2019-2020
Delight Service Manual
Visit our website at: www.the-mspa.com
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apply ONLY to the original MSpa owners.
1.4 ORPC Warranty Obligations to Distributors/Importers
As manufacturer, ORPC provides sufficient support to the authorized after-sale service center to carry out the warranty
service by the following activities:
1.4.1 Provide free spare part to the after-sale service center for valid distributor warranty claims.
1.4.2 Provide and update the service manual and other technical documents regularly. Provide training on warranty
policies, procedures and other technical service issues.
1.4.3 Provide daily technical support to solve warranty problems effectively and smoothly through email or phone
calls.
1.4.4 Provide technical service training at Shanghai headquarter upon after-sale service center’s requests.
1.4.5 Collect, summarize and analyze the regional/territory service reports for future improvements in regards to
product quality or service.
Chapter 2. Important Information and Tips for Using Spa Products
2.1 Heating Effect -Temperature Increasing Rate or Speed
For 220-240V 50Hz Spa (EU Standard)
For 2-4 person bubble spa, the heat increasing rate is about 1.5-2.5
℃
/hour. To get a better heat increasing result, put
on spa inflatable bladder and top lid.
For 6-person bubble spa, since the water capacity is bigger, the heat increasing rate is lower at 1.2-1.8
℃
/hour.
Heat Preservation Mat
is helpful to reduce heat loss from bottom and it provides better heat insulation results together
with the inflatable bladder in use. It is recommended to have the MSpa heat preservation mats in between the spa and
ground. Consumer can also apply similar mat which is made of foam material or other material with heat insulation
function.
It’s only possible to set up and leave the spa at an outside temperature lower than 4°C as long as the spa has a
constant water temperature guaranteed at above 4°C. The spa can be used under low-temperature
environment and temperature down to maximum -10°C ONLY if it is set up properly to ensure no frozen water
inside control box, pipes or spa pool.
2.2 Filter Cartridge
MSpa filter cartridge – Item No. B0302860 120 pleats is suitable for all Mspa delight models.
Item No. B0302949 90 pleats with new B0302950 cartridge base is suitable for all Mspa delight models.
