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SB6182 DOCSIS 3.0 Cable Modem

•

User Guide

587919-001-a

Front Panel LED Icons and Error Conditions

The SB6182 front panel LED icons provide status information for the following error conditions:

Table 2 – Front Panel LED Icons and Error Conditions

LED ICON

STATUS

IF, DURING STARTUP:

IF, DURING NORMAL
OPERATION

OFF

Modem is not properly plugged

into the electrical outlet

Modem is unplugged

FLASHING

Downstream receive channel

cannot be acquired

Downstream channel is lost

FLASHING

Upstream send channel cannot

be acquired

Upstream channel is lost

FLASHING

IP registration is unsuccessful

IP registration is lost

OFF

No connected device is

detected

Device is disconnected

Содержание SURFboard SB6182

Страница 1: ...User Guide Motorola SURFboard SB6182 DOCSIS 3 0 Cable Modem ...

Страница 2: ...r adaptation without written permission from Motorola Mobility LLC Motorola Mobility reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola Mobility to provide notification of such revision or change Motorola Mobility provides this guide without warranty of any kind implied or expressed including but not limited to ...

Страница 3: ... cords as this can result in a risk of fire or electric shock Overloaded AC outlets extension cords frayed power cords damaged or cracked wire insulation and broken plugs are dangerous They may result in a shock or fire hazard Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them Pay particular attention to cords where they are attache...

Страница 4: ...n be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV te...

Страница 5: ...Connecting to the Internet 6 Configuring TCP IP for Windows 7 6 Configuring TCP IP for Windows Vista 6 Configuring TCP IP for Windows XP 7 Renewing the IP Address in Windows 7 or Vista 7 Renewing the IP Address in Windows XP 8 Verifying the IP Address in Windows 7 or Vista 8 Verifying the IP Address in Windows XP 8 Monitoring the Modem 9 Starting the Modem Configuration Manager 9 Restoring the Mod...

Страница 6: ...modem using an electrical outlet 10 100 1000 Base T Ethernet Cable Standard Category 5 or higher cable for connecting to the network Software License Regulatory Card Contains software license warranty and safety information for the modem SB6182 Install Sheet Provides basic information for connecting the modem Minimum System Requirements The SB6182 is compatible with the following operating systems...

Страница 7: ...ing for an Internet connection Green Startup process completed 5 Transmitting or receiving data on Ethernet port Amber A device computer or hub is connected to the Ethernet 10Base T or Fast Ethernet 100Base T port Blue High speed Gigabit Ethernet 1000Base T connection from the SB6182 to your computer Indicates DOCSIS 3 0 operation high speed Internet access which may not be available in all locati...

Страница 8: ...s made 2 Coaxial cable connector 3 12VDC Power connector Modem Label The SB6182 modem label is located on the bottom of the modem It contains specific modem ID information that may be needed when contacting your service provider To receive Internet access you may have to provide the MAC address HFC MAC ID and serial number located on the modem label to your Internet service provider ...

Страница 9: ...er is powered OFF 1 Verify that the coaxial cable is connected to a cable outlet or splitter 2 Connect the other end of the coaxial cable to the Cable connector on the modem Hand tighten the connectors to avoid damaging them 3 Plug the power cord into the Power port on the modem 4 Plug the other end of the power cord into an electrical outlet This automatically powers ON the modem 5 Connect the Et...

Страница 10: ...t up in sequential order See Front Panel for additional LED status information Note The ONLINE LED should light up after the modem is provisioned activated If an LED did not light up contact your service provider for assistance 3 Open a web browser on your computer such as Internet Explorer Firefox Google Chrome or Safari 4 Type a valid URL www motorola com in the address bar and click or press En...

Страница 11: ...P IPv4 and click Properties to open the Internet Protocol Properties window 8 Select Obtain an IP address automatically and Obtain DNS server address automatically 9 Click OK to save the TCP IP settings and close the Internet Protocol Version 4 TCP IPv4 Properties window 10 Click Close to close the Local Area Connection Properties window 11 Close the remaining windows and exit the Control Panel Wh...

Страница 12: ...omputer will display Configuring TCP IP for Windows XP 1 Click Start Control Panel or 2 Click Start Settings 3 Click Network and Internet Connections or Network Connections will vary according to settings 4 Click Local Area Connection 5 Click Properties to open the Local Area Connection Properties window 6 Select Internet Protocol TCP IP and then click Properties 7 Select Obtain an IP address auto...

Страница 13: ...ill cannot access the Internet contact your Internet Service Provider Verifying the IP Address in Windows 7 or Vista 1 Click Start and then click All Programs 2 Click Accessories 3 Click Run to open the Run window 4 Type cmd and then click OK to open a command prompt window 5 Type ipconfig and then press Enter to display the IP Configuration Verifying the IP Address in Windows XP 1 Open a command ...

Страница 14: ...em Starting the Modem Configuration Manager 1 Open any web browser on a computer connected to the modem 2 In the Address bar type http 192 168 100 1 for the Modem Configuration Manager IP address and then press Enter The following Status page displays when you first log ON Note If you cannot access the HTML pages in the Modem Configuration Manager please contact your service provider for assistanc...

Страница 15: ... Settings If necessary you can reset the SB6182 modem configuration to its original factory settings WARNING This will delete all of your current modem configuration settings 1 Click Configuration from the side menu bar 2 Click Restore Factory Defaults 3 Click Restart Cable Modem ...

Страница 16: ...B SB6182 DOCSIS 3 0 Cable Modem User Guide 11 587919 001 a Getting Help To retrieve help information for any status information page click Help from the side menu bar ...

Страница 17: ...rking is the outlet controlled by a light switch Cannot Send or Receive Data Check each end of the coaxial cable connection on the modem and cable outlet Hand tighten if necessary Check the Ethernet cable to make sure it is properly connected to the modem and computer On the front panel check the status of the LED icons and refer to Front Panel LED Icons and Error Conditions to identify the proble...

Страница 18: ...or Conditions LED ICON STATUS IF DURING STARTUP IF DURING NORMAL OPERATION OFF Modem is not properly plugged into the electrical outlet Modem is unplugged FLASHING Downstream receive channel cannot be acquired Downstream channel is lost FLASHING Upstream send channel cannot be acquired Upstream channel is lost FLASHING IP registration is unsuccessful IP registration is lost OFF No connected device...

Страница 19: ...Provider if you experience problems with this Product General Information The warranties described in this Section shall not apply i to any Product subjected to accident misuse neglect alteration Acts of God improper handling improper transport improper storage improper use or application improper installation improper testing or unauthorized repair or ii to cosmetic problems or defects which resu...

Страница 20: ...NTY EVEN IF MOTOROLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO CASE SHALL MOTOROLA S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT These matters are governed by the laws of the Commonwealth of Pennsylvania without regard to conflict of laws principles and excluding the provisions of the United Nations Convention on Contracts for the International Sale of Goods Retail Purchas...

Страница 21: ...Motorola Mobility LLC 101 Tournament Drive Horsham PA 19044 U S A http www motorola com 587919 001 a 08 2012 ...

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