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70068 Rev A 7-12-12
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If the Interlock does not power up, your battery may be completely discharged. Have your
automotive repair center (i.e. service mechanic, auto parts store, etc.) check your battery.
They can advise you as to whether your battery may need to be charged or replaced. If your
Interlock does not power up after this or any other repair work has taken place on the
vehicle, call Monitech immediately.
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Did the problem appear after other work took place on the vehicle? Check the fuses. Have
you installed a stereo, telephone, or any other item that could have caused other wires to
come loose or a fuse to blow?
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Remember that the Ignition Interlock can only prevent your car from starting. Once your
vehicle is running, the Ignition Interlock can not make your vehicle shut off. If your vehicle is
running rough, stalling out while underway, or won’t start even though the starter is clicking
or “turning over,” the difficulty can not be the Ignition Interlock. Such problems should be
addressed by a qualified automotive mechanic.
Section 14 Monitoring Appointments
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Before you leave the Service Center, please be sure to schedule your first monitor check
appointment at the Monitech Service Center of your choice. Although we do have Service
Centers throughout the state, all appointments are scheduled through our Customer Service
Center, which you can contact during regular business hours. The number appears on your
appointment card. Please be sure to call this number if you ever need to reschedule your
monitoring appointment.
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Remember that all monitoring checks are performed by appointment and in the order they’re
scheduled. We will do everything possible to make your visit go as smoothly as possible,
however previously scheduled appointments will often prevent us from being able to service
your Interlock at a time other than your scheduled appointment. For that reason, it is not
recommended that you arrive too early.
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Anytime you wish to come for an appointment other than the scheduled time, BE SURE to
call the Customer Service Center. It is not always safe to assume that there will be a Service
Technician available if you just “show up.”
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When it is time to have your Interlock serviced the QuicTest unit will notify you each time it
wakes up, beginning seven days from your scheduled appointment. Please note that failure
to report for your Monitor Appointment may cause the vehicle to go onto Permanent Lockout.
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Assuming that no problems are encountered, a monitoring check will generally last 15 to 20
minutes. During this time, the Interlock is tested and calibrated, the internal clock is reset to
allow another two months driving time, and a data log report is downloaded to determine if
any violations and/or alcohol failures have occurred in the past two months.
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Failure to report for your scheduled monitoring appointment is considered a violation of your
ignition interlock program and will be reported to your adjudicating agency. Missing an
appointment may result in a loss of your driving privileges, additional fees, lockout, or the
extension of your program.
