Installation Manual for F36 and F54 Ceiling Fans
10
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled
to a refund or replacement for a major failure and for compensation for any other reasonably foreseeable loss
or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure. All products have been imported in good faith from
the overseas manufacturer.
The following warranty only covers faults due to manufacturing defects in materials or workmanship. Only
orders placed through My Fan Pty Ltd ( “MyFan” ) or authorised sales partner are covered by this warranty.
Section 1: What to do if your fan has a problem
1. Satisfy yourself that there is not an installation problem.
2. Do NOT attempt to uninstall or repair your fan.
3. Call 1300 469 326 for further assistance.
Section 2: MyFan 12 month on-site warranty
Congratulations! By purchasing from an Authorised Partner or directly from MyFan, your products are now
covered by our 12 month on-site warranty. Should your fan fail within the first 12 months, MyFan (at our sole
discretion and conditional on the limitations outlined in Section 4) will repair or replace the faulty component.
Section 3: Limitations of warranty
After the 12 month on-site warranty period, all costs of removal and/or re-installation of the product are the sole
responsibility of the owner or their representative and not the retail shop that sold the fan or MyFan.
You must have proof of your purchase to obtain any after sales service. Keep your tax invoice or other proof of
purchase together with the installing electrician’s details. Do not uninstall or attempt to return the product to
the retail shop or MyFan unless advised to by MyFan. You must be the original purchaser of the product and it
must be installed in its original point of installation to be covered by this warranty. Warranty periods begin from
the date of purchase. Because of varying climate conditions, this warranty does not cover changes in finish,
including rusting, pitting, corroding, tarnishing or peeling.
This warranty does not cover light bulbs, batteries and similar perishable parts which, if supplied, are
complimentary.
The warranty is void and does not apply to damage from improper installation, neglect, accident, misuse,
exposure to extremes of heat or humidity or as a result of any modification to the original product. Force
majeure, electrical surges, lightning, power grid fluctuations, water or by connection to alternative power supply
sources (such as solar inverters) are not eligible for claims.
If electricians are engaged by MyFan to service fans that are installed in a location requiring special access
equipment (such as scaffolding, scissor lifts, etc.) the cost of providing, installing and operating the special
access equipment must be born by the site owner. The need for or use of such equipment must be stated when
booking a service call.
MyFan reserves the right to charge for travelling costs incurred beyond 25km from Australian major capital
cities. Travelling costs or other expenses must be agreed to prior to a service call being booked.
Signals sent through the power grid by the electricity supplier for the control of devices may cause intermittent
noise in your product. These noises are not the result of a faulty product. Filters are available as an additional
purchase to overcome this noise.
A certain amount of wobble is normal and should not be considered a problem or a defect.
Solid state or dimmer controls for controlling speeds may damage your fan. Use of controllers not approved by
MyFan will void your warranty.
8.
MyFan Warranty for Australian purchasers
