7/1/2013
© 2013 Monte Carlo Fan Company
7
Trouble Shooting
If you have difficulty operating your new ceiling fan, it may be the result of incorrect assembly, installation,
or wiring. In some cases, these installation errors may be mistaken for defects. If you experience any faults,
please check this Trouble Shooting Chart. If a problem cannot be remedied, or you are experiencing difficulty in
installation, please call our Customer Service Center at the
number printed on your parts list insert sheet.
Warning
: Before servicing or cleaning unit, Switch power off at Service panel and lock service disconnecting
means to prevent power from being switched on accidentally. When the service disconnecting means cannot be
locked, securely fasten a prominent warning device, such as a tag, to the service panel.
1.Check main and branch circuit fuses or circuit breakers.
2.Check line wire connections to fan and switch wire connections in switch housing.
CAUTION
: Make sure main power is turned off.
3.If this fan uses manual forward/reverse switch, make sure the switch is pushed firmly
either way. Fan will not operate when switch is in the middle.
4.If this fan uses remote controller, make sure dip switches are setting properly and make
sure battery is effective.
1.Check to make sure all screws in motor housing are snug (not over tightened).
2.Check to make sure the screws which attach the fan blade holder to the motor are tight.
3.Check to make sure wire nut connectors in switch housing are not rattling against each
other or against the interior wall of the switch housing.
CAUTION
: Make sure main power is turned off before entering switch housing.
4.Check to be sure light bulb is tight in socket and not touching the glass shade.
5.Some fan motors are sensitive to signals from Solid State variable speed controls.
6.Allow "break-in" period of 24 hours. Most noises associated with a new fan will disappear
after this period.
1.If this is a downrod mount fan, make sure the ridge on mounting bracket engages the
notch in the downrod ball.
2.Make sure that canopy, mounting bracket or mounting plate are tightened securely to
ceiling junction box and junction box is mounted firmly to ceiling joist.
3.Check that all blades are screwed firmly into blade holders.
4.Check that all blade holders are tightened securely to motor.
5.Most fan wobble problems are caused when blade levels are unequal. Check this level by
selecting a point on the ceiling above the tip of one of the blades. Measure this distance
from blade tip to ceilng. Keeping measure within 1/8", rotate the fan until the next blade
is positioned for measurement. Repeat for each blade. If all blade levels are not equal,
you can adjust blade levels by the following procedure. To adjust a blade tip down, insert
a washer (not supplied) between the blade and blade holder at the screw closest to the
motor. To adjust a blade tip up, insert washer (not supplied) between the blade and blade
holder at the two screws farthest from the motor. Reverse the position of the washer if
blades mount from top of blade.
6.If blade wobble is still noticeable, interchanging two adjacent (side by side) blades can
redistribute the weight and possibly result in smoother operation.
1.Check blue wire from fan to make sure it is connected to hot wire from house.
2.Check for loose or disconnected wires in fan switch housing.
3.Check for loose or disconnected wires in light kit.
4.Check for faulty light bulb and make sure bulb is tight in socket.
5.Remove light kit and check the plug connections if they are present.
6.If this fan uses remote controller, make sure dip switches are setting properly and make
sure battery is effective.
CAUTION
: Make sure main power is turned off before entering switch housing and/or
canopy.
2. If fan sounds noisy:
3. If fan wobbles:
4. If light does not work:
1. If fan does not start:
Trouble
Suggested Remedy
