be repaired as soon as possible. If power
cycling does not fix this warning, please
contact Customer Support for next steps.
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Power
Accessory
Heartbeat
Failure
●
Disarm system and
power cycle PSU and
UPC
The heartbeat message is detected by
the ULTRA Controller and is an indication
that the UPC is functioning and
communicating correctly. If this heartbeat
signal is lost, error and warning reporting
could be compromised. If power cycling
does not solve the issue, please contact
Customer Support for next steps.
If these steps don’t fix your problem, please contact us at
.
We can help troubleshoot and diagnose the issue. If we determine that a
manufacturing defect exists in a part and it is covered under the Limited Warranty, we
will repair the unit at no cost to you. If your system is experiencing general wear and
tear, we can advise on your options to get your system back to 100%. This includes
potential upgrades, component replacement, or sending your unit back to MotoCrane
Headquarters for a tune up.
Maintenance
None required - contact Customer Support if you believe the unit requires service or
maintenance.
Weather & Water
The UPC is NOT WATER RESISTANT and should be kept out of direct sunlight to avoid
unnecessary heat buildup within the unit.
Specifications
Mechanical
Module Weight
UPC:
15lbs
Electrical
UPC Output:
48V 50A peak, CAN-BUS Signal
UPC Input:
4x V-Mount Battery or 48V 8A supply (12VA)
Certifications
:
CE, RoHS
18