HDMI 4K/ST2110 Over IP Uncompressed Gateway
Operation Manual
© MuxLab Inc. 2020
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Why is it that I cannot connect to the 500774 GUI (Web Interface)?
Ensure that
your computer is on same subnet. For instance, if the TX’s IP Address
is 192.168.168.64 and Subnet Mask is 255.255.255.0 , then your computer must
be configured as follows: IP Address 192.168.168.x and Subnet Mask
255.255.255.0, where x may be 100 or something similar (but it must be unique).
How do I find the firmware version of the 500774?
From the Web interface you may go to the System Info page.
Why is the RX not displaying video?
First, ensure your video source is valid. If using manual configuration, make sure
the Multicast addresses for both audio and video matches the one from the TX.
Second, validate your network supports multicast. Double check your wiring, cable
type, and cable length, and ensure that it meets the specifications for this product
(see Specifications in section 1.4).
What is SDP?
SDP stands for Session Description Protocol which describes the parameters for
both audio and video.
I am using SDP input type but the RX is not displaying video?
Ensure you are entering the right information for each field. Please refer to section
number 2 for details on the TX SDP file.
The 500774-RX does not display video from another ST2110 manufacturer?
Check media parameters and ensure you are entering the right SDP information if
using this input type. If it is still not working, email the SDP file to MuxLab support.
