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SB6182 DOCSIS 3.0 Cable Modem 

 User Guide

 

ii 

587919-001-a 

 

 

 

For added protection, unplug the device from the wall outlet and disconnect the cables to avoid damage to this device due to lightning 

and power surges. 

 

Upon completion of any service or repairs to this device, ask the service technician to perform safety checks to determine that the 

device is in safe operating condition. 

 

Do not open the device. Do not perform any servicing other than that contained in the installation and troubleshooting instructions. 
Refer all servicing to qualified service personnel. 

 

This device should not be used in an environment that exceeds 40º C (104º F). 

 

SAVE THE ABOVE INSTRUCTIONS 
Note to CATV System Installer

 — This reminder is provided to call the CATV system installer’s attention to Section 820.93 of the 

National Electric Code, which provides guidelines for proper grounding and, in particular, specifies that the Coaxial cable shield shall be 
connected to the grounding system of the building, as close to the point of cable entry as practical. 

FCC STATEMENTS 

FCC Interference Statement 

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. 
These limits are designed to provide reasonable protection against harmful interference in a residential environment. This equipment 
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause 
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. 
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the device off and 
on, the user is encouraged to try to correct the interference by one or more of the following measures: 

 

Reorient or relocate the receiving antenna. 

 

Increase the separation between the device and receiver. 

 

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 

 

Consult the dealer or an experienced radio/TV technician for help. 

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause 
harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired 
operation. 

FCC CAUTION: 

Any changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to 

operate the equipment.  

FCC DECLARATION OF CONFORMITY 

Motorola Mobility, LLC, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares that the SURFboard SB6182 DOCSIS 3.0 
Cable Modem complies with 47 CFR Parts 2 and 15 of the FCC rules as a Class B digital device. 

INDUSTRY CANADA (IC) STATEMENT 

This Class B digital apparatus complies with Canadian ICES-003. 
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. 

CARING FOR THE ENVIRONMENT BY RECYCLING 

 

When you see this symbol on a Motorola product, do not dispose of the product with residential or 
commercial waste.

 

Recycling your Motorola Equipment

 

Please do not dispose of this product with your residential or commercial waste. Some countries or 
regions, such as the European Union, have set up systems to collect and recycle electrical and 
electronic waste items. Contact your local authorities for information about practices established 
for your region. If collection systems are not available, call Motorola Customer Service for 
assistance. Please visit 

www.motorola.com/recycle

 for instructions on recycling.

 

Содержание SURFboard SB6182

Страница 1: ...User Guide Motorola SURFboard SB6182 DOCSIS 3 0 Cable Modem ...

Страница 2: ...r adaptation without written permission from Motorola Mobility LLC Motorola Mobility reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola Mobility to provide notification of such revision or change Motorola Mobility provides this guide without warranty of any kind implied or expressed including but not limited to ...

Страница 3: ... cords as this can result in a risk of fire or electric shock Overloaded AC outlets extension cords frayed power cords damaged or cracked wire insulation and broken plugs are dangerous They may result in a shock or fire hazard Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them Pay particular attention to cords where they are attache...

Страница 4: ...n be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV te...

Страница 5: ...Connecting to the Internet 6 Configuring TCP IP for Windows 7 6 Configuring TCP IP for Windows Vista 6 Configuring TCP IP for Windows XP 7 Renewing the IP Address in Windows 7 or Vista 7 Renewing the IP Address in Windows XP 8 Verifying the IP Address in Windows 7 or Vista 8 Verifying the IP Address in Windows XP 8 Monitoring the Modem 9 Starting the Modem Configuration Manager 9 Restoring the Mod...

Страница 6: ...modem using an electrical outlet 10 100 1000 Base T Ethernet Cable Standard Category 5 or higher cable for connecting to the network Software License Regulatory Card Contains software license warranty and safety information for the modem SB6182 Install Sheet Provides basic information for connecting the modem Minimum System Requirements The SB6182 is compatible with the following operating systems...

Страница 7: ...ing for an Internet connection Green Startup process completed 5 Transmitting or receiving data on Ethernet port Amber A device computer or hub is connected to the Ethernet 10Base T or Fast Ethernet 100Base T port Blue High speed Gigabit Ethernet 1000Base T connection from the SB6182 to your computer Indicates DOCSIS 3 0 operation high speed Internet access which may not be available in all locati...

Страница 8: ...s made 2 Coaxial cable connector 3 12VDC Power connector Modem Label The SB6182 modem label is located on the bottom of the modem It contains specific modem ID information that may be needed when contacting your service provider To receive Internet access you may have to provide the MAC address HFC MAC ID and serial number located on the modem label to your Internet service provider ...

Страница 9: ...er is powered OFF 1 Verify that the coaxial cable is connected to a cable outlet or splitter 2 Connect the other end of the coaxial cable to the Cable connector on the modem Hand tighten the connectors to avoid damaging them 3 Plug the power cord into the Power port on the modem 4 Plug the other end of the power cord into an electrical outlet This automatically powers ON the modem 5 Connect the Et...

Страница 10: ...t up in sequential order See Front Panel for additional LED status information Note The ONLINE LED should light up after the modem is provisioned activated If an LED did not light up contact your service provider for assistance 3 Open a web browser on your computer such as Internet Explorer Firefox Google Chrome or Safari 4 Type a valid URL www motorola com in the address bar and click or press En...

Страница 11: ...P IPv4 and click Properties to open the Internet Protocol Properties window 8 Select Obtain an IP address automatically and Obtain DNS server address automatically 9 Click OK to save the TCP IP settings and close the Internet Protocol Version 4 TCP IPv4 Properties window 10 Click Close to close the Local Area Connection Properties window 11 Close the remaining windows and exit the Control Panel Wh...

Страница 12: ...omputer will display Configuring TCP IP for Windows XP 1 Click Start Control Panel or 2 Click Start Settings 3 Click Network and Internet Connections or Network Connections will vary according to settings 4 Click Local Area Connection 5 Click Properties to open the Local Area Connection Properties window 6 Select Internet Protocol TCP IP and then click Properties 7 Select Obtain an IP address auto...

Страница 13: ...ill cannot access the Internet contact your Internet Service Provider Verifying the IP Address in Windows 7 or Vista 1 Click Start and then click All Programs 2 Click Accessories 3 Click Run to open the Run window 4 Type cmd and then click OK to open a command prompt window 5 Type ipconfig and then press Enter to display the IP Configuration Verifying the IP Address in Windows XP 1 Open a command ...

Страница 14: ...em Starting the Modem Configuration Manager 1 Open any web browser on a computer connected to the modem 2 In the Address bar type http 192 168 100 1 for the Modem Configuration Manager IP address and then press Enter The following Status page displays when you first log ON Note If you cannot access the HTML pages in the Modem Configuration Manager please contact your service provider for assistanc...

Страница 15: ... Settings If necessary you can reset the SB6182 modem configuration to its original factory settings WARNING This will delete all of your current modem configuration settings 1 Click Configuration from the side menu bar 2 Click Restore Factory Defaults 3 Click Restart Cable Modem ...

Страница 16: ...B SB6182 DOCSIS 3 0 Cable Modem User Guide 11 587919 001 a Getting Help To retrieve help information for any status information page click Help from the side menu bar ...

Страница 17: ...rking is the outlet controlled by a light switch Cannot Send or Receive Data Check each end of the coaxial cable connection on the modem and cable outlet Hand tighten if necessary Check the Ethernet cable to make sure it is properly connected to the modem and computer On the front panel check the status of the LED icons and refer to Front Panel LED Icons and Error Conditions to identify the proble...

Страница 18: ...or Conditions LED ICON STATUS IF DURING STARTUP IF DURING NORMAL OPERATION OFF Modem is not properly plugged into the electrical outlet Modem is unplugged FLASHING Downstream receive channel cannot be acquired Downstream channel is lost FLASHING Upstream send channel cannot be acquired Upstream channel is lost FLASHING IP registration is unsuccessful IP registration is lost OFF No connected device...

Страница 19: ...Provider if you experience problems with this Product General Information The warranties described in this Section shall not apply i to any Product subjected to accident misuse neglect alteration Acts of God improper handling improper transport improper storage improper use or application improper installation improper testing or unauthorized repair or ii to cosmetic problems or defects which resu...

Страница 20: ...NTY EVEN IF MOTOROLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO CASE SHALL MOTOROLA S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT These matters are governed by the laws of the Commonwealth of Pennsylvania without regard to conflict of laws principles and excluding the provisions of the United Nations Convention on Contracts for the International Sale of Goods Retail Purchas...

Страница 21: ...Motorola Mobility LLC 101 Tournament Drive Horsham PA 19044 U S A http www motorola com 587919 001 a 08 2012 ...

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