8
Troubleshooting
•
Water is dispensing from the
Steam Wand
•
Steam Control is open
•
Rotate the Steam Control so
its closed
Problem
Reason
Solution
•
The coffee temperature is too
cold
•
Heater block is not hot enough
before dispensing
•
Before dispensing Coffee,
make sure the ready light is
illuminated
•
The coffee grinds are wet after
use
•
Coffee is not compact enough
•
Tamp the coffee before
inserting
•
Espresso is weak
•
Wrong coffee type
•
Always use espresso coffee
grinds
•
Milk is not frothing
•
Air and steam are not getting
into the milk
•
Use a pin to clean the Steam
Wand nozzle and air holes in
the cleaner
•
Coffee is too strong or weak
•
Wrong volume of coffee
•
Use the correct amount:
1 person - 7g (1-level Tamping
Spoon)
2 person 14g (2-level Tamping
Spoon)
•
Indicator light is flashing
quickly
•
There is not enough water in
the water tank
•
The Steam Control is set to
steam
•
Air lock in pipe
•
Fill the water tank
•
Turn the Steam Control to the
off position
•
Switch to dispense from Steam
Wand to remove blockage
(ensure cup is placed
underneath)
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