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General information
WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL MOTOROLA OR SUNCORP
TECHNOLOGIES LTD BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT
OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS
OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE
FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages,
or limitation on the length of an implied warranty, so the above limitations or exclusions may not
apply to you. This warranty gives you specific legal rights, and you may also have other rights that
vary from one jurisdiction to another.
Exclusions
Normal Wear and Tear.
Periodic maintenance, repair and replacement of parts due to normal
wear and tear are excluded from coverage.
Batteries.
Only batteries whose fully charged capacity falls below 80% of their rated capacity and
batteries that leak are covered by this limited warranty.
Abuse & Misuse.
Defects or damage that result from: (a) improper operation, storage, misuse or
abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of
the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories
for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions;
or (d) other acts which are not the fault of Motorola or SUNCORP TECHNOLOGIES LTD., are
excluded from coverage.
Use of Non-Motorola branded Products and Accessories.
Defects or damage that result from
the use of Non-Motorola branded or certified Products or Accessories or other peripheral
equipment are excluded from coverage.
Unauthorized Service or Modification.
Defects or damages resulting from service, testing,
adjustment, installation, maintenance, alteration, or modification in any way by someone other
than Motorola, SUNCORP TECHNOLOGIES LTD. or its authorized service centers, are excluded
from coverage.
Altered Products.
Products or Accessories with (a) serial numbers or date tags that have been
removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c)
mismatched board serial numbers; or (d) nonconforming or non-Motorola branded housings, or
parts, are excluded from coverage.
Communication Services.
Defects, damages, or the failure of Products or Accessories due to
any communication service or signal you may subscribe to or use with the Products or
Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
0800 0820750
You will receive instructions on how to ship the Products or Accessories at your expense, to
SUNCORP TECHNOLOGIES LTD. It is the responsibility of the purchaser to contact the nearest
authorised service center/distributor and bring the product at the purchaser's risk to that
authorised service center.
Authorized Repair Center
To obtain service, you must include: (a) the Product or Accessory; (b) the original proof of purchase
(receipt) which includes the date, place and seller of the Product; (c) if a warranty card was included
in your box, a completed warranty card showing the serial number of the Product; (d) a written
description of the problem; and, most importantly; (e) your address and telephone number.
Technical Information
How many telephones can I have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to
calculate the number of items which may be connected to any one telephone line. Your D1010 has a
REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring.
With different telephone types there is no guarantee of ringing, even when the REN is less than 4.
Any additional handsets and chargers that you register have a REN of 0.
R&TTE
This product is intended for use within the United Kingdom for connection to the public telephone
network and compatible switchboards.
This equipment complies with the essential requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive 1999/5/EC including compliance with ICNIRP
standard for electromagnetic energy exposure.
Connecting to a switchboard
This product is intended for use within the United Kingdom for connection to the public telephone
network.
Inserting a pause
With some switchboards, after dialling the access code you may have to wait for a moment while
the switchboard picks up an outside line so you will need to enter a pause in the dialing sequence.
Press and hold
#
to insert a pause (P) before entering the telephone number.
You may also need to enter a pause when storing international numbers or charge card numbers.
Recall
You may need to use the recall function if you are connected to a switchboard/PABX (Private
Automatic Branch Exchange), contact your PABX supplier for further information.
Products Covered
Length of Coverage
Consumer Products
One (1) year
from the date of the products original
purchase by the first consumer purchaser of the product.
Consumer Accessories (battery,
power supply(s) and line cords)
Ninety (90) days
from the date of the accessories
original purchase by the first consumer purchaser of
the product.
Consumer Products and Accessories
that are Repaired or Replaced
The balance of the original warranty or for ninety
(90) days
from the date returned to the consumer,
whichever is longer.
