9. Maintenance
When making requests for repair service, please bring the instrument directly to
the dealer. If this is impossible, however, send the instrument directly to our
sales office.
When mailing this instrument, always pack it in its original or equivalent packing
material and pack together with name, address, telephone number and the
warranty documentation.
●
To ensure speedy and reliable repair, always include information of the type of
failure and cause.
●
If required, always return accessories with the instrument.
●
When contacting us, provide the model number and serial number of your
instrument.
10. Warranty
The instruments are subject to strict quality control. However, should the
instrument function improperly during daily use, you are protected by our 12
months warranty (valid only with invoice). We will repair free of charge any
defects in workmanship for our original defect. Any damage due to dropping,
incorrect operations and use, or repair/modification made by unauthorized
person are not covered by the warranty.
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