16
EN
08. TROUBLESHOOTING
CONTROL BOARD ERROR MAP
Error
Error Description
Cause
Solving the problem
ENCODER ERROR
• The control board does not receive information encoder
installed on the motor.
• Encoder’s plug.
• Make sure the plug is fully inserted.
• Motor does not work and the encoder does not scan.
• Test battery to see if the motor is running.
• Encoder does not work/is off.
• Test with another encoder.
• Digit control board does not send signal to the base
control board.
• Test with another digits control board.
• Base control board does not send power to motor.
• Test with another base control board.
MEMORY FULL
• It is unable to program a new remote controls (# 31).
• The memory is full (30 remote controls).
• In case of not using the memorized remote controls,
clear the existing memory.
• If you have 30 programmed commands and want to
add more, install an external receiver (MR5SP).
EXCESSIVE WORKING TIME
• The motor stops functioning. During programming does not
record the course.
• The engine is more than 1 minute in continuous operation. • The motor does not support a working time exceeding
1 minute. In the case of trying to make a program
exceeding 1 minute it will not be stored. Reprogram the
course without exceeding 1 minute.
COURSE ERROR
• Trying to program the closure before opening.
• Iron rails motor (CF) with aluminum rails (CA) installed or the opposite (CA motor with CF rail)
• Check if, by pressing the arrow
▲
, the door goes up and the display shows OP.
• Check if, by pressing the arrow
▼
, the door goes down and the display shows CL.
• Swap the red wire with the motor’s black wire.
EXCESSIVE LOADING
• Excessive loading in the motor due to gate’s excessive weight.
• Too much effort. When programming the motor (working time, P1 Menu), the gate was in too much effort against the opening
stopper or against the floor.
• Redo the course programming without putting too
much effort against the stoppers.
