© Copyright 1998, Monte Carlo Fan Co.,REV.0, 9/18/98
Page 5 – Designer Supreme-English CUL
T
ROUBLESHOOTING
G
UIDE
C
USTOMER
S
ERVICE
C
ENTER
:
2900 W
EST
S
EMINARY
D
R
.
F
ORT
W
ORTH
, T
EXAS
76133
1-800-519-4092
SUGGESTED REMEDY
TROUBLE
1. Check main and branch circuit fuses or circuit breakers.
2. Check line wire connections to fan and switch wire connections in switch housing.
CAUTION:
Make sure main power is turned off.
3. Make sure forward/reverse switch is firmly in up or down position. Fan will not operate when switch is in the middle.
4. Make sure that shipping stabilizer tabs have been removed from motor (see installation step #13).
1. Check to make sure all screws in motor housing are snug (not over tightened).
2. Check to make sure the screws which attach the fan blade holder to the motor are tight.
3. Check to make sure wire nut connectors in switch housing are not rattling against each other or against the interior wall of
the switch housing.
CAUTION:
Make sure main power is turned off before entering switch housing.
4. If using an optional Ceiling Fan Light Kit, check to be sure the screws securing the glassware are finger tight. Check to be
sure light bulb is tight in socket and not touching glass shade(s). If vibration persists from glass, remove glass and install a
1/4" wide rubber band on glass neck to act as an insulator. Replace glass and tighten screws against rubber band.
5. Some fan motors are sensitive to signals from Solid State variable speed controls. DO NOT USE a Solid State variable speed
control.
6. Allow "break-in" period of 24 hours. Most noises associated with a new fan will disappear after this period.
1. Make sure that the ridge of the canopy engages the notch in the downrod ball. (See illustration in Step #6 of Downrod
Mount installation).
2. Check that all blades are screwed firmly into blade holders.
3. Check that all blade holders are tightened securely to motor.
4. Make sure that canopy and mounting bracket are tightened securely to ceiling junction box and junction box is mounted
firmly to ceiling joist.
5. Most fan wobble problems are caused when blade levels are unequal. Check this level by selecting a point on the ceiling
above the tip of one of the blades. Measure this distance as shown in Figure 1. Keeping measure within 1/8", rotate the fan
until the next blade is positioned for measurement. Repeat for each blade. If all blade levels are not equal, you can adjust
blade levels by the following procedure. To adjust a blade tip down, insert a washer (not supplied) between the blade and
blade holder at the screw closest to the motor (Figure 2). To adjust a blade tip up, insert washer (not supplied) between the
blade and blade holder at the two screws farthest from the motor (Figure 2).
6. If blade wobble is still noticeable, interchanging two adjacent (side by side) blades can redistribute the weight and possibly
result in smoother operation.
1. Check blue wire from fan to make sure it is connected to hot wire from house.
2. Check for loose or disconnected wires in fan switch housing.
3. Check for loose or disconnected wires in light kit.
4. Check for faulty light bulbs.
CAUTION:
Make sure main power is turned off before entering switch housing.
1. If fan does not start:
2. If fan sounds noisy:
3. If fan wobbles:
Touching
Ceiling
Figure 1
Blade Tip Down:
Blade Tip Up:
Fan Blade
Fan Blade
Figure 2
Blade Brackets
4. If light does not work:
If you have difficulty operating your new ceiling fan, it may be the result of incorrect assembly, installation, or
wiring. In some cases, these installation errors may be mistaken for defects. If you experience any faults, please
check this Trouble Shooting Chart. If a problem cannot be remedied, or you are experiencing difficulty in installa-
tion, please call our Customer Service Center at the number printed on your parts list insert sheet.
Warning: Before servicing or cleaning unit, Switch power off at Service panel and lock service disconnecting means
to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked,
securely fasten a prominent warning device, such as a tag, to the service panel.
