52
troubleshooting
no incoming call ring tone
Question:
Why don’t I hear a ring tone for incoming calls or
messages?
Answer:
The volume may be set to level 0 (silent).
Check if your ring style setting is
Silent
:
Find it:
Press
M
>
Settings
>
Ring Style
>
Style
Or, check if the ring volume is set to level 0:
Find it:
Press
M
>
Settings
>
Ring Style
>
Ring Style detail
>
Ring Volume
no service
Question:
When I turn on my phone for the first time, or
when I turn it on while traveling to another country, my
phone displays
No Service
. Why?
Answer:
Each operator has its own operation frequency
band. Make sure your phone’s band selection setting
matches the operator’s frequency band:
Find it:
Press
M
>
Settings
> Network > Band Selection
service and repairs
If you have questions or need assistance, we’re here to help.
Go to
www.motorola.com/consumer/support
, where you can select
from a number of customer care options. You can also
contact the Motorola Customer Support Center at
1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD
United States for hearing impaired), or 1-800-461-4575
(Canada).
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