License
9
SURFboard
®
SBV4200 VoIP Cable Modem User Guide
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Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
Cabling and Startup for a Single User
Allow 5 to 30 minutes to power up the first time because the SURFboard VoIP cable
modem must find and lock on the appropriate channels for communications.
1
Be sure your computer is on and the VoIP cable modem is unplugged.
2
Connect one end of the coaxial cable to the cable outlet or splitter. Connect the
other end of the coaxial cable to the COAX connector on the VoIP cable modem.
Hand-tighten the connectors to avoid damaging them.
3
Insert the SURFboard VoIP Cable Modem CD-ROM into your CD-ROM drive.
4
For a power adapter, plug the adapter into the POWER connector on the VoIP cable
modem and the electrical outlet. For an UPS, plug the cord into the POWER
connector on the VoIP cable modem and the UPS and plug the UPS into the
electrical outlet. This turns the SURFboard VoIP cable modem on. You do not need
to unplug it when not in use.
5
Check that the lights on the VoIP cable modem front cycle through this sequence:
■
Power flashes during the self-test and changes to solid green when the self-test
is successfully complete.
■
Receive flashes while scanning for the receive (
downstream
) channel and
changes to solid green when it is connected.
■
Send flashes while scanning for the send (
upstream
) channel and changes to
solid green when it is connected.
■
Online flashes while the VoIP cable modem downloads configuration data and
changes to solid green when the download is complete.
P/ N: AA AA A A- BB B- 0 0 Ma de in . ... ... ..
C M HFC MA C ID : A BC D EF01 2 3 45
C USTO MER S/ N: B CD FG HJ KLMN P
S/ N: PP PPMMYJ J J SSSS SCA AB BC CC C
U SB CPE MA C I D: A BC DEF0 1 2 34 5
MTA MA C ID : AB CD EF0 12 3 45
SURFboard VoIP cable modem
To cable outlet
(step 2)
To power adapter
or
UPS
(step 4)
