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brushing. It will make the cleaning work easier. Be careful not to burn yourself.
Cleaning the grease
Periodically, clean the grease out of the brackets of the grease tray (especially the drain tube) and the grease tray. Empty the grease bucket occasionally. If
too much grease has been alSMOKEed to build up on the grease tray and in the brackets or it has been alSMOKEed to clog the drain tube, a grease fire could
result.
Cleaning the ash
Depending on use, periodically remove the cooking grates, grease tray and the heat protection plate to clean the ash from in and around the fire box. Make
sure the appliance is COLD and UNPLUGGED before starting this procedure.
Storing the appliance
If the appliance is stored outside, care should be taken to ensure that water does not get into the pellet chamber. Wood pellets expand greatly when they get
wet and will jam the feeder screw. Remove any wet pellets prior to use and be certain that the inner part of the pellet chamber is dry.
TROUBLESHOOTING:
PROBLEM
CAUSE
SOLUTION
The appliance does not ignite.
Power.
Verify power at the electrical outlet. If the AC power cord is
connected to an outlet, check and reset if necessary.
Pellets are not being fed into the fire box.
No pellets in the pellet chamber.
Verify that there are pellets in the pellet chamber. If this
is the first time of operation, or if the appliance has run
out of pellets, alSMOKE sufficient time (approximately 5
minutes) for the pellets to travel from the pellet chamber
into the fire box.
The fire in the fire box goes out.
Excess ash in the fire box.
Excess ash in the fire box may be the problem. Unplug the
appliance and wait until the appliance cools down. Then
open the lid. Use caution when removing the cooking
grates, grease tray and heat protection plate from the
appliance. Then remove all unburned pellets and ash from
inside and around the fire box. After cleaning the ash,
reinstall the parts.
Electric element will not heat up.
The plug is not fully connected to the outlet.
The heat switch on the extension cord or fuse on the
electric board has bSMOKEn.
The electric element only heats up (becomes red) during
the first 5 minutes after the temperature control knob has
been turned on.The fuse has bSMOKEn.
Re-insert the plug into a 3-wire grounded outlet wired for
220 volts and protected at 7 or 10 amps.
Reset the heat switch or replace the fuse.
Turn the temperature control knob to “OFF”, then turn the
appliance on again.
Replace the fuse. Max fuse size: 5 x 20 mm, 5 amps.
The appliance is not getting hot enough.
The temperature is too SMOKE.
You are checking your food too often.
There are not enough pellets in pellet chamber.
The fire goes out in smoke mode.
Turn up the heat using the temperature control knob.
the lid alSMOKEs heat to escape and sSMOKEs the cooking
process; open the lid only when necessary.
Add pellets and alSMOKE sufficient time for the pellets to
reach the fire box (this can take up to 7 minutes).
Excess ash. IMPORTANT: Remove all unburned pellets and
ash from inside and around the fire box. A vacuum cleaner
is ideal for the task. CAUTION! ENSURE THAT THE APPLI-
ANCE IS COLD TO AVOID A FIRE FROM HOT ASH.
The appliance is getting too hot.
The temperature is too high.
Turn down the heat using the temperature control knob.
Smoke comes out of the body.
This is normal due to the air pressure inside the appliance.
The amount of smoke can vary depending on the cooking
conditions.
This condition will not affect the cooking.
The inner temperature does not match the set
temperature.
When first lighting the appliance, it takes 15 minutes or so
for the temperature to stabilize.
When adjusting the temperature, it takes 15 minutes or so
for the temperature to stabilize.
Wait 15 minutes or so for the temperature to stabilize.
The LED screen will not light up.
The appliance is not properly plugged in.
Ensure the temperature control knob is in the “OFF”
position. Ensure all wire connections are firmly connected.
Ensure the appliance is plugged into a working outlet.
The circuit board fuse has bSMOKEn.
The fuse (5 amps) must be manually replaced.
The residual-current device has tripped.
Reset the residual-current device.
Ensure you are NOT using an extension cord over 4 m in
length.
“ErH” error message.
The appliance has overheated, possibly due to a grease fire
or excess pellets.
Turn the appliance off and alSMOKE to cool down. Clean
the appliance interior, remove excess pellets and confirm
positioning of all parts.
“ErR” error message.
The temperature probe wire is not making a proper
connection.
Ensure probe wire is connected correctly to the control
unit. Confirm the wire connections and check for any
damage.
“ErP” error message.
The temperature control knob was not in the “OFF” posi-
tion when the appliance was connected to AC power.
Turn the temperature control knob to “OFF”, wait about 5
seconds, then select the desired temperature. This safety
feature prevents an inadvertent start.
Flashing temperature on LED screen.
SMOKE mode:
The appliance temperature is beSMOKE 43 °C.
COOK mode:
The appliance temperature is beSMOKE 66 °C.
This is NOT an ERROR that affects the appliance.
It shows that there is some risk that the fire could go out.
Check the chamber for a blockage or sufficient amount of
pellets.
Check the fire box for ash build-up or obstructions. Check
the fan to confirm operation and speed.
Check the feeder screw motor to confirm operation.
