User Guide
33
Troubleshooting
Notes on Troubleshooting can be found in the
MC75A User Guide
or
MC75A Integrator Guide on Support
Central.
If you have problems with your device, please contact Motorola.
Resetting the MC75A-NI
If the functions stop working when using the MC75A-NI, it is recommendable to reboot the device.
There are two reset functions: warm boot and cold boot. If these do not function, the MC75A-NI can be reset to
the factory defaults by performing a clean boot.
In a warm boot the MC75A-NI is rebooted and all active programs are shut down.
In a cold boot the MC75A-NI is started again too and all active programs are closed.
Performing a Warm Boot
Hold down the power key for approximately five seconds. Release the power key as soon as the MC75A-NI
boots to perform a warm boot.
Performing a Cold Boot
To cold boot the MC75A-NI simultaneously press the power key and keys 1 and 9 on the MC75A-NI. The
MC75A-NI is initialized again.
CAUTION
If you have any problems with the MC75A-NI, bring the device into a safe area first before you
try to remedy the fault.
NOTE
Data stored in the flash memory or on a memory card is not lost. First do a warm boot. The
MC75A-NI is rebooted and all stored data records and entries are preserved. If the MC75A-NI still
does not react after a warm boot, conduct a cold boot.
NOTE
Perform a cold boot only if the problem cannot be remedied by warm boot.
