6 - 2
MC919Z Integrator Guide Supplement
During data
communication, no data
was transmitted, or
transmitted data was
incomplete.
MC919Z removed
from cradle or
unplugged from host
computer during
communication.
Replace the MC919Z in the cradle, or reattach the
Synchronization cable and re-transmit.
Incorrect cable
configuration.
See the System Administrator.
Communication
software was
incorrectly installed or
configured.
Perform setup. Refer to refer to the
MC9190-G Integration Guide
for details.
Ensure that Microsoft ActiveSync 4.5 or greater is installed on
the host computer.
No sound is audible.
Volume setting is low
or turned off.
Turn on or increase volume.
MC919Z turns itself off.
MC919Z is inactive.
The MC919Z turns off after a period of inactivity. If the MC919Z is
running on battery power, this period can be set to 30 sec., 1, 2,
3, 4, 5 or 6 minutes. If the MC919Z is running on external power,
this period can be set to 1, 2, 3, 5, 10, 15 and 30 minutes.
For Windows Mobile 6.5 devices, Check the power settings
by
tapping
Start
>
Settings
>
System
>
Power
>
Advanced
.
Change the setting if you need a longer delay before the
automatic shutoff feature activates.
Battery is depleted.
Replace the battery.
Battery is not inserted
properly.
Insert the battery properly.
Tapping the window
buttons or icons does
not activate the
corresponding feature.
LCD screen not
aligned correctly.
Re-calibrate the screen.
The system is hung.
Warm boot the system. To perform a warm boot (refer to
Resetting the MC9190-G
in the
MC9190-G Integration Guide).
A message appears
stating that the MC919Z
memory is full.
Too many files stored
on the MC919Z.
Delete unused memos and records. You can save these records
on the host computer.
Too many
applications installed
on the MC919Z.
If you have installed additional applications on the MC919Z,
remove them to recover memory.
For Windows Mobile 6.5 devices, tap
Start
>
Settings
>
System
>
Remove Programs
.
Select the unused program and tap
Remove.
Table 6-1
Troubleshooting the MC919Z (Continued)
Problem
Cause
Solution
Содержание MC919Z
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