8
TROUBLESHOOTING
SYMPTOM
CORRECTIVE ACTION
A. Pump fails to operate:
1. Check to be sure that power cord is securely plugged into outlet or securely wired
into controller or switch box. Disconnect power to outlet before handling pump
or motor.
2. Check to be sure you have electrical power.
3. Check that liquid fluid level is high enough to activate switch or controller.
4. Check to be sure that 5 mm (3/16") vent hole in discharge pipe is not plugged.
5. Check for blockage in pump inlet, impeller, check valve or discharge pipe.
6. Thermal overload may have tripped. Test start pump; if it starts and then stops
immediately, disconnect from power source for 30 minutes to allow motor to cool,
then reconnect to power source. Check for cause of overheating/overloading.
B. Pump fails to empty sump:
1. Be sure all valves in discharge piping are fully open.
2. Clean out discharge pipe and check valve.
3. Check for blockage in pump inlet or impeller.
4. Pump not sized properly. A higher capacity pump may be required.
C. Pump will not shut off:
1. Check switch or controller automatic floats for proper operation and location.
See installation instructions for switch/controller.
2. If pump is completely inoperative or continues to malfunction, consult your
local serviceman.
Sudden Starts. If power is on to pump
when thermal overload resets, pump may start without
warning. If you are working on pump, you may get an
electrical shock or impeller may catch fingers or tools.
Disconnect power before servicing pump.
MYERS LIMITED WARRANTY
During the time periods and subject to the conditions hereinafter set forth, F.E. Myers will repair or replace to the original user or consumer any portion of your
new MYERS product which proves defective due to defective
materials or workmanship of MYERS. Contact your nearest Authorized MYERS Dealer for warranty service. At all times MYERS shall have and possess the sole
right and option to determine whether to repair or replace defective equipment, parts, or components. Damage due to lightning or conditions beyond the con-
trol of MYERS is NOT COVERED BY THIS WARRANTY.
WARRANTY PERIOD
Pumps: 12 months from date of installation or 18 months from date of manufacture.
Tanks: 5 years from date of purchase.
Labor, etc. Costs: MYERS shall IN NO EVENT be responsible or liable for the cost of field labor or other charges incurred by any customer in removing and/or
re-affixing any MYERS product, part or component thereof.
THIS WARRANTY WILL NOT APPLY: (a) to defects or malfunctions resulting from failure to properly install, operate or maintain the unit in accordance with
printed instructions provided; (b) to failures resulting from abuse, accident or negligence; (c) to normal maintenance services and the parts used in connection
with such service; (d) to units which are not installed in accordance with applicable local codes, ordinances and good trade practices; or (e) unit is used for pur-
poses other than for what it was designed and manufactured, and (f) if three-phase submersible motors are installed on a single-phase power supply using a
phase converter or if three-phase power is supplied by only two transformers, making an open Delta system.
RETURN OR REPLACED COMPONENTS: Any item to be replaced under this Warranty must be returned to MYERS in Ashland, Ohio, or such other place as
MYERS may designate, freight prepaid.
PRODUCT IMPROVEMENTS: MYERS reserves the right to change or improve its products or any portions thereof without being obligated to provide such a
change or improvement for units sold and/or shipped prior to such a change or improvement.
WARRANTY EXCLUSIONS: MYERS SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AFTER THE TERMINATION OF THE
WARRANTY PERIOD SET FORTH HEREIN.
Some states do not permit some or all of the above warranty limitations and, therefore, such limitations may not apply to you. No warranties or representations
at any time made by any representative of MYERS shall vary or expand the provisions hereof.
LIABILITY LIMITATION: IN NO EVENT SHALL MYERS BE LIABLE OR RESPONSIBLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES RESULT-
ING FROM OR RELATED IN ANY MANNER TO ANY MYERS PRODUCT OR PARTS THEREOF. PERSONAL INJURY AND/OR PROPERTY DAMAGE MAY
RESULT FROM IMPROPER INSTALLATION. MYERS DISCLAIMS ALL LIABILITY, INCLUDING LIABILITY UNDER THIS
WARRANTY, FOR IMPROPER INSTALLATION–MYERS RECOMMENDS FOLLOWING THE INSTRUCTIONS IN THE INSTALLATION MANUAL. WHEN IN
DOUBT, CONSULT A PROFESSIONAL.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This Warranty gives you specific legal rights and you may also have other rights which vary from state to state.
In the absence of suitable proof of the purchase date, the effective date of this Warranty will be based upon the date of manufacture.
DETERMINATION OF UNIT DATE OF MANUFACTURE: Submersible Sump Pump (8-95) month and year stamped on pump nameplate; Column Sump Pump
month and year on red warranty tag.
MYERS
1101 Myers Parkway, Ashland, Ohio 44805-1989
Phone: 419-289-1144 • Fax: 419-289-6658 • www.femyers.com