background image

Without switching it off, move the wallpaper
stripper to a new location. 

Use a putty knife to lift the loosened wall
paper, and pull it off completely.

*

These accessories are available as optional

extras, if not supplied with your machine.
Please contact your helpline for more 
information

MAINTENANCE & TROUBLESHOOTING

Cleaning the boiler

Disconnect from mains and make sure it 
is cold.

To clean the boiler, fill the boiler with water
and shake it vigorously to loosen any scale 
that has settled at the bottom of the boiler. 

Pour the water out of the boiler and the 
scale will be flushed out.

De-scaling the boiler

In order to keep the heat-up time constant it is
recommended to de-scale your cleaner at 
regular intervals.

Mix one litre of water with 0.25 litre of 
vinegar and pour into the boiler with the 
funnel provided.

Shake the cleaner and then allow the 
mixture to work for at least one hour.

Rinse the boiler until water is clear

Trouble shooting guide

CONSUMABLES

If you experience any difficulty in obtaining
service or spare parts, please telephone our
Customer Helpline (during office hours):

UK Helpline 0870 0602606
Replacement Parts 0870 1676637
IRELAND 1800 409119

The After Sales division Morphy richards 
Mexborough
South Yorkshire
S64 8AJ

FAULT POSSIBLE 

CAUSE 

SOLUTION 

No steam

No electrical supply

Check fuse, cable plug and socket 

Unit not switched  on

Switch on correct switch and read instructions

Switch to power remote 
handle control not switched on 

As above

Hose connector not pushed 

Make sure hose connector is assembled 

in properly

correctly to cleaner 

No water in boiler 

Refill with water as instructions 

Very little steam 

Variable steam controller not open

Adjust steam controller knob

Some models only

Very long heat up time  Unit calcified 

De calcify (de-scale) unit  

Loud whistling noise 

Pressure fault

Return the product to your 

accompanied by steam 

authorised customer service agent.

from rear of machine

If you encounter any other problems with the product, contact your local authorised customer
service agent.

P/N S8792770 03/03

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