Motorola MOTORAZR maxx V6, Руководство по обслуживанию

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34 October 26, 2006
Troubleshooting 6809505A64-O
Programming: Software Upgrade and Flexing
Contact your local technical support engineer for information about equipment and procedures
for flashing and flexing.
b) Flip assembly defective. Temporarily replace the flip assembly with a known
good assembly. If fault has been cleared, reassemble
with the new flip assembly. If fault not cleared, proceed
to c.
c) Antenna assembly
defective. Check to make sure the antenna is installed correctly.
If the antenna is installed correctly, substitute a known
good antenna assembly. If this does not clear the fault,
reinstall the original antenna assembly and proceed to
d.
d) Transceiver board
assembly defective. Forward to an authorized level 3 service center.
7. Telephone will not recognize or accept
SIM. a) SIM defective. Check the SIM contacts for dirt. Clean if necessary
and check if fault has been cleared. If the contacts are
clean, insert a known good SIM into the telephone.
Power up the unit and confirm that the SIM has been
accepted. If the fault no longer exists, replace the
defective SIM. If the SIM is not at fault, proceed to b.
b) Flip assembly defective. Temporarily replace the flip assembly with a known
good assembly. If fault has been cleared, reassemble
with the new flip assembly. If fault not cleared, proceed
to c.
c) Transceiver board
assembly defective. Forward to an authorized level 3 service center.
8. Phone does not sense when flip is
opened or closed (usually indicated by
inability to answer incoming calls by
opening the flip, or inability to make
outgoing calls). a) Flip assembly defective. Temporarily replace the flip assembly with a known
good assembly. If fault has been cleared, reassemble
with the new flip assembly. If fault not cleared, proceed
to b.
b) Transceiver board
assembly defective. Forward to an authorized level 3 service center.
9. Vibrator feature not functioning. Transceiver board assembly
defective. Forward to an authorized level 3 service center.
10. Internal Charger not working. Faulty charger circuit on
transceiver board assembly. Test a selection of batteries in the rear pocket of the
desktop charger. Check LED display for the charging
indications. If these are charging properly, then the
internal charger is at fault. Replace the transceiver
board assembly (refer to 1c). Verify that the fault has
been cleared and reassemble the unit with the new
transceiver board assembly.
11. Real Time Clock resetting when
standard battery is removed. Lithium button cell in the
display board may be
depleted. Refer service to a Level 3 service center for
replacement.
12. No or weak audio when using headset. a) Headset not fully pushed
home.
Ensure the headset plug is fully seated in the jack
socket. If fault not cleared, proceed to b.
b) Faulty jack socket on
transceiver board assembly. Replace the transceiver board assembly (refer to 1c).
Verify that the fault has been cleared and reassemble
the unit with the new transceiver board assembly.
Table 4. : Level 1 and 2 Troubleshooting Chart
SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY