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To solve this problem:
1.First, open C:\windows\inf\setupapi.dev.log
This file contains relevant plug-and-play device and driver program installation info,
and of course it tells you the reasons why it fails to install the Arduino driver.
Open this file, slide to the end of the file name, you can see the info as shown below:
This missing file is the reason why the Arduino cannot be installed.
2. create a new file folder: mdmcpq.inf_x86_neutral_******** under path
C:\Windows\System32\DriverStore\FileRepository\
' ********' this depends on different computers, please refer to aboved
setupapi.dev.log for prompt.
For example, my computer prompt:
C:\Windows\System32\DriverStore\FileRepository\mdmcpq.inf_x86_neutral_9f203c
20b6f0dabd
Indicating that I have created a same name file folder under path
C:\Windows\System32\DriverStore\FileRepository\ :
3. Download below file and decompress it, put it in the new folder
mdmcpq.inf_x86_neutral_********