© MuxLab Inc.
VideoEase Active VGA Balun Kit Installation Guide
Page 12
4.
Troubleshooting
The following table describes some of the problem symptoms, the probable causes and possible
solutions. If the information below does not solve the problem, the technical support contact
information can be found at the end of this section.
Picture
Power LED
Probable Cause
Possible Solution
No Image
OFF
No power
Check power
connections
No Image
ON
Wiring
Check continuity
Check correct wiring
Smearing
ON
Exceed cable length
Reduce cable length
Adjust contrast and
brightness
Ghosting
ON
Impedance
mismatch
Check cabling
Try different VGA
card or display
Wrong
colors
ON
Swapped pairs
Check wiring
Loss of
detail
ON
Exceed cable length
Reduce cable length
Adjust contrast and
brightness
Image
shakes
ON
Too much gain
Reduce the gain by
setting the DIP
switches to OFF,
starting with SW4
(far right).
When contacting your nearest MuxLab dealer or MuxLab Technical Support please have the
following information ready:
•
Unit model number.
•
Cabling layout. Include model of
camera and DVR used, cable length
and type.
•
Description of problem.
•
List of tests performed.
