3-14
Installation
DCT6200\DCT6208 Installation Manual
Code
Description
When Error Occurs
Action Required
Eb 11
Failed to lock OOB
frequency
After cycling twice through the OOB
frequencies (LED then displays
Eb 02
indicating the software object download
was unsuccessful)
Ensure proper cable
connections
Eb 12
No COAC message
received
After cycling twice through the OOB
frequencies (LED then displays
Eb 02
indicating the software object download
was unsuccessful)
Contact headend
operator
Eb 13
No DLC message
received
After cycling twice through the OOB
frequencies (LED then displays
Eb 02
indicating the software object download
was unsuccessful)
Contact headend
operator
Eb 14
Bad object type or class After the LED displays
dl,
indicating
failed during attempted download
Contact headend
operator
Eb15
No matching Platform
ID found
After cycling twice through the OOB
frequencies (LED then displays
Eb 02
indicating the software object download
was unsuccessful)
Contact headend
operator
Eb18
Object size mismatch
After the LED displays
dl,
indicating
failed during attempted download
Contact headend
operator
Eb19
Object size failed range
check
After the LED displays
dl,
indicating
failed during attempted download
Contact headend
operator
Eb20
Invalid SUDB pointer
After plugging the DCT* into an electrical
outlet to begin the boot cycle
None
Operational Check for the Remote Control
The operational check tests the communication link between the remote control and the DCT*.
Table 3-3 lists the operational check procedures:
Table 3-3
Operational check
Feature Testing
Procedure
Power on
Press
POWER
to turn on the DCT*.
Tune to the output channel of the DCT* (channel 3 or 4).
Channel selection
Scan through the channels using the
CHANNEL
+
or
-
keys.
Tune to several channels by entering the channel number using the numeric keys.
Volume control
Press
VOLUME
+
or
-
on the remote control to increase the volume to its upper limit,
lowest level, and to a comfortable level.
Press
MUTE
to turn the sound off. Press
MUTE
again to restore the sound.
If the DCT* does not operate properly, refer to Section 5, “Troubleshooting”.