHILIPS 1 Table 19 Tools Required SP Instruction SP A Removal of the top shell 1 Remove screw as shown in Figure 24 using tool 2 2 Then turn printer back on its feet open cover and pull up on top shell to remove Figure 24 Top shell SP Use ESD protection such as a wrist str...

Страница 34: ...d communication connections 3 Remove two 2 screws as shown in Figure 25 using tool 1 4 Refer to Table 14 and Figure 19 to remove all connections then remove Main PCB Figure 25 Jack Screws Instruction SP C Removal of printing mechanism 1 Remove top shell by following instruction A 2 Refer to Table 14 and Figure 19 to remove all 3 printing mechanism connections Figure 26 Printing mechanism 1 SP ...

Страница 35: ...003 0000 December 2015 35 SPILL PROOF SPILL PROOF CUTS Service Manual 3 Lift up on front part of mechanism then slide forward to release from the two 2 lances as shown in Figure 28 Figure 27 Printing Mechanism 2 SP ...

Страница 36: ...OOL 1 SOCKET HEAD SCREWDIRVER 3 16 5 5mm TOOL 2 SCREWDRIVER PHILIPS 1 2 TOOL 3 SCREWDRIVER FLAT 1 4 6mm Table 20 Tools Required SPC Instruction SPC A Removal of the top shell 1 Remove 4 screws as shown in Figure 28 using tool 2 2 Then turn printer back on its feet and open printer cover and door Pull up to remove Figure 28 Top Cover SPC ...

Страница 37: ...ure 29 using tool 1 2 2 Then slide board out to remove Figure 29 PCB mounting plate SPC Instruction SPC C Removal of the main PCB 1 Remove top shell by following Instruction A 2 Remove daughter PCB by following instruction B 3 Refer to Error Reference source not found and Figure 20 to remove all connections 4 Remove two 2 screws using tool 2 list up to remove ...

Страница 38: ...conditions the minimum interval for cleaning the NANOPTIX SPILL PROOF SPILL PROOF CUTS printer is 3 months or 5 km of paper printed whichever comes first Isopropyl alcohol cleaning pens and pre saturated cleaning cards are available form Nanoptix Step 1 Open printer door and wipe off or vacuum the accumulated dust Spill Proof Spill Proof Cuts Figure 31 Remove dust ...

Страница 39: ...p 2 Clean the print line black line on the print head with a cotton swab and isopropyl alcohol Spill proof Spill proof cuts Figure 32 Clean print head Step 3 Clean roller with a cotton swab and a soap solution 20 Simple Green 80 water Spill proof Spill proof cuts Figure 33 Clean roller ...

Страница 40: ... Service Manual Step 4 Clear dust off static brushes using a vacuum or light brush Spill Proof Cuts only Figure 34 Clean brushes SPC Step 5 Clean sensor with a cotton swab and a soap solution 20 Simple Green 80 water Spill proof Spill proof cuts Figure 35 Clean sensor ...

Страница 41: ...re to insert a blank ticket or a piece of paper between thermal print head and roller for shipping and storage Canada and International United States of America RMA XXXXXX RMA XXXXXX NANOPTIX Inc NANOPTIX Inc 699 Champlain St c o Brunswick Brokers Dieppe NB Canada 48 Customs Loop E1A 1P6 Houlton ME USA 04730 Australia Europe RMA XXXXXX RMA XXXXXX NANOPTIX Inc NANOPTIX Inc c o Consolidated Poker Ma...

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